OTRS/Review

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For prospective volunteers

If you disagree with, or do not understand the rationale for, an action made by an OTRS agent on the basis of an OTRS ticket, and would like it reviewed by other OTRS volunteers, please follow the instructions on the project's OTRS page (listed below), contact an agent personally, or ask in #wikimedia-otrsconnect.

If these steps have failed, you may wish to contact the OTRS administration team.