Recaptació de fons 2012/ Traduccions/Pàgines d'informació dels donants
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Cancel·leu o canvieu el mètode de donació[edit]
Li agraïm la seva contribució a la Fundació Wikimedia i donar suport al coneixement lliure. Sabem que de vegades les circumstàncies poden canviar i no és possible continuar amb una aportació periòdica. Per cancel·lar o canviar la seva subscripció si us plau, feu el següent:
PayPal
- Necessiteu iniciar sessió amb el vostre compte de PayPa, aneu al perfit sota "El meu compte" i feu clic "Informació del compte" i a "Pagaments preaprovats".
- Seguiu les instruccions de la pantalla a partir de llavors. Podeu trobar més informació a $url.
- Alternativament, vostè pot seguir les instruccions de targetes de crèdit a continuació. Tingueu en compte, però, que només podem cancel·lar les donacions de PayPal i no canviar·los.
Targeta de crèdit
- Si us plau envia un correu electrònic $email incloent quin tipus de canvi li agradaria fer i la informació el més que pugui sobre la donació original, com ara:
- Correu electrònic que es va utilitzar per al rebut de donació
- Nom complet ja utilitzat
- Rebreu un correu de confirmació quan s'efectuï el canvi.
Problemes amb la donació[edit]
Si teniu problemes amb la donació o teniu algun dubte, feu un cop d'ull a $faqlink. Si encara en teniu o necessiteu ajuda amb la transacció, contacteu a donate@wikimedia.org.
- És segur aquest web?
- The Wikimedia Foundation donation website is extremely secure and powered by Verisign Trusted. After clicking a banner or following a donation link, the page you're taken to is on a secured site (https); all information is encrypted and handled following the highest standard of data protection.
- Encara no està disponible el vostre mètode de pagament preferit a Fundació Wikimèdia.
- Ens sentim que no estem actualment en condicions d'oferir el seu mètode preferit de pagament. En futures recaptacions de fons, esperem tenir millors opcions per a la donació en monedes addicionals. Ens agradaria, però, saber quins mètodes són els més utilitzats per vostè i el seu país. Si us plau envieu un correu electrònic amb els seus comentaris, esmentant el seu país i el nom de la forma de pagament.
- We will attempt to add these options in the near future. In the meantime, please look at the following URL for other options that may be available to you at this time: Ways to give
- Per què la meva targeta de crèdit / dèbit són rebutjats?
- Si el seu pagament va ser rebutjat o si no van ser capaços d'introduir la seva informació de targeta a la nostra pàgina de donació, si us plau revisi la seva targeta de dèbit / crèdit per als següents casos:
- Your credit/debit card should be enabled for International use. Cards that can only be used in country (AKA Domestic cards) may not be accepted at this time.Please call your bank and request international access to be enabled.
- United States, United Kingdom and Canadian credit cards will only be accepted in these respective countries.
- Not all Virtual Cards may be accepted at this time. Virtual cards are frequently used for online purchases to protect your physical card's sensitive information. However, rest assured that our donation processing is backed up by professional, fully compliant processors and your information is extremely secure. So if your virtual card gets rejected, please use your regular credit/debit card instead.
- If you are using your debit card, please notice that the security code (C V V) is optional. If your debit card doesn't have a C V V just skip that field.
- Your bank may have flagged the transaction. This is particularly likely if this is the first time you are donating to Wikimedia. Please call your bank and request they unblock future transactions to Wikimedia so that your future donations will be processed.
- Why did I get a warning/error certificate while trying to donate?
- Please don't worry if you see a warning/error certificate while trying to donate. It is likely due to an outdated version of your browser. Please update your browser to a newer version or use a different browser. If the problem persists, please email us at donate@wikimedia.org
Política de reemborsament[edit]
If for any reason you wish to have your donation refunded, please contact us via email at donate@wikimedia.org. We will need the following information in order to process your refund:
- Date of donation (All refund requests must be made within 90 days of donation)
- Amount donated (Donations above USD $10,000 are considered major donations and are subject to the applicable grant agreement between the Foundation and the donor)
- Full name
- Payment method used (credit card, bank transfer, E-wallet, ...)
- Country of origin
- Reason for the refund
Please note that some payment methods may not support refunds, or require refunds to be made through the payment method (card) utilised, so additional information may be required to process your refund. All refunds will be processed as quickly as possible, but processing times may vary depending on the payment method.
Matching Gifts[edit]
Matching Gifts are a great, easy way to double or even triple your donation to the Wikimedia Foundation. Many companies support employee philanthropy by offering matching gift programs. By taking advantage of your corporate matching gift program, you can maximize the value of your gift at no additional cost. Please check with your HR department to see if your employer will match your gift to the Wikimedia Foundation.
How does this program work?[edit]
Although programs may vary from company to company, the process is usually very simple:
- Confirm that your company has a matching gifts program and obtain the appropriate Matching Gifts Form from your employer
- Complete the form and send it to the Wikimedia Foundation at our address:
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- Wikimedia Foundation, Inc.
- P.O. Box 98204
- Washington, DC 20090-8204 USA
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- or email: matching@wikimedia.org
- The Wikimedia Foundation will verify your donation and send the form back to your company
- Your company will send a matching gift contribution to the Wikimedia Foundation
- Matching gifts should be directed to:
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- For your reference, our United States Tax ID is:
Combined Federal Campaign[edit]
The Wikimedia Foundation, Inc. is on the United States 2011 Combined Federal Campaign (CFC) Charity List as a national/international independent organization. Our code is: 61478.
Organizations that have supported the WMF through the generosity of their employees[edit]
Many people and their employers have already partnered in donating to the Wikimedia Foundation. We are grateful for their support and generosity. If someone has already donated a matching contribution, you can find more information about their matching gifts program here:
