The OTRS team always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.
The OTRS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the OTRS team. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the OTRS team. It therefore takes some time before you receive a response regarding your application.
If you are interested in volunteering, please read OTRS/Recruiting for information about what the job entails. Feel free to join #wikimedia-otrs to ask any questions that you might have with regard to Wikimedia OTRS. Before applying, please ensure that you are:
Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.
If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.
If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllists.wikimedia.org for the team to assess your application.
|Please and also send an e-mail to volunteers-otrswikimedia.org linking to your application on this page and giving your age. Please do so each time you apply.|
- User links:
- Babel/Languages you can reply in: pl, en
- Your most active user talk page(s): Polish Wikipedia, Wikidata
- Queues you would like access to: all in Polish
- Email sent? Yes.
I'd like to help out on OTRS because ... I'd been a volunteer for a couple of months many years ago and now @Polimerek: is spreading the word that he is in fact the only active volunteer for Polish queues. I think I am know a much more mature Wikimedian (both in age an experience) than during my previous stint at OTRS, having now served for 12 years as plWiki admin and 2 years as Wikimedia Polska Board Member. So if help is needed, here I come to help. Powerek38 (talk) 17:45, 5 December 2019 (UTC)