Movement Strategy/Recommendations/Iteration 3/Narrative of Change/ja

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変革を語る
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フリーな知識の生態系に欠かせない支援システムになるという戦略の方向性を実現するには、ウィキメディア運動の繁栄と成長に求められる人材と資源を必要とします。運動の安定性「確保することこそ、その他のあらゆる戦略の勧告を実現に導きます。

運動の成長には、文化の変革と変容が必要です。運動が人を重視することを認識し、現在の参加者のニーズと課題に対処し、同時に将来のコミュニティのニーズを認めて変更する必要があります。新興および将来生まれるコミュニティが歓迎されたと感じるように、運動は誰も取りこぼさないことと、公平さを原則として受け入れ、障壁とユーザー体験の向上に積極的に取り組みます。この文化の変革において、すべての貢献者の安全と安心の保証も、その重要な側面になります。

文化の変革を実現するには、まずオフラインのコミュニティで現状の権限構造の再配置公開した状態で行い、運動が総体として参加者が相互に説明責任を認め合うことから始めなければなりません。互いに補い合うことと各人の自己統治に基づいて、もっと指導権を分散させ、決定事項の影響を受ける人々が意思決定の過程に参加できるようにすること (とくに統治と資源に関して) により、運動全体の権限の再配分を実現します。再配分には技能開発ならびに能力開発に相当量の投資が求められ - その見返りとして、資源配分の方法と効率的な使用などに新規の従来と異なる思考回路が必要になります。より公平な意思決定には運動全体にわたり、より慎重な内部知識の管理調整および提携して協働することに、さらに注目する必要もあります。

新興のコミュニティの参加を得て運動は人間の知識の表現を拡大するのに役立つ、これまでにない視点を取り入れ、歓迎し、援用することができます。新しいコミュニティに加えて、既存のコミュニティの文化特性をもっとよく理解することから、コンテンツの多様性を増し、知識をとらえる新しいフォーマットが手に入るなら、それらコンテンツの理解と、さまざまなコンテンツ制作やプロジェクトに統合するために役立てることができます。質の高いコンテンツの制作は、これまでも私たちの注目点であり、それは今後も変わりません。これこそコンテンツの影響力をもっと戦略的に把握し、その集め方、表現方法、使われ方を発明する好機ではないでしょうか。

最後になりましたが、私たちが思い描く運動とは自己認識型で動的、適応性を備えるものでなければなりません。それが実現してこそ、適切なスケーラビリティにおいて、継続可能な成長と自由な知識の生態系に必須のインフラストラクチャを目指す、私たちのグローバルな影響が実現するのです。

持続可能性と柔軟性を促す

We need to be sustainable in terms of human and financial resources. Only with committed volunteers, staff members, and projects which are easily recognized and trusted to attract users and donors, will we be able to bring about the changes we aspire to make.

For this, we must support people: a dynamic and often changing volunteer base able to bring new ideas, leaders, and methods for inclusion, and staff that provides the support systems and aid communities in building long-term partnerships to allow our outreach to expand. We must empower and support local groups and all stakeholders to tap into existing and new ways of acquiring funds and other resources and become more self-sufficient.

文化の変革を起こし誰も取りこぼさない

We need to make cultural change founded in Movement-wide standards for an inclusive, welcoming, safe, and collaborative environment that enables sustainability and future growth through extensive consultation with the involved communities.

Based on that consultation, we must create reporting processes and enforcement mechanisms for those standards, which respect community autonomy as much as possible but include safeguards for when a community consistently fails to apply the standards. These mechanisms need to be evaluated to test their effectiveness in bringing equitable opportunities for participation and diversity.

ユーザーの経験を向上

Main article: Improve User Experience

We need to continually improve the design of our platforms to enable everyone—whatever their gender, culture, technological background, or physical and mental abilities—to enjoy a fluid, effective, and positive experience during both the consultation and contribution to knowledge throughout the Wikimedia ecosystem.

The strategic direction also states that “anyone who shares our vision should able to join us,” so we must strive towards a reality where people are not held back in any way by related barriers or unaddressed needs by our technology and people. We must encourage communities to work towards shaping the projects to match the needs of those who are using them as knowledge consumers, along with those who are not yet participating as contributors.

安全とセキュリティを確保

私たちは貢献者の皆さんに対し、個人情報あるいは帰属の安全を危険にさらすことなく活動を続けるため、適格な条件とリソースを用意する必要があります。どこかひとつのコミュニティで、フリーな知識の貢献者の安全を左右する状況があるなら、それは運動全体に影響する最重要課題として取り扱われます。

利害関係者すべての保護について、さまざまな環境に即応する文脈の評価を基盤とする、方針と手続きを確保しなければなりません。参加者が脅かされる状況を予防し対応できるよう、充分な安全策を確約することが肝要です。必要な資源はすべての利害関係者に開放し、それぞれのコンテクストで自らを守るため、必要なインフラストラクチャを活用できるようにしなければなりません。

意思決定に公平さを確保

We need to ensure equity in decision-making at all levels. The Movement is composed of communities and individuals from all over the world. This diversity and richness of perspectives is essential in moving towards knowledge equity, which can only be achieved by “focusing our efforts on the knowledge and communities that have been left out by structures of power and privilege.”

