Learning and Evaluation/News/Learning Days for Wikimedia Conference 2017/Leadership Development track

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What is Leadership?[edit]


Wikimedia is inherently leadership oriented. In this session we will briefly present the high-level themes from the leadership dialogue and discuss potential strategies for collaborating to support more opportunities for peer leadership development, and more transparency around pathways for Wikimedia leadership development.

Presentation Deck
Amount of time required
45 minutes
Specific learning objectives
  • Learn the results of the Leadership Dialogue
  • Engage with others in designing potential next steps for connecting and sharing about leadership development for Wikimedia communities and programs

Overview the results of the Leadership Development Dialogue in terms of what leadership roles exist in the movement and the skills for learning support, as well as development ideas. (10 min) Participants break into small groups to work in topical groups to share ideas for advancing support for peer leadership development (20 min) Participants come together to share back highlights from small group discussions (15 min)

Presenter roles

Jaime Anstee

Build your Communication & Public Speaking Skills Workshop[edit]


As members of the movement, we often find ourselves as ambassadors, explaining to others our mission, our role, and all about Wikipedia. All speaking is public speaking, and we can’t not communicate. So let’s learn about how we are perceived, and practice how we present ourselves, our work, and our movement.

Amount of time required

45 minutes

Specific learning objectives
  • Participants learn of basic tenants of effective communication, public speaking and understand why it matters.
  • Participants get to test out some of the basic principles (time permitting).
  1. Introduce the concept of Why This Matters and Why You Need To Care (10 min)
  2. Why it matters
  3. Goals & audience
  4. Practice! Turn to someone next to you and introduce yourself in 15 seconds. Get feedback
  5. Good practices (sometimes cultural)
  6. Practice!


Presenter roles
  • Facilitator: Katy Love

Consensus Building in Organizational Development[edit]


Wikipedians tends to focus on local or personal concerns rather than on the broader development of their organization or community. This view has led to thinking that a Wikimedian is not interested in, or doesn't seek to be involved in the larger community's organizational development. Awareness, collaboration, and commitment are key factors in building consensus in an organization. In this session, we'll review these key factors, and using the 5 Why's process we'll brainstorm the importance of each alone, and in combination within the context of building consensus in organizational development. Bringing in an element of "fun", we'll use the example of a fictitious Affiliate, Wiki Arctic User Group (which includes people from the 8 countries of the Arctic), throughout the session.

Amount of time required

45 minutes

Specific learning objectives
  • Participants learn about key factors in consensus-building necessary for organizational development
  • Introduce the key factors necessary to reach consensus in strategy development, as well as the 5 Whys tool (10 min)
  • Participants break into small groups to work on pre-defined examples, small groups facilitated by community leads (20 min)
  • Participants come together to share what they found most difficult and most useful with building consensus in organizational development (15 min)
Presenter roles
  • Rosie Stephenson-Goodknight, presents explanation of key factors in consensus building necessary for strategy development, and the 5 Whys tool.
  • Community presenters facilitate small, round-table groups using the key factors (awareness, collaboration, commitment) in addressing specific struggles faced by the User Group:
  • Community presenter 1, facilitates a small group focused on: who will be the UG's representative in Berlin for the Wikimedia Conference (e.g. people).
  • Community presenter 2, facilitates a small group focused on: where will the UG hold its first conference (e.g. logistics).
  • Community presenter 3, facilitates a small group focused on: budget (e.g. not enough money for everything that the stakeholders want to do).

Facilitation Skills Workshop[edit]


Facilitation is a set of practices and a role that concerns itself with assisting (usually goal-oriented) conversations run smoothly and productively. It is distinct from leading or controlling the conversation. Facilitation relies on fairly well-understood principles in human psychology and sociology, and when done well, can transform dysfunctional conversations or situations into healthy and constructive ones. In this workshop, I will present the importance of good facilitation, and teach some basic facilitation techniques. The participants will get to practice the techniques in small groups.

Slides from a workshop (intended to last three hours) teaching an Introduction to Facilitation of group conversations
Amount of time required

2 hours

Specific learning objectives
  • Participants learn the importance of facilitation.
  • Participants learn specific facilitation techniques.
  • Participants practice facilitation, as facilitators, observers, and role-playing personae.
  1. Introduce the concept of facilitation (10 min)
  2. Present some facilitation techniques (20 min)
  3. Practice facilitation in groups and share back (10 minutes)
  4. Present some facilitation techniques (20 min)
  5. Practice facilitation in groups and share back (10 minutes)
  6. Present some facilitation techniques (15 min)
  7. Practice facilitation in groups and share back (10 minutes)
  8. Go-around for feedback (5 minutes)
Presenter roles
  • Asaf Bartov, presenter and facilitator of group exercises


  • I like the rhythm of the workshop, short slide, then exercise, short slide, then practice. If the slide are available, then I really want to bring the workshop into community of Taiwan.--Liang(WMTW) (talk) 12:42, 29 March 2017 (UTC)[reply]
  • I think it would be very helpful to have more time to develop exercises with real conflicts of Wikipedia world.--PatriHorrillo (talk) 13:00, 29 March 2017 (UTC)[reply]
  • This session was a highlight of the conference: We all want to create positive change to enhance our movements impact. Knowing your stuff is only one part to achieve this. Dialogue and a lot of open conversations are needed just as well. This is particularly true as Wikimedia is a very consensus-driven movement. I love to see that we are now building capacity for the roles of teachers, facilitators, leaders, and changemakers in this movement. Thank you Katy, Jaime, Edward, Asaf, Daria, Claudia, Christof, and the whole pre-conference team for working so hard on this! @Asaf: Thank you for this brilliant interactive session on facilitation, I really enjoyed it! --Manuel (WMDE) (talk) 08:10, 5 April 2017 (UTC)[reply]

Evaluation Data Use Workshop[edit]


Evaluation data use is an important part of closing the evaluation and learning loop. However, applying the lessons learned from the evaluation data you have collected to improve the design of your programs year-over-year may not always be obvious. In this session, experienced Wikimedia program evaluators will share a key lesson they have learned and highlight the relevant tips and tools that can help you improve your evaluation practice.

Amount of time required

60 minutes (Note: This session will be followed by an in-depth evaluation tools rotation as described below)

Specific learning objectives
  • Participants learn three key lessons learned and corresponding tips and tools for Wikimedia program evaluation
  • Participants get to engage in question and answer session about some of their interests in applying evaluation strategies, any challenges, and remedies.
  1. Introduce the framing and highlights from the Learning Days options (5 min)
  2. Rotation of 10-minute presentations from each of the presenters w/ 5 min Q&A each (45 min)
  3. Wrap-up and identification of remaining questions and take-aways (10 min)
Presenter roles
Evolutionary Reporting and Proposal Writing
  • Jaime Anstee, presents framing and highlights some tools to seek out in the tools rotations and workshops.
  • Daria Cybulska, shares a key lesson learned and highlights relevant tips and tools
  • Claudia Garad, shares a key lesson learned and highlights relevant tips and tools

In-depth Tools Rotation[edit]


Data tools are a critical piece of the evaluation puzzle however, in the Wikimedia world you may not always know what metrics you might be able to collect or how to go about collecting them. In this session, experienced Wikimedia program evaluators will share overviews and learning support for participants to learn about one or two tools that they choose. Amount of time required: 45 minutes

Specific learning objectives
  • Participants learn one or two key tools for their evaluation data collection and/or use
  • Participants get to engage in question and answer session with someone experienced with using the tool who can support their applied learning as they work to try out the tools.
  1. Orient participants to the advanced evaluation tools session choices and formats (2 min)
  2. Participants may choose to attend up to two tool tables which offer 2 x 18 minute rotations, or one table which offer a 40-minute rotation option to attend for both rotations.
  3. Time-keeper will announce 2-minutes remaining and call time for transfer at mid-point and end of session time

Presenters & Tool Topics[edit]

Edward Galvez, Surveys (1 x 40 minute session)

Surveys can be a great way to get a feedback from a lot of people. But choosing what questions to ask and how to ask them can end up being a confusing maze. This session will help you think about surveys in a different way that can help you focus on what questions are most important.

