User talk:LilaTretikov (WMF)

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Collaborative Strategy

If you watched the last metric meeting you saw me talk about the synthesis of strategy research we have done over the last nine months. The team recommended and I agreed with them that we would benefit from a more collaborative approach to building out the strategic goals. An internal team of volunteers took over preparing to do this work publicly on-wiki.

As we think about setting new goals we need to establish a new baseline (vs. previous strategy). Before we start, it would be helpful to hear what in the past process worked for you and what you found frustrating. What did you think of the goals? Anything else you'd like to share to inform and improve our upcoming consultation? LilaTretikov (WMF) (talk) 07:50, 18 November 2015 (UTC)

Hi Lila, thanks for asking.[1] Let me ask a question too. Which knowledge does the staff of WMF have what motivates the international Community of individual volunteers (iCIV) to contribute? Is there a diversity of contributors that picked up the idea of a „Free“ Encyclopia to reach out for even more freedom? Wikipedia is very successful promoting „free“ (by the means of freedom) but new and old editors experience something different.

Wikipedia shall be an organization of freedom by structural cooperation and support (structural could be a Charter of United WikiMedia-Movement (CUWMM) within the next decade).

What is wrong? Wikipedia and WMF is too techno and not anthro enough. Every contributor has a right to persue happiness and to be supported by the staff of WMF and the members of iCIV. WMF is a role model of the future for my motivation as an editor. Lila, go „anthro“ by advanced structures of cooperation – otherwise the wikipedia-idea will get even more Meidung (engl. shunning)!

Lila, make me happy - please. I am one of a million Wikipedians and even much more in future to come. --Edward Steintain (talk) 20:04, 3 December 2015 (UTC)

Please report about WMF's structured Editor-Relation-Management (Customer Relation Management / CRM) that has been suggested one year ago. (comp. Human to human) --Edward Steintain (talk) 20:17, 3 December 2015 (UTC)

Getting older – being more free! I try not to be a second-order freerider (dtsch. Trittbrettfahrer zweiter Ordnung) being under the influence of demography and its OINCs (Old Industrial Nations and Cities (and their establishes organizations) – so far. My advice: Be bold, Lila! --Edward Steintain (talk) 20:44, 3 December 2015 (UTC)

Wikipedia (anthro + techno) shall be Lattice-Wikipedia of cooperation and the Leitende Grundsätze der Wikimedia-Stiftung (WMF) (english: Wikimedia Foundation Guiding Principles) shall get a new design. This could be my future motivation and WMF has to pay its costs for cooperation. --Edward Steintain (talk) 21:16, 3 December 2015 (UTC)

Wikipedia goes anthro.

Step 1: WMM promotes real vis-à-vis meetings at the village pump – topic orientated.

Step 2: WMM developes anthro-based online-cooperation appling the methode of Community Organizing with empowerment of groups at the village pump. --Edward Steintain (talk) 21:23, 4 December 2015 (UTC)

Lila, is techno the Shield of Homo Clausus as a Monad avoiding anthro? Techno cannot substitute real anthro. Techno is a free-ride but not a ride towards freedom with a Free Eycyclopedia. Cooperation can be supported by techno but has to be based on anthro. What is the ammount in US$ WMF has spent its bugdet in anthro? --Edward Steintain (talk) 19:51, 6 December 2015 (UTC)

anthro is tend-and-befriend, not fight-or-flight, the designated ceo´s of WMF have to transpond to iCIV. WMF shall be a real supporter of WMM, the global movement of free volunteers. After my lesson of how to forgive I have got, here is my offer of how to make love by structured cooperation (Anthro-Wikipedia). This is realy something new. --Edward Steintain (talk) 20:10, 6 December 2015 (UTC)

Hi Lila, losing editors is a disaster. Could you and your staff read Patrick Hudson´s paper, please? For Wikipedia as a major global it might be useful to keep up with the developement of major multi-nationals: bottom-up ‘pull’ rather than top-down ‘push’. Please have a summary written as a "struggle to overcome the [negatives of the] past" commenting on superprotect. ”Managers have to learn to disperse their control.” --Edward Steintain (talk) 17:35, 16 December 2015 (UTC)

