Grants:APG/Proposals/2016-2017 round 1/Wikimedia Serbia/Impact report form
Purpose of the report
This form is for organizations receiving Annual Plan Grants to report on their results to date. For progress reports, the time period for this report will the first 6 months of each grant (e.g. 1 January - 30 June of the current year). For impact reports, the time period for this report will be the full 12 months of this grant, including the period already reported on in the progress report (e.g. 1 January - 31 December of the current year). This form includes four sections, addressing global metrics, program stories, financial information, and compliance. Please contact APG/FDC staff if you have questions about this form, or concerns submitting it by the deadline. After submitting the form, organizations will also meet with APG staff to discuss their progress.
- 1 Purpose of the report
- 2 Global metrics overview - all programs
- 3 Telling your program stories - all programs
- 3.1 EDUCATION PROGRAM
- 3.2 GLAM PROGRAM
- 3.3 FREE CONTENT
- 3.4 COMMUNITY SUPPORT
- 3.5 MEDIA
- 3.6 STRATEGY
- 3.7 WMRS BOARD REPORT
- 4 Revenues received during this period (6 month for progress report, 12 months for impact report)
- 5 Spending during this period (6 month for progress report, 12 months for impact report)
- 6 Translated report
- 7 Compliance
- 8 Signature
- 9 Resources
Global metrics overview - all programs
We are trying to understand the overall outcomes of the work being funded across our grantees' programs. Please use the table below to let us know how your programs contributed to the Global Metrics. We understand not all Global Metrics will be relevant for all programs, so feel free to put "0" where necessary. For each program include the following table and
- Next to each required metric, list the outcome achieved for all of your programs included in your proposal.
- Where necessary, explain the context behind your outcome.
- In addition to the Global Metrics as measures of success for your programs, there is another table format in which you may report on any OTHER relevant measures of your programs success
For more information and a sample, see Global Metrics.
The Education Program of Wikimedia Serbia is intended for all educational and scientific institutions in the country. Through it, Wikimedia Serbia seeks to popularize Wikipedia and sister Wiki projects in order to enrich them with new content in Serbian language, in an academic setting. The Education Program is made up of various projects which are adapted to different target groups (teachers, high-school students, university students). The projects are carried out through various trainings, seminars, edit-a-thons etc. All the Education projects are strategically directed and monitored by the Academic Board of Wikimedia Serbia. The Education program is consisted of three projects: Wikipedia in schools, Accredited seminars and EduWiki camp.
A table with unified metrics for projects within the Education Program:
|1. # of participants||1280||planned: 1645 (detailed report)|
|2. # of newly registered||1206||planned: 1125 (detailed report)|
|3. # of content pages||3016||planned: 1160 (detailed report)|
|4. # of uploaded/released multimedia
files on Wikimedia Commons (file usage in %)
|755 (29%)||planned: 500 (25%) - detailed report|
|6. # of events||56||planned: 61 (detailed report)|
GLAM is a standard program implemented by Wikimedia Serbia, based on the success of this program in other chapters of the Wikimedia Foundation. The diversity of this program enables a wide range of cooperation with cultural institutions, as well as other similar organizations and individuals.
In 2017, various projects and activities were accomplished, including the program of cooperation with cultural institutions, organization of edit-a-thons, realization of the “Wikipedian in residence” internship programs and Wiki-librarian project.
In addition to standard GLAM projects, Wikimedia Serbia supports the Digital Belgrade project in the form of providing training for students who create and improve articles on Wikipedia. Digital Belgrade was created as a joint project of the Institute for the Protection of Cultural Monuments of the City of Belgrade, Faculty of Organizational Sciences and Wikimedia Serbia. It is consisted of students writing articles on Wikipedia about cultural monuments, and then the Institute marking those monuments with QRpedia's QR codes. Given the long-term and slow implementation of the project, WMRS has given up on further implementation. Bearing in mind that the activities were eventually realized, WMRS has provided training on editing Wikipedia and generating QRpedia's QR codes to FOS students, and in that way remained being a partner in the project.
A table with unified metrics for projects within the GLAM program:
|1. # of participants||418||planned: 190 (detailed report)|
|2. # of newly registered||206||planned: 145 (detailed report)|
|3. # of content pages||653||planned: 485 (detailed report)|
|4. # of uploaded/released multimedia
files on Wikimedia Commons (file usage in %)
|1587 (48,5% )||planned: 972 (60,74%) - detailed report|
|6. # of events||43||planned: 31 (detailed report)|
The Free Content program aims to collect and share free content in any form (photo, audio, text). Through this program, the diversity of projects is encouraged, as topics and the target group of volunteers participating in these activities can be diverse. Benefits of this venture are numerous:
- It is generating a large amount of multimedia content
- It is encouraging the community to increase contribution to Wiki projects
- It is also suitable for newcomers who are not yet familiar with the Wiki projects
- Its projects are of a thematic type and the content is useful and important for improving articles in Wikipedia and other Wiki projects
In 2017, the Free Content Program included projects that collected free material in various ways: Wiki Loves Earth, Kolubara and Podgorina in an image, Cultural Heritage of Western Serbia, Roadside memorials and tombstones in the District of Moravica, Brzansko Moraviste and Zapis - Sacred Tree, Competitions on Wikipedia and Spoken Wikipedia. Bearing in mind that Wikimedia Serbia has made changes regarding its program for 2018, these activities will be implemented in the future within the framework of the GLAM Program and Community Support.