Specific learning objectives
  • Participants will learn when a survey is the right choice to solve a problem
  • Participants will gain a deeper understanding of how to think about a survey and its goals
  • Participants will learn how to choose questions related to the goals they have set.
Amanda Bittaker, Quarry (2 x 18-minute sessions) handout on Commons
Specific learning objectives
  • Participants are aware Quarry exists and understand what it is useful for.
  • Participants leave with a list of useful queries for their projects, know where to find more, and can adapt queries to fit their questions.

Introduce Quarry: what it is and what it’s good for (5 min) Participants break out into small groups facilitated by a Quarry Hacker (someone who knows SQL and Quarry) to find queries that are useful to them and learn how to adapt the queries to their purposes.

Presenter roles
  • Amanda Bittaker, presents
  • Quarry hacker 1, facilitates a small group
  • Quarry hacker 2, facilitates a small group
Alex Stinson, GLAM Tools (2 x 18-minute sessions)

5 minute introduction to the main GLAM-Wiki Batch upload tools available for processing and engaging with GLAMs on the integration of digital collections with Commons.

From there, the rest of the time will be spent examining the documentation and resources for using the tools and other parts of the content upload workflow.

Learning objectives
  • Deeper understanding of the workflow required to work with batch uploads from partners
  • Awareness of how to choose the right tools for working with these collections
Daria Cybulska (WMUK), Long term view on projects - impact evaluation and using the results, (2 x 18-minute sessions OR 1 x 40 minute session)

Demonstration session of evaluation strategy from overview session on key tips for longer term evaluation

Specific learning objectives
  • Evaluation cycle, using evaluation in planning
  • Structuring a long term evaluation project
Christof Pins & Manuel Merz (WMDE), Qualitative Interviews, (2 x 18-minute sessions)

To make good decisions in a complex world you need qualitative insights in addition to quantitative data. Qualitative interviews are one of the most popular ways to acquire qualitative insights. This session will give you a head-start when you plan your own qualitative interviews, allow for asking your questions and highlight potential challenges.

Specific learning objectives
Presentation used at in-depth tools rotation, giving a first head-start into qualitative interviews as an insight tool for Wikimedia programs
Presentation used at in-depth tools rotation, giving a first head-start into qualitative interviews as an insight tool for Wikimedia programs
  • What type of qualitative interviews do I use for which objective?
  • What are the main steps in setting up qualitative interviews?
  • How do I document my qualitative interviews? How do I analyze and present the data from my interviews?
  • What are common challenges when planning/ conducting qualitative interviews?

Learning materials used:

Claudia Garád, Storytelling (2 x 18-minute sessions)
Storytelling: tricks of the trade

Storytelling is an important tool to add context to our metrics for reports and proposals. While storytelling is a skill that few people naturally possess, many can learn ways to better incorporate it practices to better share learning across the movement. This session presents some useful tricks of the trade.

Specific learning objectives
  • How can storytelling contribute to make others understand the value of your work
  • How storytelling makes writing and reading reports and proposals more fun

Anti-Harassment Tools: What to build?[edit]


Improved tools to help with problematic users and harassment in general have been common requests since the early days of our projects. We now have resources available to look at the problem, and actually start making improvements. The first things that needs to be discussed, however, is where the improvements are needed, which tools should be made, and what the priority of work should be. Join us to discuss your ideas and help to workshop new areas for improvement.

Amount of time

45 minutes

Specific learning objectives
  • Participants learn about existing tools and processes to enforce behavioural policies
  • Participants discuss details of possible approaches, and help prioritise the different areas needing work
  • 10 minutes - Introduction to developing plans around tools (5 mins), and the history of their use on Wikimedia projects (5 mins)
  • 20 minutes - Small Group brainstorming
  • Divide participants up based on categories:
  • Better reporting systems
  • Better blocking tools
  • Better harassment research tools
  • New ideas for tool-based improvements not listed above
  • 15 minutes - Report back/discussion
Presenter roles
  • Patrick Earley - introduces the Community Tech initiative
  • James Alexander - gives background on existing tools and their challenges
  • Community presenter 2, facilitates a small group
  • Community presenter 3, facilitates a small group

Developing Partnerships for Programs[edit]


Partnerships are where we work with ally organizations to develop content on Wikimedia projects or to support our volunteer community, are a vital part of running our programs. Historically these partnerships have focused on different types of institutions, with different types of motivations and needs. The challenge with developing partnerships is understanding what the potential partner needs, and identifying how to fill those needs while still sticking true to the values and abilities of the Wikimedia Community.

