Difference between revisions of "OTRS/Volunteering"

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**Je pense c'est assez en activité. '''[[User:Majorly|<span style="font-family:verdana; color:#B05427">Majorly</span>]]''' <sup>''[[User talk:Majorly|<span style="color:black">talk</span>]]''</sup> 08:25, 14 July 2008 (UTC)
 
**Je pense c'est assez en activité. '''[[User:Majorly|<span style="font-family:verdana; color:#B05427">Majorly</span>]]''' <sup>''[[User talk:Majorly|<span style="color:black">talk</span>]]''</sup> 08:25, 14 July 2008 (UTC)
 
*<u>Aucune opposition de ma part</u>. Surtout que l'acquisition de l'accès OTRS n'implique pas que le volontaire se précipite sur les tickets. En outre, la réacclimatation à WP-FR peut tout à fait être parallèle à la découverte prudente (et surtout observatrice) du genre de choses qui transitent sur OTRS. D'autant que j'ai le souvenir de certaines aptitudes de Markov à la circonspection. [[User:Hégésippe Cormier|Hégésippe]] &#124; [[User talk:Hégésippe Cormier|±Θ±]] 04:01, 18 July 2008 (UTC)
 
*<u>Aucune opposition de ma part</u>. Surtout que l'acquisition de l'accès OTRS n'implique pas que le volontaire se précipite sur les tickets. En outre, la réacclimatation à WP-FR peut tout à fait être parallèle à la découverte prudente (et surtout observatrice) du genre de choses qui transitent sur OTRS. D'autant que j'ai le souvenir de certaines aptitudes de Markov à la circonspection. [[User:Hégésippe Cormier|Hégésippe]] &#124; [[User talk:Hégésippe Cormier|±Θ±]] 04:01, 18 July 2008 (UTC)
 
====[[User:VegaDark|VegaDark]]====
 
 
*'''languages you can reply in:''' English
 
*'''most active user talk pages:''' [http://en.wikipedia.org/wiki/User_talk:VegaDark]
 
*'''Email sent''': Yes
 
 
I would like to volunteer to help with OTRS. I've been an administrator on the English Wikipedia for almost a year and a half ([http://en.wikipedia.org/wiki/Wikipedia:Requests_for_adminship/VegaDark RfA]), where I have had the opportunity to become quite familiar with Wikimedia policies and procedures. I have handled sensitive issues before on wiki, and currently am a law student working as an intern at my county's district attorneys office where I have been trusted with private information. I've performed over 6000 administrative actions with virtually zero complaints, which I would hope is representative of my good judgment before taking action. [[User:VegaDark|VegaDark]] 08:08, 11 July 2008 (UTC)
 
*'''Endorse''' Unanimous RFA, smooth sailing as an en:wiki administrator. No personal interaction, but seems to have the right stuff. [[User:Durova|Durova]] 05:54, 17 August 2008 (UTC)
 
*Law student? This user may be a good addition to help on the legal queue. No worries otherwise (and it's been well over a month here, so giving my endorsement). '''[[User:Majorly|<span style="font-family:verdana; color:#B05427">Majorly</span>]]''' <sup>''[[User talk:Majorly|<span style="color:black">talk</span>]]''</sup> 21:34, 23 August 2008 (UTC)
 
 
====[[User:ShreCk|ShreCk]]====
 
 
*'''languages you can reply in:''' fr, En-4, Es-2, De-2
 
*'''most active user talk pages:''' [http://fr.wikipedia.org/wiki/Discussion_Utilisateur:ShreCk]
 
*'''Email sent''': Yes
 
 
Bonsoir ;
 
 
Les volontaires OTRS semblent avoir besoin de bras, aussi, voici les miens (si la communauté les accepte). Réellement contributeur depuis Aout 2007 j'ai d'abord axé mes interventions sur la lutte contre le vandalisme puis sur la maintenance en tout genre (Fusion, Traitement BA & AdQ, Catégorisation) au gré de mes pérégrinations. Attentif à ce qu'il se passe au sein de la communauté je pense avoir acquis suffisament de connaissances pour pouvoir renseigner - aiguiller les personnes faisant l'objet de tickets otrs. Plutôt à l'aise à l'écrit, et avec le contact humain, je peux aussi répondre en anglais/allemand/espagnol. J'attendais de voir [[user:guillom|guillom]] sur Irc pour lui parler de cette candidature, il semble malheuresement que nous n'ayons pas les même horaires de connexions, cette candidature n'étant pas urgente je me permets de la déposer directement ici. Je n'ai jamais administré pour Wikimedia mais je gère (ou ai géré) quelques Wiki qui me font connaitre l'outil jusque dans certains comble. [[User:ShreCk|ShreCk]] 20:03, 16 July 2008 (UTC).
 