Patrick Hudson: Implementing a safety culture in a major multi-national. In: Safety Science. 45, Nr. 6, July 2007, S. 697–722, doi:10.1016/j.ssci.2007.04.005. (PDF 832 kB, read online)

I remember Sat, 10 Jan 2015 04:25:04 +0100 (CET): „I just wanted to let you know that I received your emails and will get back to you as soon as I can review them.“ WMF, are you ok? --Edward Steintain (talk) 22:57, 17 December 2015 (UTC)

Could WMF please explain its strategy of everyone can contribute to Collaborative Strategy: „Damit kann ja jedeR ankommen!“ (engl. So that each can indeed contribute! – bottom-up ‘kick’) --Edward Steintain (talk) 20:27, 18 December 2015 (UTC) – Lila, please explain your concept as a global of bottom-up ‘pull’.

Lila, here I am. Your are not close to me living in one of the organizational global backjards of SF, USA. WMF is a case for social workers – honestly: "techno versus anthro". Lila, you are one of a million of the Wikimedia Movement. Do you love me and everybody of iCIV? Let iCIV feel your love!--Edward Steintain (talk)

Hi Edward, we are planning the consultation as we speak. So more news will be coming in the next two weeks and at the Metrics Meeting. LilaTretikov (WMF) (talk) 17:57, 2 January 2016 (UTC)

Ebenen des iCIV-Empowerments
➚ Zunehmender Grad der Beteiligung
					ermächtigen   (engl. empower)
				kooperieren   (engl. cooperate)
			einbeziehen   (engl. involve)
		konsultieren   Rat einholen (engl. consult)
	informieren   (engl. inform)
Ebenen des iCIV-Empowerments mit zunehmendem Editoreneinfluss – vom Informieren zum Ermächtigen (Quelle)

(quote[2]) Es scheint, Lita Tretikov (WMF) ist im Sprachgebrauch neuer organisatorischer Konzepte in der Organisation von freien Freiwilligen noch unerfahren: „Hi Edward, we are planning the consultation as we speak. So more news will be coming in the next two weeks and at the Metrics Meeting. LilaTretikov (WMF) (talk) 17:57, 2 January 2016 (UTC)“[3]
Die WMF-Schritte von der Konsultation zum Empowerment sind noch unbeholfen. Wenn WMF-Lila mich und alle der iCIV liebt, muss sie dienen: bottom-up ‘pull’ - Lila lift us up! Durch neue Ausblicke werde ich mich freuen werden können, zu Wikipedia beizutragen. --Edward Steintain (Diskussion) 20:14, 5. Jan. 2016 (CET)
Lila, please collect informations about disgust and shunning. Empowerment is like soap. Apply it liberally! Good luck, --Edward Steintain (talk) 19:33, 5 January 2016 (UTC)

Hi Edward, there are some questions along those lines in the strategy consultation that starts tomorrow. Because there are many things we could do, I recommend making very specific recommendations as in: WMF should do X. LilaTretikov (WMF) (talk) 18:52, 17 January 2016 (UTC)

The Fairy Tales of Lila (WMF). WMF Metrics & Activities Meeting January 2016: „ASAP“. But: Patrick Hudson, Moving up the Culture Ladder (dtsch Die Kulturleiter hinauf): „One of the common simple definition of culture is “how we do things round here”. This is where aspiration meets reality - where the rubber meets the road.“(dtsch Eine der gebräuchlichen, einfachen Definitionen von Kultur ist „wie das bei uns üblich ist“ Da trifft die Aspiration auf die Wirklichkeit – wo der Gummi die Straße berührt.). --Edward Steintain (talk) 20:13, 18 January 2016 (UTC)

• Edward, I'm not sure that I understand you completely. Can you explain what you mean by "the fairy tales of Lila"?
• Lila, can you explain the diagram on page 15 of this presentation?

