文化の変革を実現するには、まずオフラインのコミュニティで現状の権限構造の再配置を公開した状態で行い、運動が総体として参加者が相互に説明責任を認め合うことから始めなければなりません。互いに補い合うことと各人の自己統治に基づいて、もっと指導権を分散させ、決定事項の影響を受ける人々が意思決定の過程に参加できるようにすること (とくに統治と資源に関して) により、運動全体の権限の再配分を実現します。再配分には技能開発ならびに能力開発に相当量の投資が求められ - その見返りとして、資源配分の方法と効率的な使用などに新規の従来と異なる思考回路が必要になります。より公平な意思決定には運動全体にわたり、より慎重な内部知識の管理、調整および提携して協働することに、さらに注目する必要もあります。
We need to be sustainable in terms of human and financial resources. Only with committed volunteers, staff members, and projects which are easily recognized and trusted to attract users and donors, will we be able to bring about the changes we aspire to make.
For this, we must support people: a dynamic and often changing volunteer base able to bring new ideas, leaders, and methods for inclusion, and staff that provides the support systems and aid communities in building long-term partnerships to allow our outreach to expand. We must empower and support local groups and all stakeholders to tap into existing and new ways of acquiring funds and other resources and become more self-sufficient.
We need to make cultural change founded in Movement-wide standards for an inclusive, welcoming, safe, and collaborative environment that enables sustainability and future growth through extensive consultation with the involved communities.
Based on that consultation, we must create reporting processes and enforcement mechanisms for those standards, which respect community autonomy as much as possible but include safeguards for when a community consistently fails to apply the standards. These mechanisms need to be evaluated to test their effectiveness in bringing equitable opportunities for participation and diversity.
We need to continually improve the design of our platforms to enable everyone—whatever their gender, culture, technological background, or physical and mental abilities—to enjoy a fluid, effective, and positive experience during both the consultation and contribution to knowledge throughout the Wikimedia ecosystem.
The strategic direction also states that “anyone who shares our vision should able to join us,” so we must strive towards a reality where people are not held back in any way by related barriers or unaddressed needs by our technology and people. We must encourage communities to work towards shaping the projects to match the needs of those who are using them as knowledge consumers, along with those who are not yet participating as contributors.
We need to ensure equity in decision-making at all levels. The Movement is composed of communities and individuals from all over the world. This diversity and richness of perspectives is essential in moving towards knowledge equity, which can only be achieved by “focusing our efforts on the knowledge and communities that have been left out by structures of power and privilege.”
We have made a commitment to “welcome people from every background to build strong and diverse communities.” Hence, we consider that empowering these people in current and future communities is essential on our path towards the future and the well-being of our Movement. This empowerment includes sharing responsibilities and ensuring equitable opportunities for participation in decision-making. Inclusive growth and diversification requires a cultural change founded on more equitable processes and representative structures.
To realize these goals, we must create new structures to enable the distribution of power and resources and to represent all the stakeholders and legitimize decisions that affect them. The new structures are being proposed after assessing the functions and impact of the existing structures. These structures need not begin in full force during the implementation of the Movement Strategy and can be rolled out in a gradual and emergent manner with consultation and after more involved discussions with the stakeholders.
This recommendation is structured in subsections, which are founded on the premise of contextualized consultation in an equitable process with broad and diverse stakeholder participation guiding all decision-making and allocation actions:
We must recognize and invest in current and future leadership development to ensure the Movement’s growth in an equitable and sustainable way across all communities. We envision a Movement built by qualified, well-trained, socially- and technically-skilled individuals from different backgrounds that reflect the diversity of the global communities.
To achieve this goal, we must train, support, and retain Movement leaders who reflect their local communities. Then, we need to actively recruit, encourage, and develop new leaders to ensure diversity and distribution of power in leadership positions. We also need to encourage each community to plan and allocate resources, tools, and information for fostering and developing leadership both at the local and global levels.
We need to invest in skills development empowering all of our communities to grow equitably, thrive, and continuously adapt to upcoming challenges. To equitably develop around the world, we must reinforce capacities for more offline-focused activities, such as advocacy, partnership-building, fundraising, leadership, and project management.
We must invest in both individuals and partner organizations to develop the indispensable technical skills needed to contribute, as well as people-centered skills, such as communication, conflict resolution, and intercultural dialogue, to enable the cultural change we envision. This requires various methods, among them, a platform that is equitable, transparent, and contextualized, relying on distributed knowledge and expertise.
We must make the internal knowledge of the Movement easy to capture, discover, adapt, and consume by all stakeholders to facilitate both individual skill development and growth in an equitable way across all communities.
All the internal knowledge produced in the Movement belongs to it, and we must ensure its findability and usability by any participant. We must establish a knowledge base for internal knowledge, dedicated staff for content curation (including discoverability and quality assurance) and user support, supplemented with a service/database of peers for matchmaking.
We must enable coordination among all the various stakeholders to ensure our alignment and to achieve our goals. Coordination is the essential backbone functioning for the Movement we envision.
We must develop a practice of cooperation and collaboration among the different stakeholders to advance towards more equitable decision-making. Coordination must be facilitated by Movement structures, as well as technological solutions and platforms that take into account the different participants’ needs in context and the internal knowledge of the Movement.
We must consider our great responsibility. As a Movement, we need to conceptualize our content not just in terms of quantity, but also in terms of which kinds may have more useful impact globally.
For this, we must track and understand how we impact knowledge consumers’ lives, prioritize initiatives and areas of content so as to maximize that impact, and build the capability to protect it when necessary. This shift requires a transformation of our culture and practices in the way we evaluate the content and the creation of supporting tools.
We need to expand the range of our free knowledge projects constantly. We have no way of knowing if textual, encyclopedic content will continue to be valued and fulfill the needs of knowledge consumers, just as we do not always include the knowledge of some marginalized communities.
By innovating in different content formats and technologies, that are and will be used in the future, along with experimenting with policies for knowledge inclusion, we can create new projects and adapt current ones to encompass content we do not cover yet to stay relevant on the Internet and aim at knowledge equity.
We need to continually evaluate our progress toward our internal and external goals to be able to dynamically iterate, adapt, and upgrade our socio-technical processes and structures. This will allow us to remain flexible in dynamic contexts and to ensure our programs and actions are well-directed and efficient.
We must evaluate all the areas, including content coverage, community and governance diversity and inclusivity, skills development, partnership impact, technology efficiency, and platforms’ usability and accessibility. Results must be widely and clearly communicated across the Movement to increase self-awareness and accountability among all stakeholders, allowing us to adapt our strategies accordingly.
We need to constantly and consistently evaluate, plan and upscale our infrastructure so that all the Movement stakeholders are able to participate. Our infrastructure encompasses the technological platforms and processes for areas such as advocacy, capacity building, or partnerships.
We must create a fluid ecosystem so that our infrastructure serves our needs
as we grow. In this sense, to bring about significant change, planning infrastructure scalability requires consideration of risk management and assessment, ensuring inclusive decision-making spaces
and enabling coordination
, establishing protocols and roles and responsibilities, and investing sufficient resources in implementation.