:Bonjour;
 
:Un peu le même sentiment que sur [http://fr.wikipedia.org/w/index.php?title=Wikip%C3%A9dia:V%C3%A9rificateur_d%27adresses_IP/Renouvellement&oldid=22011879#ShreCk.C2.A0.28d.C2.A0.C2.B7.C2.A0c.C2.A0.C2.B7.C2.A0b.29 ta candidature au statut de CU] : tu n'as pas fait de grosses bourdes, mais [http://toolserver.org/~interiot/cgi-bin/count_edits?user=ShreCk&dbname=frwiki_p 1000 contributions depuis un an] semble être une ancienneté vraiment trop juste. Tu es d'ailleurs [[:fr:Utilisateur:ShreCk|toujours officiellement parrainé]].
 
:À mon avis, il vaudrait donc mieux attendre encore quelques mois. Une nouvelle candidature sera alors renforcée par le statut d'administrateur sur Wikipédia et/ou Commons qui s'avère être précieux pour les bénévoles travaillant sur OTRS.
 
:Cordialement.--[[User:Bapti|Bapti]] 21:48, 17 July 2008 (UTC)
 
::Inversement, j'avais pensé, pour l'avenir, qu'une implication au sein de l'OTRS pouvait être un plus pour une candidature admin, mais je met peut-être la charrue avant les boeufs.
 
::Par contre, je pensais les interventions un peu plus étudiées sur le plan qualitatif que quantitatif, contrairement à celles d'admin, c'est pourquoi je pensais donc pouvoir m'investir en tant que volontaire OTRS dès maintenant. A peine plus de 1000 contributions, oui, les chiffres ne mentent pas, amoureux de la fonction edit et n'aimant pas les éditions "inutiles" je me débrouille toujours pour optimiser ... Mais je suis conscient que même en éditant comme un fou, si on remontait dans le temps, aujourd'hui même je n'en serai pas non plus à 10k contribs. Mon deuxième défaut c'est de butiner un peu partout, rendant moins "efficace", j'ai l'impression, le travail abattut. Je passe pourtant plusieurs heures par soir sur Wikipédia (malgré un arrêt forcé de 4 mois pour cause professionelle), lis le Bulletin Admin, regarde les votes de la communauté, sais ''rechercher'' l'information sur wikipédia lorsque mes connaissances sont trop faibles sur telles ou telles procédure, etc. C'est pour cette raison que je pensais pouvoir devenir volontaire, mais si d'autres avis ne vont pas en ce sens je comprendrai qu'il faille représenter ma candidature plus tard, avec plus de contribution.
 
 
::P.S : Concernant mon parrainage, le dernier contact avec [http://fr.wikipedia.org/wiki/Utilisateur:Bombastus Bombastus] remonte à pas mal de temps, l'infobox n'a pas été enlevé par oubli. Dans tout les cas, si elle gêne, je peux l'enlever, ne me sentant plus à l'état de filleul. [[User:ShreCk|ShreCk]] 17:10, 18 July 2008 (UTC)
 
   
 
====[[User:Lucien leGrey|Lucien leGrey]]====
 
====[[User:Lucien leGrey|Lucien leGrey]]====
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:Understood, thank you very much. --[[User:Lucien leGrey|Lucien leGrey]] <small>( [[User talk:Lucien leGrey|m]] | [[es:Usuario Discusión:Lucien leGrey|es]] )</small> 10:10, 5 August 2008 (UTC)
 
:Understood, thank you very much. --[[User:Lucien leGrey|Lucien leGrey]] <small>( [[User talk:Lucien leGrey|m]] | [[es:Usuario Discusión:Lucien leGrey|es]] )</small> 10:10, 5 August 2008 (UTC)
 