Thanks, --Pine^✉ 22:53, 18 January 2016 (UTC)

Hi @Pine:, this is the diagram our team put together to illustrate the parts of the strategy overall. Everything stems from our vision, that breaks down to strategic pillars of reach, community and knowledge and then the strategies for addressing those are established. The current strategy consultation is designed to find those strategies and prioritize them (WE ARE HERE SIGN). Then from those specific tactics will be identified for the Annual Plan. Is that clearer? LilaTretikov (WMF) (talk) 20:12, 28 January 2016 (UTC)

Lila, yes. Usually I think of vision and mission as forming the base, more specific goals being chosen based on the mission and vision, and then tactics being chosen that will move a situation from the status quo toward the goals. I realize that my own description here is a bit difficult to follow. Anyway, I think I understand what you're attempting to communicate in that diagram. Thanks, --Pine^✉ 22:09, 28 January 2016 (UTC)

Thanks @Pine for asking. The future of WMF and WMM sounds like a fairy tale with a happy end (paper version) but it is helpful to understand Hudson. Enjoy reading it. --Edward Steintain (talk) 18:16, 23 January 2016 (UTC)

„Reduce harassment issues and the gender gap“. To call it Harassment is to be prejudiced. I gave it a new name: male wikipedic blick (dtsch Tunnelblick). blick – as the English synonyme „look/-ing“ (not tunnel vision) is recommended that is an editor's remark describing evolutionary traits in WMx´s developement[4]. Good luck, --Edward Steintain (talk) 18:16, 23 January 2016 (UTC)

male wikipedic blick. Seriously, „Evolutionary models show that indirect reciprocity can solve the problem of free-riders (which doomed simpler models of altruism) in moderately large groups (32), as long as people have access to information about reputations (e.g., gossip) and can then engage in low-cost punishment such as shunning (dtsch Meidung).“[5] male wikipedic blick, I enjoy gossiping and making up words. --Edward Steintain (talk) 19:39, 23 January 2016 (UTC)

I am a Nowak fan: „Cooperation is needed for evolution to construct new levels of organization. … A cooperator is someone who pays a cost, c, for another individual to receive a benefit, b.“ (Martin A. Nowak: Five rules for the evolution of cooperation. In: Science. 314, Nr. 5805, 2006-12-08, S. 1560–1563, doi:10.1126/science.1133755, PMC 3279745) --Edward Steintain (talk) 09:09, 27 January 2016 (UTC)

In Hudson's paper you might like to substitute „safety“ by cooperation or even structured cooperation to create a close connection of understanding about WMF and WMMovement.

• I see calculative organisations as being like caterpillars. Steadily munching their way through the leaves, very organised and efficient but the caterpillar looks up to the sky and sees a beautiful butterfly floating past and thinks, "I wish I could be like that." Hudson, p. 4
  
• (dtsch Ich betrachte kalkulatorische Organisationen als Raupen. Stetig ihren Weg durch die Blätter mampfend, sehr gut organisiert und effizient, aber die Raupe blickt zum Himmel, sieht einen schönen Schmetterling vorbeigleiten und denkt: „Ich wünschte, ich könnte so sein.“)

WMF burning millions

If a character written to stop superprotect is worth 0.01 Cent and its motivation to contribute to the Wiki-idea would only be half of it (0.005 Cent) how many millions free-riding WMF has burnt (money and editors) – to recover only after a very long time? - if going on like this. --Edward Steintain (talk) 20:12, 16 December 2015 (UTC) Lila, spend money on the developement of structured (internet-based) cooperation. I recommend 300 k€ for the German chapter.

Lila, you and WMF are excused. Contributors to Superprotect did not set a Nomark (dtsch Neinzeichen). Otherwise it would have been made easy on you and WMF to be alert: WMF has a problem of motivation. Lila, you and WMF as alphas are forgiven by a minor omega piper (as done before) who wants to grow up to be a real Wikipedian whistleblower. Love, --Edward Steintain (talk) 20:34, 16 December 2015 (UTC)

Stop WMF's Kraut-management. iCIV is the global crowd.

