Fundraising 2012/Translation/Donor email response (Polish Only)

Bank Transfer-Worldwide

Hi {{ticket.requester.first_name}},

Thank you for your email and interest in supporting free knowledge. While the Wikimedia Foundation does not have a local bank account in your country, we do have two accounts that accept international transfers: https://wikimediafoundation.org/wiki/Ways_to_Give/en#Bank_transfer

US Bank

Wikimedia Foundation Citibank 590 Market Street San Francisco, US 94104 415-982-2960

International SWIFT code CITIUS33 A/C# 203129580

European Union Bank

Wikimedia Foundation J.P. Morgan Chase Bank, N.A., London 25 Bank Street Canary Wharf London E14 5JP

Account number: IBAN GB49CHAS60924241034730 BIC CHASGB2L

A couple of things to keep in mind when making an international transfer:

1. The Wikimedia Foundation attempts to receive funds in your currency, but this is not always possible due to international and bank regulations.

2. The Foundation does not charge a transfer fee for donations, but this is something that your local bank may initiate.

We highly recommend checking with your local bank before initiating a transfer to make sure you understand any charges that you may incur by making a donation to Wikimedia. Thank you again for your support, and please feel free to contact us with any further questions.

Sincerely,

Confirmation of Donation

Hi {{ticket.requester.first_name}},

Thank you for your email and your support of free knowledge. I am happy to confirm your donation of
$ [amount] via [method] on [date].

Please feel free to contact us with any further questions or concerns, or with any more information regarding your donation issue.

Sincerely,

Donation Security

Hi {{ticket.requester.first_name}},

Thank you for your email and your interest in supporting free knowledge.

We understand your concerns, and you can never be too careful when sharing your financial information. Please rest assured that the Wikimedia Foundation donation pages are extremely secure and powered by Verisign Trusted. After clicking a banner or following a donation link, the page you're taken to is on a secured site (https); all information is encrypted and handled following the highest standard of data protection.

Thank you again for donating to the Wikimedia Foundation. Please feel free to contact us with any further questions.

Sincerely,

Donor Privacy

Hi {{ticket.requester.first_name}},

Thank you for your email. The Wikimedia Foundation collects and uses various personal information from donors that includes: amount donated, address, donor comments and e-mail address. Tax laws in the United States require The Foundation to keep contact information and contribution level of donors on file. For more information on what information we collect and how we use it, please visit: https://wikimediafoundation.org/wiki/Donate/Donor_Privacy. Please note that we do not share, sell, or trade donor information with any other organizations or companies. We also have the option to unsubscribe from any future emails from the Foundation once you have received your initial tax receipt -- there's a link at the bottom of the email that takes you our one-step opt-out option. If you have any further questions, please let us know.

Sincerely,

Donor Suggestion TY

Hi {{ticket.requester.first_name}},

Thank you for your email and your interest in supporting the Wikimedia Foundation and free knowledge. Thank you also for your suggestion. It's a good one, and we will add it to the existing list of proposed improvements. We may have higher priorities to implement in the immediate term, but appreciate your input in making the donation process the best it can be.

Sincerely,

Tech Issues Catch-All

Hi {{ticket.requester.first_name}},

Thank you very much for your feedback and your interest in donating to the Wikimedia Foundation. We apologize that you are having difficulty donating at this time. We are working with our tech team and payment processors to identify and rectify this problem. We thank you for your patience and hope to have this issue resolved as soon as possible.

Sincerely,

We Love You, Too!

Hi {{ticket.requester.first_name}},

On behalf of the Wikimedia Foundation and the tens of thousands of editors who edit Wikipedia and its sister sites, thank you for your kind words -- we're incredibly appreciative of your support!

Sincerely,

Ways to give

Hi {{ticket.requester.first_name}},

Thank you for your email and for your interest in supporting the Wikimedia Foundation. At this time, the Foundation can accept donations by credit card, PayPal, checks, bank transfers, Moneybookers, and a whole host of other ways as listed on our ways to give page:

https://wikimediafoundation.org/wiki/Ways_to_Give/en

With potential donors worldwide, we realize that some may be unable to use these donation methods, and we are looking to expand our options in the future.

If you have any further questions or comments, please feel free to contact us again.

Sincerely,