Amount of time required

75 minutes

Specific learning objectives
  • Learn about and document the complications required for approaching different audiences with partnerships.
  • Hear from other Community members about how developing partnerships required learning from partners about the partners
  1. Introduce the topic, and how different kinds of communication and collaboration exist in the community. (5 minutes)
  2. Do some initial brainstorming about “what kinds of partnerships have you run”; Pick one that though it required learning new things about working with the partner, and describe how that experience challenged you to learn something new about collaboration with that partner. (10 minutes)
  3. Break out into groups of 2-3 people and do challenge sharing activity (20-25 mins).
  4. Explain:
  1. Who the partnership was with?
  1. How you had to prepare differently for working with your partner that working with other groups?
  2. What did you have to learn about that partner by working with them? How was working with them different than other partners?
  1. While explaining, the partnership, partners in the group will take notes and fill gaps from the stories into the documentation.
  1. Take five minutes to draft ideas to the question: How did you make mistakes or struggle with during the partnership? What did you learn from that experience?
  2. Remix the groups (2-3), and focus on a different set of questions: (20-25 minutes)
  1. Explain:
  1. Who the partnership was with?
  2. How did the partnership change how you respond to community needs?
  3. How do you report the impact of that work? Who have you shared what you learned from that relationship with?
  1. Again listeners take notes about what you learn from the person talking -- make sure that is stored into the documentation.
  1. Wrap up -- What did you learn? What was surprising or interesting? (10 minutes)
Presenter roles

Alex Stinson -- facilitator

Working better together: Wikimedia Affiliates[edit]


Collaboration is the heart and soul of the movement. From the smallest act of making an anonymous edit to holding international conferences. One of the benefits of being a Wikimedia Affiliate is being connected to networks of organizations doing various different activities related to the Wikimedia movements. We often share problems and create solutions. The goal of this session will be to find ways that we can work better together as affiliates and affiliate leaders, getting deep into the details (our daily work) to bigger projects (partnering for collective impact). Amount of time required: 75 minutes

Specific learning objectives

Participants learn from each other about practices & resources for collaborating Participants identify gaps and needs related to affiliate collaboration that they can start addressing.

  1. Introduce the topic (10 minutes)
  2. Participants break into small groups (
  3. Silent brainstorm - what do you do now?
  4. Activities need to be placed on a scale:
  5. Org-to-org activities to network activities AND
  6. "Intensity" - low (e.g. reports) to high (e.g. conference planning)
  7. Discussion
  8. What works well; what doesn't?
  9. Fixing a challenge
  10. Brainstorm solutions to fixing at least one challenge.
  11. Make commitments
Presenter roles
  • Edward Galvez, presents topic
  • Co-presenter

Slide Karaoke[edit]


Slide Karaoke helps us practice our presentation skills and collaboration in a low-stress social environment. Willing participants pair up and choose a slide deck, based on the cover slide, of a presentation they have never seen before. Presenters then have 5 minutes to present that slide deck to the room. Each presentation is wiki related in some way and has 7 slides.

  • The presenters cannot see the slides before presenting.
  • The presenters present each slide without skipping slides or going back.
  • The presenters have 5 minutes in which to present all the slides.
Amount of time required

45 minutes

Specific learning objectives
  • Participants will practice presentation skills and reinforce skills learned in presentation workshop
  • Participants will practice spontaneous collaboration with other Wikimedians, and hopefully meet some new people.
  • Participants and spectators will have fun :)
  1. Ask for interested participants to choose a deck. (Those who volunteer first get to choose first.)
  2. Let them present!

Amanda and Maria organizing, will probably seed some interested people to volunteer first to get the presentations started.