FYI: Follow-up question from the metrics meeting today

See Talk:WMF Metrics and activities meetings/2016-01#Follow-up from live question re. engagement survey. It looks like Boryana is not on Meta (I couldn't find an account on any wiki for her actually). If you could help me make her aware of the follow-up question, I'd appreciate it. Thanks! --EpochFail (talk) 20:24, 14 January 2016 (UTC)

Thanks for the comment, I will ask to follow up. LilaTretikov (WMF) (talk) 22:56, 14 January 2016 (UTC)

• I too am interested in this, although perhaps for slightly different reasons. This email from HR implies to me that the situation with staff turnover and morale is generally OK. Apparently that answer omitted data suggesting a high level of discontent among staff with WMF senior management. I don't appreciate being misled, and I would like to ask for an explanation of why important information which contradicts the general tone of the email that was sent to Wikimedia-l was completely omitted from that email. --Pine^✉ 20:07, 17 January 2016 (UTC)
• Pine, I'm sorry if you felt misled. That wasn't my intention when I answered the turnover question. It was, of course, already on schedule to talk about the results of the engagement survey during metrics as HR had done in the past. In retrospect, I see that I might have mentioned that we were going to be sharing the survey results in about a week. EpochFail, I will defer to LilaTretikov (WMF) to address the Signpost article pertaining to the leadership development needs we have. — The preceding unsigned comment was added by 2600:1010:b02c:60b7:a46c:8c2d:d073:ce42 (talk) January 22, 2016 (UTC)

• I've been pondering this statement, and regrettably I still have concerns. WMF would certainly know that Wikimedia-l and the Metrics Meeting are used by different audiences. Also, the delays in releasing this information and the general lack of transparency are problematic. Also, we are still waiting to hear comments from Lila about the staff surveys. My confidence is pretty shaken regarding the handling of this situation. I am taking this set of circumstances into account in considering what strategic courses of action to discuss with the community. --Pine^✉ 20:56, 26 January 2016 (UTC)

Do you have any opinion about the disgraced new board member?

The board has appointed a disgraced member to its ranks, that was involved in illegal acts against employees and thus is completely unsuitable as a board member. OK, the board is officially something like your boss, though in reality the community should be, but nevertheless: Do you have any opinion to offer about this disgusting appointment? Grüße vom Sänger ♫^(Reden) 10:13, 17 January 2016 (UTC)

To make one thing clear: I'm not for ostracising Arnnon completely, he has just proven beyond any doubt that he is unsuitable for any leading position in any business, that claims to be even remotely ethical. He may still be employed as a rank-and-file employee, with lots of oversight, he's just completely discredited for any leading position because of his illegal and unethical deeds. Grüße vom Sänger ♫^(Reden) 11:31, 17 January 2016 (UTC)

Copyright violation by WMF on 15.wikipedia.org

See en:Wikipedia:Copyright problems/2016 January 17. Multiple Copy vios by WMF. Respect!?! Funny that you on the bottom of the history page state: "Images are freely licensed with attribution." but don't mention any attribution itself. and by the way with cc-by-sa attribtion is not enought at all. maybe some seminar about basic Wikipedia knowledege for WMF? .oO ...Sicherlich ^Post 12:25, 17 January 2016 (UTC)

Dear Lila, I just wanted to bring to your attention that the site https://15.wikipedia.org/history.html provides a very special birthday gift from WMF to the Wikipedians' community: The use of user-generated content without any attribution or mention, disregarding the licenses and the core principle of Wikipedia to cite the source where one takes other's content from. By a long research I managed to identify those (ab)used files and text:

• File:Wpausstellung-01.png by Elian
• File:Enon robot.jpg by Ms. President / Jennifer
• File:Pinkelephant.jpg by Durova, Wen-Yan King and Chris huh
• File:Two Gambel's Quail (Callipepla gambelii) - Paradise Valley, Arizona, ca 2004.png by Node ue
• File:Pudel Grossschwarz.jpg by Flying Spark
• the lead text of the article Adrian Carton de Wiart by multiple contributors...

I would appreciate to get to know your personal thoughts on this case and how to solve these issues in the fastest possible way (preferrably with an honest apology to the original contributors). Thank you. --.js^{[democracy needed]} 12:39, 17 January 2016 (UTC)

Thank you @Sicherlich and .js:, this was already noticed by the team and is part of an update. We did not intend to use content without attritbution, this was my mistake. I appreciate your taking the time to let us know. heather walls (talk) 19:50, 17 January 2016 (UTC)

@Sicherlich and .js: Thanks for bringing this to our attention, the attributions can be found in full. heather walls (talk) 03:17, 18 January 2016 (UTC)

Thank you Heather, looks very good now :) --.js^{[democracy needed]} 09:14, 18 January 2016 (UTC)

@Sicherlich and .js: Thank you guys for bringing this up. I've passed the issue on to the Legal Department to make sure we get some eyes on it. Kbrown (WMF) (talk) 16:43, 17 January 2016 (UTC)

Thanks for brining up and KBrown for making sure we address any issues. LilaTretikov (WMF) (talk) 18:46, 17 January 2016 (UTC)

Thank you Heather, Karen and Lila for your answers; I did not at all expect a single person being pushed to take full responsibility alone, really sorry for that, Heather! And I regard that neither justful nor as professional management.

