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Global Reach/India survey

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Do you use the internet

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2700 Responses - 1.89% margin of error

Our respondents who used the internet

Top reasons for using the internet

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1570 Responses - 2.47% margin of error

Non-internet users: Why aren't you using it?

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1139 Responses - 2.92% margin of error

Many of those who aren't using the internet yet don't understand what it is.

Awareness of Wikipedia

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2700 Responses - 1.89% margin of error
1570 Responses - 2.47% margin of error

During our travels outside of North America and Europe, we noticed that many people we spoke with were completely unfamiliar with Wikipedia, despite having internet access. We were curious to quantify our anecdotal observations to understand how widespread this was.

How they learned about Wikipedia

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586 Responses - 4.05% margin of error

Of the respondents who had heard of Wikipedia, we asked how they had found out about it.

Reasons for using Wikipedia

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360 Responses - 5.16% margin of error

India is exceptional here in that Wikipedia usage barely dips between school and work. Most other countries surveyed see a significant drop from school use to work use.

Frequency of use

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586 Responses - 4.05% margin of error
586 Responses - 4.05% margin of error

The results of this question are used further in the survey to ask additional questions of the infrequent or non-users and learn more about their perspectives.

How interested were the infrequent / non-users

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181 Responses - 7.28% margin of error

For the respondents who said 'rarely' or 'never' to how often they use Wikipedia, we asked about their interest in Wikipedia. We wanted to see if people who didn't use it just didn't care, or wanted to but experienced some barrier

For those users with some interest, what was the biggest barrier

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153 Responses - 7.92% margin of error

For the respondents who said 'rarely' or 'never' to how often they use Wikipedia, and also said they had some level of interest in Wikipedia, we asked them what they felt the largest barrier was.

Smartphones vs Feature phones

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2700 Responses - 1.89% margin of error

To avoid differences of interpretation of what exactly a smartphone is, we instead focused on whether their mobile phone could possibly access the internet. This is the key differentiator between feature phones and smart phones, as well as identifying who might be able to access Wikipedia on the internet.

Mobile phone Internet access method

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986 Responses - 3.12% margin of error

Note that wifi only is rarely used

App usage

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986 Responses - 3.12% margin of error

We were interested in how much smartphone users here actively downloaded and used Apps.

Gender

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2700 Responses - 1.89% margin of error

Responses were strongly from men.

Age

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2700 Responses - 1.89% margin of error

Location

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2700 Responses - 1.89% margin of error

The respondents categorized themselves as either Urban or Rural. India is unique in our surveys as they self-report a higher percentage of rural than other countries.

Distribution of survey languages chosen

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Our survey was translated into 11 languages and English. This graph shows a composite of all the 7 regional surveys chosen languages.