*'''Endorse''' at least as far as Commons is concerned. No comment on the home project, but appears to be trusted there. [[User:Durova|Durova]] 05:57, 17 August 2008 (UTC)
 
*'''Endorse''' at least as far as Commons is concerned. No comment on the home project, but appears to be trusted there. [[User:Durova|Durova]] 05:57, 17 August 2008 (UTC)
 
====[[User:Cirt|Cirt]]====
 
 
*'''languages you can reply in:''' English
 
*'''most active user talk pages:''' [http://en.wikinews.org/wiki/User_talk:Cirt] and [http://en.wikipedia.org/wiki/User_talk:Cirt]
 
*'''Email sent''': Yes
 
 
I am an [[n:Wikinews:Administrators|administrator]] on [[n:Main Page|English Wikinews]] and was [[n:Wikinews:Arbitration_Committee/Elections_July_2008#Results|recently elected]] to the [[n:Wikinews:Arbitration Committee|Wikinews Arbitration Committee]]. I would like to help out on OTRS with pertinent material. [[User:Cirt|Cirt]] 20:53, 5 August 2008 (UTC)
 
:You seem very qualified to do this, and I know you personally on en:. I would like to vouch for you, however much that may count. --<strong>[[user:Anonymous Dissident|<font face="Script MT Bold"><font color="DodgerBlue">Anonymous Dissident</font></font>]]</strong>[[user talk:Anonymous Dissident|<sup><span style="font-family:Verdana;color:Gray">Talk</span></sup>]] 21:39, 5 August 2008 (UTC)
 
 
:Are you comfortable with copyright and associated items? [[User:NonvocalScream|NonvocalScream]] 01:46, 6 August 2008 (UTC)
 
::Yes I am comfortable with copyright issues. I have gained experience with this on Wikinews, Wikipedia and Wikimedia Commons. [[User:Cirt|Cirt]] 01:58, 6 August 2008 (UTC)
 
:::Yep, your Commons work has been solid. —'''[[user talk:giggy|Giggy]]''' 08:09, 6 August 2008 (UTC)
 
*'''Endorse''' should be fine. --[[User:Kanonkas|Kanonkas]] 10:05, 11 August 2008 (UTC)
 
*{{Comment}}. My interaction with this user suggest a committed cross project worker, should be useful. Thanks --[[User:Herbythyme|<font color="green">Herby</font>]] <b><sup><small><span style="color:#90F">[[User talk:Herbythyme|talk thyme]]</span></small></sup></b> 17:46, 11 August 2008 (UTC)
 
*'''Endorse''' A solid contributor on the projects where I'm most active. I've collaborated with him occasionally on featured content drives. Has my full trust. [[User:Durova|Durova]] 06:00, 17 August 2008 (UTC)
 
   
 
====[[User:Az1568|Az1568]]====
 
====[[User:Az1568|Az1568]]====
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*I don't make endorsements anymore. I'll echo Majorly's comments regarding work ethic and demeaner. I'll also say that my experiences with Az waere positive, willing to learn attitude. [[User:NonvocalScream|NonvocalScream]] 14:33, 14 August 2008 (UTC)
 
*I don't make endorsements anymore. I'll echo Majorly's comments regarding work ethic and demeaner. I'll also say that my experiences with Az waere positive, willing to learn attitude. [[User:NonvocalScream|NonvocalScream]] 14:33, 14 August 2008 (UTC)
 
*'''Endorse''' a user with broad experience and trust. [[User:Durova|Durova]] 06:01, 17 August 2008 (UTC)
 
*'''Endorse''' a user with broad experience and trust. [[User:Durova|Durova]] 06:01, 17 August 2008 (UTC)
 
 
 
====[[User:Александр Сигачёв|Александр Сигачёв]]====
 
 
*'''languages you can reply in:''' Russian, Esperanto
 
*'''most active user talk pages:''' [http://ru.wikipedia.org/wiki/User_talk:Александр_Сигачёв]
 
*'''Email sent''': Yes
 
 
I'd like to help out on OTRS because I was asked to help Russian OTRS Team. I'm sysop and oversight in Russian Wikipedia and bureaucrat in Russian Wikisource. [[User:Александр Сигачёв|Александр Сигачёв]] 06:37, 12 August 2008 (UTC)
 
