FLOSS-Exchange

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Welcome to the FLOSS-Exchange, a wiki page for non-profit organizations to share experiences with free/libre and open source software (FLOSS).

To share your experiences, add a new section about your organization.

See also: Open Source Toolset, open source tools used for content creation in the Wikimedia projects.

Contents

[edit] Wikimedia Foundation

About
501(c)(3) non-profit organization which operates Wikipedia, the free encyclopedia, and other free knowledge communities.
Homepage
http://www.wikimediafoundation.org/
Contact
erik (at) wikimedia (dot) org
Tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally for the office staff, and for coordination with chapter organizations in multiple countries.
    • MediaWiki runs on standard open source server software: Apache, MySQL, PHP, etc.
  • OTRS - an open source ticketing system. We use it to respond to incoming e-mails in multiple languages, with the help of hundreds of volunteers.
  • CiviCRM - constituent relationship management. We're consolidating all our fundraising tracking using this database.
  • OrangeHRM for human resource management
  • BugZilla - an open source bugtracking system. Used for tracking issues related to MediaWiki, but also for site requests such as "create a wiki in language X".
  • OpenOffice - word processing, spreadsheets, presentations, etc. Has an OK drawing component as well.
  • Ubuntu - a Linux distribution we use on servers and some office client machines.
  • Mailman - a mailing list manager. We use it to administer hundreds of mailing lists.
  • Firefox - arguably the world's greatest web browser :-)
  • Thunderbird - open source email client
  • XChat and freenode - XChat is an open source IRC client. freenode is a non-profit IRC network, and many open source projects and social organizations can already be found there.
    • Colloquy and Adium are opensource IRC and IM clients used by most of our Mac users
  • GIMP, Inkscape, and Dia - bitmap graphics editor, vector graphics editor, and business chart editor. Dia is not very feature-rich so not really recommended for complex use scenarios.
  • WordPress for multiple blogs (including the Wikimedia blog).
Proprietary applications we currently use

[edit] Wikimedia Nederland

[edit] Wikimedia Australia

  • MediaWiki :) for public and private websites
  • CiviCRM for donation and membership applications
  • Smartlist for mailing lists
  • IRC (freenode), Gmail chat (informally) for communication
  • OpenOffice, Inkscape, GIMP for creating/editing documents or images
Currently investigating
  • Accounting (currently using MediaWiki for this)

[edit] Wikimédia France

About
Association loi de 1901
Homepage
http://www.wikimedia.fr/
Contact
guillaume (dot) paumier snail wikimedia (dot) fr
FLOSS tools we use
  • MediaWiki - the open source wiki software which runs all Wikimedia projects. We also use it internally as a coordination tool for our members and for our board. We have been using it as a restricted public wiki for our website, but this is coming to an end (see TYPO3 below)
  • Galette - a membership manager. Provides various tools such as a deadline reminder and a generator of labels. (pretty France-specific, poorly maintained and somewhat buggy, so not recommended :))
  • GNU Cash - accounting software. It provides a double-entry bookkeeping feature.
  • OpenOffice.org - word processing, spreadsheets, presentations, etc.
  • Scribus - a desktop publishing software. We create most of our brochures and promotional documents with it; it has an awesome PDF export feature.
  • GIMP, Inkscape - bitmap graphics editor, vector graphics editor.
  • SPIP - a content management system. We tried it for our new website but eventually used it for our symposium (http://colloque.wikimedia.fr/2007)
  • Limesurvey Survey software
  • LDAP/OpenLDAP - a protocol to allow a single user login across all the tools our members are provided with (MediaWiki, Galette, TYPO3, Sympa)
  • Sympa - a mailing list manager. We replaced Mailman by Sympa, since it provides a better LDAP integration.
  • Drupal, for the official website
  • Wordpress, for the official blog
Applications we're going to use in near future
  • CiviCRM - constituent relationship management. We've been willing to use it for about a year but we lacked time.

[edit] Wikimedia Italia

About
Associazione di promozione sociale
Homepage
http://www.wikimedia.it/
Contact
info snail wikimedia (dot) it
FLOSS tools we use
  • MediaWiki - currently used both as restricted public wiki for our website and private wiki for members and board. We run three project (Musica, Biblioteca, WikiAfrica) on MediaWiki, too.
  • CiviCRM - customer relationship management. We're using it to track members data and donors data
  • OTRS - an open source ticketing system. We use it to manage many email addresses (generic request, membership application, ecc.).
  • Mailman - a mailing list manager. We use it to administer mailing lists
  • freenode - freenode is a non-profit IRC network. WMI has a public channel there and a couple of private channels (mostly used by our board for their online meeting)
  • MySQL is used for the MediaWiki, CiviCRM and OTRS
  • CheckFox - used to check dozens of spam messages to be moved to junk queue in own OTRS

[edit] Wikimedia Toolserver

About
A project of Wikimedia Deutschland (with help from the foundation and other chapters), the Toolserver provides hosting for various external tools related to Wikimedia projects.
Homepage
http://toolserver.org/
Contact
river@loreley.flyingparchment.org.uk
Tools we use

Not all of this software is open source, but all of it is free to use. Being listed here is not necessarily an endorsement of the software ;-)

  • Sun Solaris - most of our servers run Solaris (free to use)
  • Atlassian JIRA - for issue tracking and email ticketing (free to use for open source / non profits)
  • Atlassian Crowd - provides single sign on between our various web properties (free to use for open source / non profits)
  • MySQL is used for the replicated Wikimedia databases we offer to users (community version is open source)
  • PostgreSQL is the backend database for our web properties (open source)
  • phpMyAdmin - some users prefer a GUI interface to our MySQL database. phpMyAdmin is by far the most popular (open source)
  • Sun Java System Directory Server - LDAP account management for our web properties and Unix accounts (free to use)
  • Apache HTTP Server - we use Apache for Subversion hosting and phpMyAdmin (open source)
  • Subversion - a revision control system for source code. we offer subversion hosting to our users (open source)
  • Zeus Web Server is used to host our web properties (paid)
  • MediaWiki - for our public wiki (open source)
  • PHP - used to run MediaWiki, and by some of our web hosting users (open source)
  • Wordpress runs the toolserver blog (open source)

[edit] Wikimedia Polska

Homepage
http://pl.wikimedia.org
FLOSS tools we use

[edit] Wikimedia Sverige

About
Non-profit organization.
Homepage
http://se.wikimedia.org/
Contact
jan.ainali (at) wikimedia (dot) se
Tools we use
  • MediaWiki on which we coordinate all work.
  • OpenOffice - word processing, spreadsheets, presentations, etc.
  • Ubuntu - on some board members machines.
  • Firefox - on some board members machines.
  • GIMP - on some board members machines.
  • Inkscape - on some board members machines.
  • Drupal/CiviCRM for member register and online donations
Proprietary applications we currently use
  • Windows as operating system - on some board members machines.
  • Skype for board meetings

[edit] See also

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