Community Capacity Development/Ukrainian 2016/Follow-up survey analysis
A survey was conducted in November 2016 in the Ukrainian Wikipedia community, aiming to assess community perception of the impact of the CCD program in the Ukrainian community. The survey (translated into Ukrainian by volunteers) was publicized in the Ukrainian Wikipedia (equivalent of) Village Pump, as well as specifically on training participants' talk pages (though the survey was aimed at the entire community).
Unfortunately, only 19 responses were received (n = 19), making the results not representative (As of December 2016, Ukrainian Wikipedia has approximately 170 very active editors and approximately 1000 active editors). Of those 19, 12 (~63%) attended the training, and 7 did not.
Nonetheless, this page attempts to summarize what those 19 responses suggest.
Summary of responses
- 79% of respondents had 3 or more years of experience in Wikimedia projects (graph #1)
- ~91% (11 of 12) attendees found the training at least somewhat useful in their own wiki experience (graph #7)
- ~58% of attendees regard the training, half a year later, to have been at least fairly useful to the community as a whole (graph #8)
- As in the pre-training survey, 0% of respondents think conflict is handled well in the Ukrainian community. (graph #5)
- ~84% think the CCD approach is probably or definitely worthwhile (graph 10)
- ~79% are at least somewhat likely to recommend this training to other communities, or to others in their own community (graph #9) (Note: the training was indeed repeated, in a condensed form, by community members' request, at the national WikiConference Ukraine 2016.)
- Whereas the average degree to which respondents asserted they feel "motivated to get involved to help resolve conflict" on wiki before the training was 2.04, the average after six months was 3.11. (graph #4) This is a clear and significant positive shift in people's motivation to intervene and facilitate conflicts they are not personally a party to. This issue (reluctance to help resolve other people's conflict) was repeatedly identified by community members as a major issue for volunteers, so it is an encouraging result.
- Whereas the average degree to which respondents asserted they feel "prepared to handle a conflict on Wikipedia" before the training was 2.80, the average after six months was 2.63. (graph #6) This is a possibly-significant negative shift in people's perception of their own preparedness to handle conflict. Since training is unlikely to actually diminish people's ability to handle conflict, the two likely interpretations are either that people became more self-critical and more aware of the complexity of conflict, and therefore readjusted their self-assessment of their ability, or that the different population of the follow-up survey explains this result.