* '''Endorse''' of course. Alexander is a very trusted wikipedian. [[User:Drbug|D'''r''' B'''u'''g ''(Vladimir V. Medeyko)'']] 10:18, 12 August 2008 (UTC)
 
* '''Endorse''', Alexander was a memmber of ArbCom and now have oversight flag on ruwiki. I asked him to help us a little bit with OTRS, because we have a lot of requests. [[User:Ilya Voyager|Ilya Voyager]] 12:14, 23 August 2008 (UTC)
 
   
 
====[[User:AGK|AGK]]====
 
====[[User:AGK|AGK]]====
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*'''Email sent''': Yep, 13:04, 15 August 2008 (UTC)
 
*'''Email sent''': Yep, 13:04, 15 August 2008 (UTC)
 
Since I was handling wikipedia(a)wikipedia.hu it just seems prudent to continue. Apart from helping hu colleagues. And I'm already identified anyway as being CU (other titles aren't relevant, maybe that I happen occasionally to be an OTRS developer). [[user:grin|grin]] [[user talk:grin|✎]] 13:02, 15 August 2008 (UTC)
 
Since I was handling wikipedia(a)wikipedia.hu it just seems prudent to continue. Apart from helping hu colleagues. And I'm already identified anyway as being CU (other titles aren't relevant, maybe that I happen occasionally to be an OTRS developer). [[user:grin|grin]] [[user talk:grin|✎]] 13:02, 15 August 2008 (UTC)
 
   
 
====[[User:Mohamed Ouda|Mohamed Ouda]]====
 
====[[User:Mohamed Ouda|Mohamed Ouda]]====
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I'd like to help out on OTRS because .there are no many volunteers in Arabic language, and i have a good experience as i contribute in wikipedia for more than 2 years and with total edits 11362 [http://toolserver.org/~interiot/cgi-bin/count_edits?user=Mohamed+Ouda&dbname=arwiki_p] [[User:Mohamed Ouda|Mohamed Ouda]] 00:07, 16 August 2008 (UTC)
 
I'd like to help out on OTRS because .there are no many volunteers in Arabic language, and i have a good experience as i contribute in wikipedia for more than 2 years and with total edits 11362 [http://toolserver.org/~interiot/cgi-bin/count_edits?user=Mohamed+Ouda&dbname=arwiki_p] [[User:Mohamed Ouda|Mohamed Ouda]] 00:07, 16 August 2008 (UTC)
 
 
====[[User:habj|habj]]====
 
 
*'''languages you can reply in:''' Swedish, English-3
 
*'''most active user talk pages:''' [http://sv.wikipedia.org/wiki/User_talk:habj]
 
*'''Email sent''': yes
 
 
I'd like to help out on OTRS because... well, one of the Swedish guys who do OTRS stuff asked me if I could help out. I've been an admin on svwp for a couple of years, have been active in translating pages like for the elections to the WMF board, and consider myself pretty well informed about how things work and are run. // [[User:Habj|habj]] 18:38, 21 August 2008 (UTC)
 
 
*'''Endorse'''. I trust this very experienced user. Excellent judgement and an impressive contribution record. --[[User:Bensin|Bensin]] 19:06, 21 August 2008 (UTC)
 
 
====[[User:CHELLBER 114|CHELLBER 114]]====
 
 
*'''languages you can reply in:''' English-1 Finnsh-4
 
*'''most active user talk pages:''' [http://fin.wikipedia.org/wiki/User_talk:CHELLBER_114 This is]
 
*'''Email sent''': Yes
 
 
I'd like to help out on OTRS because, Ilove '''Wikimedia''' and I want help you.
 