A table with unified metrics for projects within the Free Content program:
|1. # of participants||347||planned: 241 (detailed report)|
|2. # of newly registered||40||planned: 110 (detailed report)|
|3. # of content pages||1774||planned: 1320 (detailed report)|
|4. # of uploaded/released multimedia
files on Wikimedia Commons (file usage in %)
|28876 (12,45%)||planned: 17520 (43,5%) - detailed report|
|6. # of events||235||planned: 126 (detailed report)|
The aim of this program is to create and maintain a better and healthier atmosphere in the community, to establish better communication with the community and to increase the motivation of its members. In order to achieve these goals, the program is divided into several segments: community animation, local Wikipedian conference - WikiLive and Wiki South. An increased participation of communities in projects and the decentralization are being permeated through each of these projects. During 2017 it was decided that the allocation of microgrants should be a part of the Community Support Program.
A table with unified metrics for projects within the Community Support Program:
|1. # of participants||487||planned: 356 (detailed report)|
|2. # of newly registered||68||planned: 70 (detailed report)|
|3. # of content pages||443||planned: 425 (detailed report)|
|4. # of uploaded/released multimedia
files on Wikimedia Commons (file usage in %)
|8548 (22,1%)||planned: 1050 (52,5%) - detailed report|
|6. # of events||68||planned: 40 (detailed report)|
Telling your program stories - all programs
Please tell the story of each of your programs included in your proposal. This is your chance to tell your story by using any additional metrics (beyond global metrics) that are relevant to your context, beyond the global metrics above. You should be reporting against the targets you set at the beginning of the year throughout the year. We have provided a template here below for you to report against your targets, but you are welcome to include this information in another way. Also, if you decided not to do a program that was included in your proposal or added a program not in the proposal, please explain this change. More resources for storytelling are at the end of this form. Here are some ways to tell your story.
- We encourage you to share your successes and failures and what you are learning. Please also share why are these successes, failures, or learnings are important in your context. Reference learning patterns or other documentation.
- Make clear connections between your offline activities and online results, as applicable. For example, explain how your education program activities is leading to quality content on Wikipedia.
- We encourage you to tell your story in different ways by using videos, sound files, images (photos and infographics, e.g.), compelling quotes, and by linking directly to work you produce. You may highlight outcomes, learning, or metrics this way.
- We encourage you to continue using dashboards, progress bars, and scorecards that you have used to illustrate your progress in the past, and to report consistently over time.
- You are welcome to use the table below to report on any metrics or measures relevant to your program. These may or may not include the global metrics you put in the overview section above. You can also share your progress in another way if you do not find a table like this useful.
|Target||Last year (if applicable)||Progress (at end of Q2)||End of year (projected or actual)||Comments|
|Wikipedia in schools
Goal: Introducing Wiki-projects to academic circles
Description: Students write their papers on Wikipedia or other Wiki projects, and in return receive points within their subject exams in school or university.
Goal: educating teachers to work independently in order to implement Wiki-projects in their institution
Description: project involves organization of accredited seminars Application of online wiki tools as a didactic means in teaching throughout Serbia. The seminars are accredited by the Institute for Advancement of Education (State Institute for professional development of the teachers) and teachers gain 8 points for professional development by attending it. These seminars are all-day workshop on how to edit Wikipedia and implement it in class. The seminars are designed exclusively for teachers.
Goal: recruit new Wiki ambassadors and Edu volunteers and strengthen connections between them
Description: This camp is organized as part of Edu program, and its purposes are attracting new Wiki ambassadors, additional training of current ones, as well as strengthening the network of Edu volunteers. Camp program has many different topics, which involves editing Wikipedia training, manners of cooperation with educational institutions, technical skills regarding realization of Edu program etc…
During 2017, Wikimedia Serbia created and published an EDU brochure in Serbian and English, summarizing the results achieved within the Educational Program. Participation in two conferences, "New Technologies in Education 2017" and "Language, Literature, Technology", helped us expand the idea and involve a significantly larger number of institutions in our program.
During 2017, we started the project Wiki scholar, and through it we have established contact with three elementary schools that are part of our activities, and this collaboration is mainly the result of our accredited seminars.
We commenced a new model of cooperation with various faculties. It enables the students to attend workshops independently of any faculty subject, and after successful completion of the article, they will receive ECTS points and a certificate of the completed workshop, ensuring that it will be included in their diplomas. Students also work on Wikidata and Wiktionary within this project.
In the field of accredited seminars, we achieved a better result thanks to good organization and great efforts of volunteers. It was also important emphasize the financial support of the Ministry of Education, Science and Technological Development, which allocated funds for the realization of this project. This also helped us continue our idea of program decentralization by holding certain number of seminars outside of Belgrade. One of the important activities was the submission of documents for the new cycle of accreditation for the next 3 school years.