We have made a commitment to “welcome people from every background to build strong and diverse communities.” Hence, we consider that empowering these people in current and future communities is essential on our path towards the future and the well-being of our Movement. This empowerment includes sharing responsibilities and ensuring equitable opportunities for participation in decision-making. Inclusive growth and diversification requires a cultural change founded on more equitable processes and representative structures.

To realize these goals, we must create new structures to enable the distribution of power and resources and to represent all the stakeholders and legitimize decisions that affect them. The new structures are being proposed after assessing the functions and impact of the existing structures. These structures need not begin in full force during the implementation of the Movement Strategy and can be rolled out in a gradual and emergent manner with consultation and after more involved discussions with the stakeholders.

This recommendation is structured in subsections, which are founded on the premise of contextualized consultation in an equitable process with broad and diverse stakeholder participation guiding all decision-making and allocation actions:

主導権を分散させて開発し育成する

We must recognize and invest in current and future leadership development to ensure the Movement’s growth in an equitable and sustainable way across all communities. We envision a Movement built by qualified, well-trained, socially- and technically-skilled individuals from different backgrounds that reflect the diversity of the global communities.

To achieve this goal, we must train, support, and retain Movement leaders who reflect their local communities. Then, we need to actively recruit, encourage, and develop new leaders to ensure diversity and distribution of power in leadership positions. We also need to encourage each community to plan and allocate resources, tools, and information for fostering and developing leadership both at the local and global levels.

技能開発に投資

We need to invest in skills development empowering all of our communities to grow equitably, thrive, and continuously adapt to upcoming challenges. To equitably develop around the world, we must reinforce capacities for more offline-focused activities, such as advocacy, partnership-building, fundraising, leadership, and project management.

We must invest in both individuals and partner organizations to develop the indispensable technical skills needed to contribute, as well as people-centered skills, such as communication, conflict resolution, and intercultural dialogue, to enable the cultural change we envision. This requires various methods, among them, a platform that is equitable, transparent, and contextualized, relying on distributed knowledge and expertise.

内部情報の管理

We must make the internal knowledge of the Movement easy to capture, discover, adapt, and consume by all stakeholders to facilitate both individual skill development and growth in an equitable way across all communities.

All the internal knowledge produced in the Movement belongs to it, and we must ensure its findability and usability by any participant. We must establish a knowledge base for internal knowledge, dedicated staff for content curation (including discoverability and quality assurance) and user support, supplemented with a service/database of peers for matchmaking.

利害関係者同士の調整

We must enable coordination among all the various stakeholders to ensure our alignment and to achieve our goals. Coordination is the essential backbone functioning for the Movement we envision.

We must develop a practice of cooperation and collaboration among the different stakeholders to advance towards more equitable decision-making. Coordination must be facilitated by Movement structures, as well as technological solutions and platforms that take into account the different participants’ needs in context and the internal knowledge of the Movement.

訴求する主題を優先

We must consider our great responsibility. As a Movement, we need to conceptualize our content not just in terms of quantity, but also in terms of which kinds may have more useful impact globally.

For this, we must track and understand how we impact knowledge consumers’ lives, prioritize initiatives and areas of content so as to maximize that impact, and build the capability to protect it when necessary. This shift requires a transformation of our culture and practices in the way we evaluate the content and the creation of supporting tools.

フリーな知識における発明

We need to expand the range of our free knowledge projects constantly. We have no way of knowing if textual, encyclopedic content will continue to be valued and fulfill the needs of knowledge consumers, just as we do not always include the knowledge of some marginalized communities.

By innovating in different content formats and technologies, that are and will be used in the future, along with experimenting with policies for knowledge inclusion, we can create new projects and adapt current ones to encompass content we do not cover yet to stay relevant on the Internet and aim at knowledge equity.

評価し反復し、取り入れる

We need to continually evaluate our progress toward our internal and external goals to be able to dynamically iterate, adapt, and upgrade our socio-technical processes and structures. This will allow us to remain flexible in dynamic contexts and to ensure our programs and actions are well-directed and efficient.

We must evaluate all the areas, including content coverage, community and governance diversity and inclusivity, skills development, partnership impact, technology efficiency, and platforms’ usability and accessibility. Results must be widely and clearly communicated across the Movement to increase self-awareness and accountability among all stakeholders, allowing us to adapt our strategies accordingly.

インフラストラクチャーの拡張性を計画

We need to constantly and consistently evaluate, plan and upscale our infrastructure so that all the Movement stakeholders are able to participate. Our infrastructure encompasses the technological platforms and processes for areas such as advocacy, capacity building, or partnerships.

We must create a fluid ecosystem so that our infrastructure serves our needs as we grow. In this sense, to bring about significant change, planning infrastructure scalability requires consideration of risk management and assessment, ensuring inclusive decision-making spaces and enabling coordination, establishing protocols and roles and responsibilities, and investing sufficient resources in implementation.