I am in Finnish WIkipedia 7 months and I help more Finnish Wikimedia projects. Terveisin:[[User:CHELLBER 114|<font color="green">'''CHELLBER 114'''</font>]][[User talk:CHELLBER 114|<font color="yellow"> <small> (Keskustele) </small> </font>]] 21:13, 23 August 2008 (UTC)
 

Revision as of 09:40, 24 August 2008

OTRS Wikimedia.svg

<translate> Open-source Ticket Request System</translate>

General information</translate>

List of current volunteers</translate>

Reports</translate>

Access policy</translate>

Activity policy</translate>

<translate> For prospective volunteers</translate>

Becoming a volunteer</translate>

Apply to volunteer</translate>

Ask a question</translate>

OTRS volunteers are always welcome, but there is a fairly selective application process, given the nature of the work. Generally, OTRS administrators must be familiar with you and your work on Wikimedia projects before accepting you as a volunteer and issuing you an account. It may take some time before you receive a response in regards to your request, so please be patient.

If you are truly interested in helping out with OTRS and have not yet received a response as to that status of your application, please feel free to join the IRC channel and introduce yourself to some of our members. You still may be able to help out without an OTRS account (for more information, check out OTRS/IRC channel).

Before applying to volunteer, please read OTRS/info-en recruiting and make sure that the following statements accurately describe you:

  • you're willing to work on difficult, sensitive, and at times hostile messages;
  • you're courteous, skilled at resolving disputes, friendly even in the face of hostility, sensitive to the needs of those outside Wikipedia, and have exemplary discretion;
  • you're willing to provide identification to the Wikimedia Foundation (please see Access to nonpublic data policy for why we ask for this).

Please note that there is a firm recommendation of 16 as a minimum age for participation in the OTRS system, to ensure people have adequate real life and Wikimedia experience before taking on what is a considerable and important responsibility for the Foundation and the projects.

====[[User:Example|]]====

*'''languages you can reply in:''' Zulu, English-3, Inuktitut-3, and Sinhala-2
*'''most active user talk pages:''' [http://en.wikipedia.org/wiki/User_talk:Example]
*'''Email sent''': Yes

I'd like to help out on OTRS because . ~~~~

Feel free to specify if you are entrusted with any special tools on wikis (sysop, bureaucrat, checkuser, etc.). You may also add to your application links to archives of help desk posts, or identification on active mailing lists if you think they are relevant.

Please also send an email to volunteers-otrs(a)wikimedia.org linking to your application on this page and giving your age, each time you apply. Thanks.

Note: Additional language skills are a plus. Currently, additional help is needed in: Arabic (العربية), German (Deutsch), Hebrew (עברית), Italian (Italiano), Spanish (Español), Dutch (Nederlands) queues (in order of backlog). Please make sure you mention any language skills you have.

Markov

Je me propose comme volontaire sur OTRS fr, ayant une certaine expérience sur Wikipédia-fr : contributeur depuis 2005, un temps arbitre et checkuser (2006-2007). Je pense être assez attentif à l'environnement que rencontrent les nouveaux utilisateurs de Wikipédia, et être porté sur le dialogue. --Markov 22:32, 17 May 2008 (UTC)
Pour info, mon absence de 4-5 mois n'avait rien à voir avec un ras le bol de Wikipédia, mais est liée à des événements privés. --Markov 14:42, 18 May 2008 (UTC)

J'ai confiance mais je me demande si ce n'est pas précipité puisque tu es revenu depuis 10 j. sur wp:fr (après un wikirepos de 6 mois). (:Julien:) 09:29, 18 May 2008 (UTC)
Idem (:Julien:) : je ne peux pas soutenir la candidature d'un utilisateur redevenu actif le 8 mai 2008 après près de six mois de break total. Attends plutôt quelques mois.--Bapti 13:36, 18 May 2008 (UTC)
Je ne vois pas vraiment de problème à ce que tu rejoignes OTRS, mais je vais attendre un mois ou deux juste pour que tu te remettes dans le bain. Je laisse ta candidature sur cette page. guillom 16:37, 26 May 2008 (UTC)
  • Endorse - Je n'ai pas de problème avec vois joignant. J'ai examiné votre travail et il est bien, je pense. (Pardon, je suis fr-1 :-)). giggy (:O) 08:28, 22 June 2008 (UTC)
  • contre plus assez actif pour le moment (50 contribs depuis un mois) pour apporter un plus à OTRS.--Bapti 08:20, 14 July 2008 (UTC)
    • Je pense c'est assez en activité. Majorly talk 08:25, 14 July 2008 (UTC)
  • Aucune opposition de ma part. Surtout que l'acquisition de l'accès OTRS n'implique pas que le volontaire se précipite sur les tickets. En outre, la réacclimatation à WP-FR peut tout à fait être parallèle à la découverte prudente (et surtout observatrice) du genre de choses qui transitent sur OTRS. D'autant que j'ai le souvenir de certaines aptitudes de Markov à la circonspection. Hégésippe | ±Θ± 04:01, 18 July 2008 (UTC)