Another Edu Wiki camp was held, and it inspired a large number of young people to join the Education Program. This Edu Wiki camp has resulted in four new Wiki ambassadors. In addition, our focus was also on achieving cooperation with other organizations that share the same goals, so we marked the European Day of Combating Human Trafficking together with the UNITAS Fund, the Red Cross of Serbia and the University Library. Also, we completely switched over to the Dashboard, which made it much easier to monitor the work of participants.
Challenges and lessons learned
Taken through the experience of increased visibility after conferences, we plan to participate in such and similar events. We concluded that through networking and achieving cooperation on such events, we will achieve greater cooperation with institutions and organizations that share our goals. That implies we will inspire them to propose their own ideas and projects within Education program, and apply for grants given by Wikimedia Serbia.
One of the large-scale activities will be the organization of Edu Wiki camp in 2018. Due to the great success of the previous two camps, we decided to organize it again in order to strengthen the network of Edu volunteers and find new Wiki ambassadors. Empowering a team of volunteers who actively participate in Educational program means better planning and coordination of activities in educational institutions in Belgrade and other cities in Serbia, which will lead to program decentralisation.
We will put focus on enhancing the quality of articles, but also on including Wikidata and Wiktionary into Education program. We will work on negotiations with new potential partners, elementary and secondary schools and faculties in order to expand activities to as many institutions as possible. It also involves creating of new models of cooperation.
The "Wiki student" project evaluation, carried out by students during 2017, showed excellent results. On a sample of 232 students, more than 62.5% rated the topic and clarity of the topic presented with "excellent" (Chart 1). In the accompanying chart 2, it can be seen that the lecturers at the workshops are extremely positively assessed. More than 72% of students interviewed rated the lecturers’ work as "excellent".
Apart from answering questions, students also had the opportunity to give their comments and suggestions. From the comments it can be concluded that the students are least satisfied with the technical conditions in the schools where the workshops were realized, and that they are most satisfied with the organization of the workshop and the way of presenting the topic. In addition, we can conclude that they have seen the importance of sharing free knowledge and the use of Wikipedia in the classroom.
The “Edu Wiki Camp” evaluation testifies the camp’s success, after the participants pointed out that their expectations were fulfilled, as well as that they learned new things which can be applied to all Wiki projects. They especially praised the interactivity of lectures and communication with the organizers.
|Wiki Loves GLAMers
Goal: Achieving cooperation with cultural institutions in order to increase the corpus of free knowledge, to create and improve the access to the cultural and historical heritage on the Internet, i.e. on Wiki projects.
Description: The release of materials by the institutions and individuals, the digitization of content, the organization of edit-a-thons and other similar activities.
Goal: Increasing the content on Wikipedia on certain topic, in collaboration with a culture institution, which provides quality literature, or sources for creating articles.
Description:Joint work of volunteers and GLAM employees who edit articles on Wikipedia on a particular topic within one or more days. Cultural institutions give literature and release materials for the illustration of written and improved articles.
Goal: Establishing various forms of cooperation with the cultural institution, digitization and release of different types of files, education of employees on free knowledge and free culture.
Description: The one month engagement of a Wikipedian in one of the GLAM institutions. That person is working on digitizing, promoting the Wikimedia mission among employees, training staff for working on Wiki platforms ...
Goal: The goal is to motivate librarians to become successful editors of Wikipedia, to enable the expansion of a network of libraries and other cultural institutions and their acquaintance with the activities of Wikimedia Serbia, as well as the upload of quality and more informative content on Wikipedia and Wikimedia Commons.
Description: Organizing Wikipedia editing workshops designed for librarians who, for a successful course, receive legally required points for advancement in the field of librarianship.
During the implementation of a comprehensive program of cooperation with the cultural institutions, the goal was finding stable partners and establishing long-term cooperation with a focus on good results and a qualitative increase of content on Wikipedia and Wikimedia Commons. Attention is paid equally to cultural institutions and individual artists who have released their collections and materials. Therefore, the art collectors released more than 150 images (Old Niš Shadows, Photo Museum, Fragments of the Past) to be used freely.
A significant project for the GLAM program this year was the digitization of a rare object, which showed that cooperation with Wikimedia Serbia can bring serious benefits to the public, but also to the cultural institution itself. The Homeland Museum in Trstenik contacted us for assistance in the digitization of an 8000-year-old archaeological object. It is a clay model of wheat grain found in a Neolithic settlement, and is considered valuable due to the unusual geometric patterns that represent the oldest urban plan in the world. The object is kept in the Archaeological Collection of the Faculty of Philosophy and was only twice publicized. Wikimedia Serbia has been given the exclusive right to photograph and publish photos under a free license, thus spreading awareness about this cultural treasure of Serbia.
In order to strengthen and expand GLAM program and start collaboration with as many cultural institutions as possible, we have sent a call for funding of projects in 2018 to numerous archives and museums in Serbia, together with a newly-published GLAM brochure in Serbian. This proactive approach resulted in the approval of digitization of the collections of the National Museum in Zrenjanin, as well as creation of the Wiki-team in Trstenik, which will work on increasing Wiki content on cultural heritage of this region, under the leadership of the Regional Museum in Trstenik.
Cooperation with the Ministry of Culture and Informing of Serbia was realized, which gave its full support to the development of GLAM program throughout Serbia. The Ministry of Culture and Wikimedia Serbia organized presentations of GLAM program, as well as practical workshops for representatives of archives, museums and libraries who applied for the course. During these three days, 60 employees in 29 cultural institutions from all over Serbia have been introduced to the possibilities of contributing to free content, free licenses, the importance of sharing knowledge and increasing the visibility of materials in cultural institutions on the Internet. After the course, we contacted the representatives of the institutions, in order to hear their impressions and possibilities for further cooperation. Several meetings were held, and the models of cooperation that have resulted were: a plan for a new seminar intended for the museums in the province of Vojvodina, an edit-a-thon at the Museum of Yugoslavia, a Wikipedian in Residence internship program was realized in the same institution, as well as the release of a certain number of files by Historical archive of Jagodina.
Edit-a-thons, being one of the standard GLAM cooperation models, have exceeded this year’s expectations in terms of metrics and number of organized events. Five of them were successfully organized, with more than 170 new and improved articles. Also, 239 images were created or released under CC licenses. Nearly 80 people participated in the edit-a-thons, comprised of Wikimedia Serbia’s volunteers and employees of the cultural institutions.
Wikipedian in residence exceeded the planned outcomes, since three such programs were organized instead of one. The first Wikipedian in residence in this year started working at the Historical Archive of Subotica, and a successful funds allocation from unsuccessful projects allowed the implementation of additional two WIR programs - at the National Museum Leskovac and the Museum of Yugoslavia. Wikipedians in residence wrote 109 articles, digitized seven books (752 pages), made about 200 photos, held three Wikipedia editing workshops for 18 GLAM employees, and institutions released about 640 files (photos, old maps and other documents).
A well-known project Wiki-librarian continued to achieve, but also to exceed the planned results. In addition to other events, 28 Wikipedia editing workshops were held for librarians. The number of participants is triple exceeded, as well as the number of uploaded and used files. According to the plan, 10 publications from the the University Library "Svetozar Markovic" from Belgrade were digitized, and the project was presented at the Inforum Conference in Prague.
Challenges and lessons learned
Partnership with the Ministry of Culture is continuing, since we noticed how well this model of access to cultural institutions is functioning. Two additional seminars with the Ministry have been planned for 2018, which will be dedicated to representatives of the archives and museums, and one of them will be focused on advanced editing of Wikipedia. In addition, the Ministry of Culture and Wikimedia Serbia will send a joint letter to institutions that have not responded to the call for cooperation, in order to encourage them to contribute to Wikipedia, thereby improving their visibility and the visibility of their collections.
The Museum of Vojvodina, which is in charge of all the museums in the Autonomous Province of Vojvodina, initiated new round of GLAM seminars for representatives of all institutions of this type. The organisers of this seminar will be the Ministry of Culture, the Museum of Vojvodina and Wikimedia Serbia, and it is a novelty that the first day will be dedicated to the museums’ directors and managers, since it is noticed that in some institutions, due to poor communication, the possibilities of cooperation do not reach the top management, which can prolong or even prevent cooperation.
At the beginning of 2018, Wikimedia Serbia applied to the Ministry of Culture and Information for obtaining funds for the implementation of three Wikipedian in Residence internship programs. The project proposal is to extend the internships to two months, with a slightly higher focus on digitization. Such model can provide more stable connections with an institution, which contributes to maintaining the GLAM and organization strategies in terms of long-term and stable partnerships. With the regular three programs funded by Wikimedia Serbia, there would be three more internships, and therefore the content on Wikipedia and Wikimedia Commons will be significantly increased.
|Wiki Loves Earth
Goal: Increasing the photo content on Wiki Commons through upload of photographs of protected natural heritage; The enrichment of Wikipedia articles with mentioned photos; education of the public and community engagement through organizing edit-a-thons and photo tours; Promotion of Wikimedia Serbia and its projects through photo exhibitions around Serbia; Establishing cooperation with GLAM institutions
Description: The idea of mass collecting photographs of protected natural heritage in Serbia in the form of photo contest.
Goal: Photo-projects’ objective is to increase free content that will be available to the general public for use.
Description: These are small-scale projects that encourage members of the community to engage more and take on an initiative for independent ventures. They include projects of collecting (mostly) photo-material on certain geographical areas, cultural and historical heritage, or topics that are not covered on Wikipedia and Wikimedia Commons, and volunteers usually deal with them. Such activities will be implemented in the future through the Community Support program.
Goal: The primary goal of the competition is to increase free knowledge by creating and improving articles on Wikipedia. Also, through the organization of such activities, the motivation and participation of the community is being increased. Community participation is not only reflected in taking part in the competition, but also in organizing activities, contacting associations and jurying articles.
Description: This project involves organizing several competitions on Wikipedia each year about a specific subject that is sufficiently interesting and comprehensive for the community, and at the same time, very concrete. Wikipedian community is motivated to take part because of the competitive spirit, as well as the rewards.
Brzansko Moraviste time lapse
Within the Free Content program, we focused on two things. The first one is generating free content in the form of photo, video and text material that will enrich Wikipedia and other Wiki projects. The second one is motivating the editors who want to engage in these activities, and actively supporting them. In 2017 these editors showed exceptional results in terms of metrics, but also the initiative to continue their work in 2018 under the guidance of Wikimedia Serbia. In addition to their regular engagement, they will be dedicated to including new volunteers. Within this program, the greatest focus was to insure the content is new, non-existing and not covered on Wikipedia and Wikimedia Commons.
Wiki Loves Earth is a competition that, together with great results in terms of photo material, also has an exceptional media coverage. The topic is interesting to the media and very often these opportunities are used to promote the competition as well as other activities of Wikimedia Serbia. During 2017, as many as five exhibitions were organized, where the organization and the results of its work were presented.
During 2017, three competitions were organized on Wikipedia, where participants doubled the expected number of articles. These organized article-writing campaigns are a good opportunity for cooperation with local organizations (Researchers' Night), as well as communities in the region (Wikimedians of the Republic of Srpska User Group).
Below you can see the results for photo projects in terms of uploaded and used photos:
|Brzansko Moravište and Zapisi||5000 multimedia files
275 used files
|15765 multimedia files
2123 used files
|Kolubara and Podgorina in an image||1000 multimedia files
400 used files
|1060 multimedia files
447 used files
|Gravestones and wayside crosses in the Moravica district||1500 multimedia files
150 used files
|1446 multimedia files
162 used files
|Cultural heritage of Western Serbia||8000 multimedia files
4400 used files
|8893 multimedia files
1718 used files
|Sum:||15500 multimedia files
5225 used files
|27164 multimedia files
4450 used files
Competitions are generally a good way to work on reducing the gap between Wikipedians and Wikimedians. Through the monitoring of these projects we are noticing there are two types of participants. First group involves those editors who regularly participate in competitions, while the other is mostly made by newbies who heard about the competition through "nonwiki" channels (media, social networks). We face the challenge when new people are interested in participating, but they don’t know how to edit Wikipedia and didn’t have training. Potential solution can be the creation of a tutorial for editing Wikipedia through the Visual Editor, as well as the public classes of editing Wikipedia, which are scheduled for 2018.
Despite this challenge, participants in the competitions achieved good results which can be seen in the table below:
|Competitons/Metrics||Written articles||Improved articles||Editors|
|CEE Spring 2017||592||68||19|
|People of the world||198||27||11|
Generating free content is one of the strategic goals of Wikimedia Serbia. In accordance with the strategy and defining clear focus, we decided that starting with 2018, collecting of free content will be done mostly through cooperation with the cultural institutions (GLAM) and community support program (photo projects, tours, etc). This activity will be realized through the existing programs and will be one of the elements of the program. This will strengthen cooperation with museums, libraries, archives, and at the same time we will empower members of the community, both experienced and newcomers.
Through the activities of collecting free content, the focus will be placed on quality, as well as quantity. That way it may happen that the number of institutions with which we cooperate might not expand to a large extent, but the existing cooperation will be more sustainable and stable.
Goal: mutual acquaintance of community members, networking and strengthening of ties between them.
Description: WikiLive is a local annual conference of Wikipedians, which is designed with the idea of strengthening the spirit of community, interconnecting participants and involving them in the WMRS programs. The conference consists of a two-day program covering various topics from Wikipedia.
Goal: the project was aimed at establishing better communication with the community and reducing the gap between Wikipedians and Wikimedians.
Description: Within the project, activities such as community meet-ups, Wiki stand at public events, celebration of Wiki birthdays and informing the community about various events through various communication channels are being realized.
Goal: one of the main ideas and goals of the project was strengthening the community in the southern part of Serbia and creating a group that worked on realization and promotion of Wiki projects.
Description: A group of volunteers from the Youth Club Ančiki was implementing activities such as camps, monthly workshops, photo competitions, exhibitions, etc.
Goal: Micro-grants were designed with two goals. First was the expansion of the existing community and involving new people within the movement, while other is more focused on strengthening core community members who are already active in the Wiki projects. In this way they were supported for individual activities.
Description: the allocation of micro-grants implies giving the grants up to 500 euros for the sole realization of activities by a volunteer or a volunteer team in the areas that are primary to the Wikimedia Serbia and are closely related to its strategic focuses.
In 2017 we worked on strengthening the community and increasing the motivation of volunteers through various activities. The most important event for the community is definitely the WikiLive conference, which was successfully held in April. It gathered around 100 members of the community, associates and volunteers. The conference lasted for two days, and we included numerous interactive sessions in the program that triggered the attendees to be active and to contribute to discussion. In addition to the active participation, the sessions were intended to receive feedback from the community on potential solutions for current matters on Serbian Wikipedia. During the program, we presented the successful stories through both presentations and panel discussions. The most important component of this meetup is the networking of editors who can work together or come up with new ideas for project activities. Overview of the activities and results are presented in a blog post that is shared with the community.