Hello @.js:, I'm not sure what you mean, but I was not pushed to take responsibility. I was pointed toward these comments by someone who hasn't participated in the conversation. I felt it was important to accelerate the updates, and some of my colleagues (@Yuvipanda, Slaporte (WMF), and JSutherland (WMF):) were kind enough to help on our day off. Heather Walls (WMF) (talk) 00:56, 19 January 2016 (UTC)

• Thanks for getting this fixed. (: --Pine^✉ 01:35, 19 January 2016 (UTC)

@Lila could you please tell me if there is any procedure that ensures WMF staff and contractors get educated in the Wikipedians' core principles prior to any content publishing contributions they will have to perform?

(I'm asking that because since I started editing Wikipedia somewhen in 2005 I had to witness over the years very many instances of WMF staff dealing with Wikipedia & Wikimedia Commons contents without even having any basic understanding of the mandatory licencing requirements. I could provide links to found my claim, but I do not want to persons being spotlighted but address a general problem and I am sure that this must be very well known by the WMF managent and the Board of Trustees.) --.js^{[democracy needed]} 09:14, 18 January 2016 (UTC)

• Just want to note that a problem in the past has been omission of licensing information, or inappropriate use of non-free images, in Metrics meetings. Can someone go through this slide deck to verify that all images are appropriately licensed and attributed? Thanks, --Pine^✉ 22:49, 18 January 2016 (UTC)
• FYI, in case people have further comments/bug reports about the Wikipedia 15 site, Communications has suggested we direct people to Talk:Wikipedia 15 as a central discussion spot. Kbrown (WMF) (talk) 17:55, 19 January 2016 (UTC)

Employee communications

Hi Lila, I've heard rumors indicating that WMF staff are feeling intimidated into keeping silent in public about matters that bother them.

While a certain amount of organizational cohesion is necessary in WMF, the existence of workplace intimidation and threats of retaliation against staff who voice their opinions about the governance of the organization would be problematic, if these rumors are true (and I hope that they aren't).

• We are collectively strong proponents of free speech in the public sphere, as demonstrated by the SOPA blackout and the ongoing lawsuit against the US Government.

• We are an open-source educational movement, so if these practices are occurring, they would be misaligned with the nature of our work.

• Many staff could easily find employment elsewhere, and have little reason to work for an organization where they do not feel valued or feel intimidated.

• Turnover of high quality staff would be a problem. My understanding is that staff generally cite the Wikimedia mission and their enjoyment of working with intelligent peers as being among their reasons for choosing to work for WMF.

So, while I would expect staff to conduct themselves professionally and in a way that as aligned with the Wikimedia mission, I find these reports disturbing. I hope that you will comment on this situation and make clear what your expectations are for staff communications in public.

Thank you, --Pine^✉ 23:25, 28 January 2016 (UTC)

This is not mere rumor; there are multiple explicit public statements on this. -Pete F (talk) 02:41, 29 January 2016 (UTC)

Hi Pine, retaliation is strictly prohibited by WMF policy and will not be tolerated. A healthy discourse is important in any organization, especially within our movement which values free speech. We support feedback in our office. I ask anyone who believes they are experiencing retaliation to report it to myself, HR, or Legal. Allegations of retaliation will be investigated and we will take action.

What we are working on is improving our performance, conflict resolution and civil communication within the organization. We are making these initiatives based on what our own employees told us. I personally receive plenty of criticism from staff members and I try to integrate this criticism into my work as much as possible. I believe it is very valuable, especially when coming from a place of good faith. We do ask all to practice civility and etiquette and to avoid being disruptive. LilaTretikov (WMF) (talk) 19:43, 29 January 2016 (UTC)