Lucien leGrey

  • languages you can reply in: es-N, en-4, fr-2.
  • most active user talk pages: Spanish Wikipedia
  • Email sent: Yes

I'd like to help out on OTRS because as sysop and bureucrat in spanish Wikipedia, among the patrolling tasks, I have derived many users to the OTRS system. I'm also aware that any help, specially in spanish, is welcome.
My compromise with the project has been growing up, including +18000 edits and +4000 sysop actions.
I spent much of my time in the wiki helping newcomers and I know the drill about licenses and copyrights, but I don't hesitate on asking someone who knows best.
I also have had to answer enough hostile and stressfull messages as sysop to know well how to be courteous and cool. Also, with my work outside Wikimedia as secundary school teacher, I am used to handle conflicts with discretion.
Finally, as a consecuence of my implication here, I have a more-than-positive attitude about the Wikimedia Foundation and the free knowledge, of course!.
So, I have test the OTRS simulation and asked other veteran users in order to help out with this and finally here is my request. Please don't hesitate to contact me for any question. Thanks, Lucien leGrey ( m | es ) 22:36, 3 August 2008 (UTC)

¿Está usted cómodo con los derechos de autor y las imágenes? Muy buen día, NonvocalScream 01:56, 4 August 2008 (UTC)
Saludos. Efectivamente, aunque he cometido algunos errores en Commons al subir imágenes con copyright. Eso me llevó a informarme bien, ayudado por Ecemaml y otros y a leerme concienzudamente todo lo referente a las licencias para subir imágenes más seguras, bien desde Flickr o trasladadas de otras wikipedias. Las imágenes incorporadas desde entonces no han tenido problemas, excepto dos. Se pueden ver los mensajes aquí. Un saludo, --Lucien leGrey ( m | es ) 08:36, 4 August 2008 (UTC)

Perhaps permissions. I've not looked at the individual contributions to the local project in depth. Best, NonvocalScream 04:33, 5 August 2008 (UTC)

Sorry? I have not understand the last assessment. Regards, --Lucien leGrey ( m | es ) 09:39, 5 August 2008 (UTC)

Tenemos una cola de los derechos de autor. Yo estaba sugiriendo que podría ser un buen comienzo para usted. NonvocalScream 10:07, 5 August 2008 (UTC)

Understood, thank you very much. --Lucien leGrey ( m | es ) 10:10, 5 August 2008 (UTC)
  • Endorse at least as far as Commons is concerned. No comment on the home project, but appears to be trusted there. Durova 05:57, 17 August 2008 (UTC)

Az1568

  • languages you can reply in: English
  • most active user talk pages: User talk:Az1568
  • Email sent: Yes

I'd like to assist with OTRS. Seeing as there's always a never-ending backlog of tickets and the fact that volunteers are constantly needed, I've decided to lend a hand. I have been an editor on Wikimedia projects since 2006 and hold sysop status on en.wikibooks and Meta, as well as a few other wikis. I also have an account on the wmfwiki that may prove useful in case theirs ever a ticket that would require editing of pages on that site. While I don't have a great deal of experience in copyright issues and my Commons account could be more active, I'm willing to learn and help out where I can. From what I've been told, info-en-limited might be the best area for me to work/start in and once I gain more experience with copyright issues I would be more than happy to work permissions. --Az1568 17:08, 11 August 2008 (UTC)