In addition to this event, daily support activities for community members are also important. This is mainly done through involving community members both in the project activities itself, in the organization of those activities and in the decision-making process.
Within the community support activities, we were inviting members of the community to engage in current events and projects. This was done via blog posts (49 blog posts in 2017). In addition, we also started to send newsletters of Wikimedia Serbia to the communty. We celebrated birthdays of Serbian Wikipedia, English Wikipedia and Wikimedia Serbia. In 2017 two meetups of General Assembly were held. In order to create better outreach to the new volunteers, we organized Wiki corner during various events. It was the opportunity to go public and share with everyone the idea of spreading free knowledge. We talked about Wikipedia, activities of the Wikimedia Serbia, how they can get involved and we gave visitors the opportunity to make minor edits directly in articles. Most visited cultural events in Serbia are good places for Wiki corner because of good public response.
Wiki South is a project in southern part of Serbia where various Wiki activities were organized throughout the year in order to strengthen the community and decentralize the activities of the Wikimedia Serbia. Among the main activities that were organized the most important ones were Wiki camp, edit-a-thons, expeditions and competitions. Within them, they achieved good results (articles, photos) and had a good response among volunteers.
During the 2017, Wikimedia Serbia introduced changes in the programs that will be implemented further on and which will be the main focus of its work. With this in mind, micro-grants are now included in the Community Support Program. Giving micro-grants is a way of encouraging members of the community to start projects that will be managed independently. In addition to already active members, we’re working on reaching and motivating individuals and representatives of the institutions that are not familiar with the Wikimedia Movement, which increases the volunteer capacity of the community. Micro-grants have proven to be successful in terms of increasing the interest of individuals and organizations to implement their ideas that later turn into larger-scale, annual projects. In 2017, 6 micro-grants were realized that showed that very good results can be achieved with small resources and great motivation.
Challenges and lesson learned
In 2018, our plan is to actively work on community expansion through cooperation with organizations or centers that can spread the news among the target groups significant for our organization. Career development centers have great potential in terms of people who can be engaged in the Wikimedia Serbia’s community. We do not rely solely on volunteers who edit articles. We are talking about people who can deal with volunteer coordination, and participate in organizing events or promoting ongoing projects.
The media year in Wikipedia is marked with a total of 1081 publications. As many as 401 posts were directly related to WMRS activities, while 680 posts only mention Wikipedia, as well as some developments around Wikimedia as a movement.
When talking about special projects, the greatest interest in the media is regularly taken by the photo contest Wiki Loves Earth, which was reported about a total of 93 times. Similar relevance was given to the GLAM program, from the World Mime Day edit-a-thon, to the QR codes placement on cultural monuments, to the workshops at the Ministry of Culture and the edit-a-thon at the Museum of Yugoslavia, which comprises a total of 90 media announcements with GLAM theme.
The important and interesting publications in the media (chronologically):
- An article on People behind Wikipedia in the N1 news portal
- Appearing in the Morning show of Radio-Television of Serbia regarding 16th birthday of English Wikipedia
- A report by TV N1 from English Wikipedia anniversary event.
- A story about Serbian Wikipedians, related to 14th birthday of Serbian Wikipedia in Blic newspapers.
- Reports by Radio Belgrade and TV Pink from the WikiLive conference.
- Appearing in the TV show “Žikina šarenica” of Radio-Television of Serbia regarding the photo-contest Wiki Loves Earth (32:50)
- A report by TV Prva during the workshops in the Mnistry of Culture
- Announcements and reports by RTS and TV O2 regarding the edit-a-thon in the Museum of Yugoslavia.
- One-hour long talk show on GLAM program on Radio Belgrade 2.
Happenings involving Wikipedia are discussed in the media 408 times - and the majority of them are connected to Monkey Copyright and a selfie that stirred up the public, creation of Montenegrin Wikipedia, Turkey’s blockage of access to Wikipedia and the ban on Daily Mail references.
Wikipedia was mentioned over 380 times in the Serbian media.
One of the most important challenges in the third quarter was certainly the creating and adoption of Wikimedia Serbia’s strategy for the period 2018-2020. This document is important because it creates the right path for our organization and sets the guidelines which should keep us on that path.
- The process of strategy development started in April 2017 and consisted of several stages. In order to involve the community in this process, we created a questionnaire for community members and contributors to the organization (Wikipedians, Wikimedians, partners, associates, etc.). It covered current and possible issues that our organization can deal with. At the same time, a draft strategy was created, where we implemented the ideas that the community gave us.
- From May to September, several Board meetings were dedicated to the strategy discussions and improving. It has been translated into English, in order to receive feedback from the representatives of the Wikimedia Foundation.
- Finally, on September 18, 2017, the document was adopted, and it is available in both Serbian and English. Based on these guidelines, an annual plan has been created, which announces the start of the strategy implementation.
WMRS BOARD REPORT
The Board of Wikimedia Serbia at the time of writing this report consists of the following members:
- Filip Maljković (president)
- Djordje Stakic (Vice President)
- Miroslav Loci
- Marko Adam
- Miljan Simonović
- Vukasin Zivkovic
- Vladimir Burgić
From the previous meetup of the General Assembly, the Board had eight members. In October, one member stepped out, reducing the number to seven. Board seeks to strengthen its capacity, with focus being placed on quality rather than on quantity.
Challenges and successful stories
In every work there are challenges and difficulties that need to be overcome and out of which we can learn lessons. Below are the main challenges in the work of WMRS Board in 2017 and the ways in which these difficulties were overcome:
- Staying in the FDC process and getting the desired budget were the main challenges WMRS Board had. The organization was advised to move to Simple APG, which implied that certain changes in reporting, as well as planning and writing an annual plan would happen. Also, in this case, the maximum amount requested could be $100,000 US. The WMRS Board believes that the organization is stable, ready to learn and accept advices in order to achieve better results and a significant impact. After many considerations, it was decided that Wikimedia Serbia should remain in the FDC process and support this decision by giving thorough explanations about the work of the organization and the context in which it is located. Increased communication with representatives of the Wikimedia Foundation enabled the presentation of a realistic state of the projects and the achieved results. Feedback was of great importance for the set guidelines. The outcome is the adopted annual plan and the requested budget in full amount.
- Confronting the issue of structure and number of employees is one of the responsibilities of the Board. Since 2016, our Education program manager, Milica Žarković, was on maternity leave, and her expected return was planned for the beginning of 2018. During her absence, Nebojša Ratković was hired for this position. Nebojša has shown remarkable results, which is why his further engagement in the organization was considered. The first plan was to keep all the employees, but taking the first challenge in consideration, as well as all the circumstances at the time of writing the annual plan, a difficult decision was made to not extend Milica’s contract.
Future steps and goals in the work of the Board
The plan for 2018 is to maintain the stability of the organization and achieve even greater success, based on the foundations that were previously set. This, in the future, includes an increase in financial and personnel capacities. An important point to note is that Wikimedia Serbia will focus on the annual plan in order to properly implement the strategy.
Revenues received during this period (6 month for progress report, 12 months for impact report)
Please use the exchange rate in your APG proposal.
Table 2 Please report all spending in the currency of your grant unless US$ is requested.
- Please also include any in-kind contributions or resources that you have received in this revenues table. This might include donated office space, services, prizes, food, etc. If you are to provide a monetary equivalent (e.g. $500 for food from Organization X for service Y), please include it in this table. Otherwise, please highlight the contribution, as well as the name of the partner, in the notes section.
Revenue source Currency Anticipated Q1 Q2 Q3 Q4 Cumulative Anticipated ($US)* Cumulative ($US)* Explanation of variances from plan WMF Grant EUR 130,170.00 71,450.00 22,750.00 0.00 0.00 94,200.00 145,093.99 105,000.00 Funds Dissemination Committee recommendation Wikimedia Österreich Grant EUR 168.69 0.00 168.69 0.00 0.00 168.69 188.03 188.03 Prizes for CEE Spring for the Wikimedians of Republic of Srpska Revenues from other donations EUR 226.50 8.09 56.50 0.00 161.91 226.50 252.47 252.47 Membership fees EUR 19.40 19.40 0.00 0.00 0.00 19.40 21.62 21.62 TOTAL EUR 130,584.59 71,477.49 22,975.19 0.00 161.91 94,614.59 145,556.11 105,462.15
* Provide estimates in US Dollars
|Donator||In-kind donation||Value (EUR)|
|Interglider||Hosting and server administration service||1,440.00|
|University Library "Svetozar Marković"||Space for the celebration of the 16th birthday of Wikipedia and filming of the event||300.00|
|University Library "Svetozar Marković"||Space for the Wiki Loves Earth 2016 exhibition in Belgrade||700.00|
|Mathematical Grammar School||Space for accredited seminar for teachers||300.00|
|Elementary School "Milan Đ. Milićević"||Space and catering for accredited seminar for teachers||300.00|
|Singidunum University||Space for the World Mime Day edit-a-thon in Belgrade and Niš||500.00|
|Educational centre Ruđer Bošković||Space and catering for accredited seminar for teachers||500.00|
|StartIT Center||Space for the Wiki Live 2017 conference||800.00|
|Economic-Trade school in Bečej||Space for accredited seminar for teachers||250.00|
|Radio Television of Vojvodina||14 days of advertising for the WLE photo competition||360.00|
|Institute for nature conservation of Serbia||Space for the Wiki Loves Earth edit-a-thon||300.00|
|University of Nis, Faculty of Sciences and Mathematics||Space for the Wiki Loves Earth edit-a-thon||300.00|
|Elementary School "Knez Sima Marković", Barajevo||Space for accredited seminar for teachers||250.00|
|Wikimedia Polska||Departure of two representatives of the WMRS to the CEE conference in Poland||700.00|
|National Tourist Organisation of Serbia||Space for the Wiki Loves Earth 2017 exhibition in Belgrade||1,000.00|
|Nishville Foundation||Space for the Wiki Loves Earth 2017 exhibition in Niš||1,000.00|
|Civil Rights Defenders||Literature for the Wiki Loves Pride edit-a-thon||40.00|
|Elementary School "Jovan Sterija Popović", Novi Beograd||Space and refreshment for two accredited seminars||600.00|
|The Goethe-Institut||Space for the "Biographies of Scientists" edit-a-thon||300.00|
|Institute for Biological Research "Siniša Stanković"||Space, internet and food for the Wiki corner project all over Serbia||1,000.00|
|Institute for Biological Research "Siniša Stanković"||Notebook printing||150.00|
|Institute for Biological Research "Siniša Stanković"||Awards for the Wikipedia competition||100.00|
|Ministry of Culture and Information||Space for three GLAM workshops||750.00|
|Elementary School "Stanislav Sremčević", Kragujevac||Space and refreshment for two accredited seminars||600.00|
|Faculty of Education in Vranje, University of Niš||Space for accredited seminar||300.00|
|Wikimedia Sverige||Scholarship for the Wikimedia Diversity Conference||230.00|
|Wikimedia Deutschland||Scholarship for the Volunteer Supporters Meeting||460.00|
|Cultural Center of Paraćin||Space for the Wiki Loves Earth 2017 exhibition in Paraćin||1,000.00|
|University Library "Svetozar Marković"||Space for the celebration of the 12th birthday of Wikimedia Serbia and filming of the event||300.00|
Spending during this period (6 month for progress report, 12 months for impact report)
Please use the exchange rate in your APG proposal.