  • It would be nice to have him on the team, he is hard-working, courteous, and knows his way around all of the projects. You can also see examples of his work on the Wikimedia site feedback page which gets a lot of the same questions as we get in Courtesy. Cbrown1023 talk 17:10, 11 August 2008 (UTC)
  • Comment Comment. I've known Az rather a long time now (the fact that I work cross wiki is in part down to them). Helpful & hard working, a committed Wikimedian. --Herby talk thyme 17:48, 11 August 2008 (UTC)
  • Endorse I am sure about him --Mardetanha talk 06:18, 14 August 2008 (UTC)
  • Didn't notice this request till now! Hardworker and helpful friendly person. Can't really say no. Majorly talk 09:57, 14 August 2008 (UTC)
  • I don't make endorsements anymore. I'll echo Majorly's comments regarding work ethic and demeaner. I'll also say that my experiences with Az waere positive, willing to learn attitude. NonvocalScream 14:33, 14 August 2008 (UTC)
  • Endorse a user with broad experience and trust. Durova 06:01, 17 August 2008 (UTC)

AGK

  • languages you can reply in: English;
  • most active user talk pages: w:en:User talk:AGK;
  • Email sent: yes, at 19:30, 12 August 2008 (UTC);

I've been on Wikipedia for a number of years now, and work mainly on the english wikipedia. I am an admin of over a year, working in tricky areas and on articles with parties with serious communication problems. I regularly spend a lot of my wikitime with troubled, confused, or misguided editors, and have mentored banned or blocked users in the past. Similarly, as an administrator I am regularly contacted by individuals from the "other end of the scale": I have found myself well-hearsed in replying to emails from individuals who are not content contributors in a professional and collected manner. I am interested in the permissions and info-en queues, where I've been informed there are backlogs requiring the attention of competent editors.

As a member of the arbitration committee clerk team, I'm also well-hearsed in calming down heated discussion threads, responding calmly to folks who are often at the very edge, whilst also getting to the core of the issue and resolving the matter. All three missions would be well-suited to my abilities, I feel.

As an administrator I also have experience in routine permissions issues. [1][2][3] -- scroll down Access to OTRS would also allow me to undertake "double-checking" of OTRS ticket references on enwiki image description pages, in addition to handling fresh permissions tickets myself: at present, any routine investigation (usually requested via email) requires me to pin down an OTRS volunteer in wikimedia-OTRS (which I have idled in for some time in, occasionally answering queries insofar as I am able without OTRS access) to proxy-investigate.

I am aware of my limitations, and would actively strive to seek a second opinion and/or defer the ticket to another volunteer if I felt the material needed a more specialist response. However, as an experienced member of the community, I do feel confident in saying this would not occur very often.

Anthøny 19:30, 12 August 2008 (UTC)

  • Anthony is a very hard worker who keeps his cool while around very disgruntled users (he works as a mediator and around the Arbitration cases). He would definitely be an asset to have on OTRS. Cbrown1023 talk 19:32, 12 August 2008 (UTC)
  • Not sure on his copyright knowledge, but AGK definitely does good work in ArbCom clerking which would probably carry over to info-en work. (I recall you requesting OTRS before... links?) —Giggy 02:37, 13 August 2008 (UTC)
  • I have a decent knowledge of copyright, although images are not the key focus of my work on Wikipedia. As detailed above, I am aware of my limits, and I intend to handle only tickets on Permissions that I feel able to. With regards to my previous OTRS application, I do indeed have one: you can check it out here. Anthøny 02:51, 13 August 2008 (UTC)
  • Endorse a solid contributor I've had the pleasure of interacting with firsthand. Excellent judgement and demeanor in all interactions. Durova 06:03, 17 August 2008 (UTC)
  • Endorse per Durova. Perceived power hunger seen by others in previous requests is nonsensical. Majorly talk 21:36, 23 August 2008 (UTC)

grin

  • languages you can reply in: Hungarian-666, English-3
  • most active user talk pages: [4]
  • Email sent: Yep, 13:04, 15 August 2008 (UTC)

Since I was handling wikipedia(a)wikipedia.hu it just seems prudent to continue. Apart from helping hu colleagues. And I'm already identified anyway as being CU (other titles aren't relevant, maybe that I happen occasionally to be an OTRS developer). grin 13:02, 15 August 2008 (UTC)

Mohamed Ouda

  • languages you can reply in: Arabic, English-3
  • most active user talk pages: [5]
  • Email sent: Yes

I'd like to help out on OTRS because .there are no many volunteers in Arabic language, and i have a good experience as i contribute in wikipedia for more than 2 years and with total edits 11362 [6] Mohamed Ouda 00:07, 16 August 2008 (UTC)