Table 3 Please report all spending in the currency of your grant unless US$ is requested.
- (The "budgeted" amount is the total planned for the year as submitted in your proposal form or your revised plan, and the "cumulative" column refers to the total spent to date this year. The "percentage spent to date" is the ratio of the cumulative amount spent over the budgeted amount.)
Expense Currency Budgeted Q1 Q2 Q3 Q4 Cumulative Budgeted ($US)* Cumulative ($US)* Percentage spent to date Explanation of variances from plan Office EUR 10,988.00 2,469.37 2,381.96 2,714.79 2,538.87 10,104.99 12,247.77 11,263.53 91.96% Staff EUR 45,222.00 12,505.70 10,291.51 11,639.89 11,464.82 45,901.92 50,406.70 51,164.58 101.50% The Board of directors decided to award employees with bonuses. Services EUR 3,210.00 817.71 622.18 606.04 778.54 2,824.47 3,578.03 3,148.30 87.99% Contingency and Board budget EUR 2,500.00 374.13 166.31 199.35 1,760.77 2,500.56 2,786.63 2,787.25 100.02% The contingency budget was spent for the payment of compensation to a former employee for unused days of annual leave. Participation in Events EUR 2,400.00 1,216.26 535.32 452.58 191.97 2,396.13 2,675.16 2,670.85 99.84% Educational Program EUR 5,450.00 408.03 2,012.60 162.51 2,545.15 5,128.29 6,074.84 5,716.25 94.10% Photo Content EUR 7,010.00 2,543.28 3,456.82 179.84 665.53 6,845.47 7,813.70 7,630.30 97.65% Free Content: GLAM EUR 6,600.00 1,220.08 1,983.12 827.39 2,320.49 6,351.08 7,356.69 7,079.23 96.23% Budget for the "Digitization of techno culture in Serbia" project is used for two additional programs of Wikipedian in residence. Wiktionary EUR 470.00 0.00 0.00 0.00 397.63 397.63 523.89 443.22 84.60% Community Support EUR 7,850.00 3,607.43 1,056.01 1,208.84 950.44 6,822.72 8,750.00 7,604.94 86.91% Microgrants EUR 2,500.00 1,244.53 0.00 583.44 568.84 2,396.81 2,786.63 2,671.60 95.87% TOTAL EUR 94,200.00 26,406.52 22,505.83 18,574.67 24,183.05 91,670.07 105,000.03 102,180.05 97.31%
* Provide estimates in US Dollars
Official Financial Reports
Report in Serbian will be available on this link.
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Resources to plan for measurement
- Global metrics are an important starting point for grantees when it comes to measuring programmatic impact (Learning Patterns and Tutorial) but don’t stop there.
- Logic Models provide a framework for mapping your pathway to impact through the cause and effect chain from inputs to outputs to outcomes. Develop a logic model to map out your theory of change and determine the metrics and measures for your programs.
- Importantly, both qualitative and quantitative measures are important so consider both as you determine measures for your evaluation and be sure to ask the right questions to be sure to capture your program stories.
Resources for storytelling
- WMF storytelling series and toolkit (DRAFT)
- Online workshop on Storytelling. By Frameworks institute
- The origin of storytelling
- Story frames, with a focus on news-worthiness.
- Reading guide: Storytelling and Social change. By Working Narratives
- The uses of the story.
- Case studies.
- Blog: 3 Tips on telling stories that move people to action. By Paul VanDeCarr (Working Narratives), on Philanthropy.com
- Building bridges using narrative techniques. By Sparknow.net
- Differences between a report and a story
- Question guides and exercises.
- Guide: Tools for Knowledge and Learning. By Overseas Development Institute (UK).
- Developing a strategy
- Collaboration mechanisms
- Knowledge sharing and learning
- Capturing and storing knowledge.