Strategy/Wikimedia movement/2018-20/Team

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We are currently building the team for the next phase of the strategy process to shape the overall process in a way that supports participation and engagement of the diverse constituents and stakeholders of our movement. As in the last phase we have agreed upon the Strategic Direction for our movement, it is now time to consider opportunities and obstacles related to making progress towards that direction and discuss some of the most challenging questions for our movement. As a result we are looking mostly for people from within our movement with a good understanding of the Wikimedia landscape and prior strategic and meta-level discussions to shape the upcoming discourse to be meaningful and relevant for the whole movement.

We are looking for an Information & Knowledge Manager as well as a Project Manager to join the core team. Please find the job descriptions and the link to the application page below.

Strategy core team[edit]

Strategy Process Lead[edit]

Nicole Ebber from Wikimedia Deutschland will hold the role of the Process Lead for this next phase.
Nicole Ebber (Jan Apel, CC BY-SA 4.0)
As the Process Lead Nicole will be leading and advising the core team of the movement strategy process. She will create the general concept and lead the process design and will work closely with the WMF Executive Director as well as movement stakeholders. Together with Katherine Maher, Nicole will also be the ambassador of this phase of the strategic discussions within the movement and beyond.

Nicole will ensure an effective yet inclusive change process to determine how the movement moves in its new strategic direction. Her team will coordinate and facilitate a process under collective ownership, so each step will be created with, and enriched by, individuals and groups from across and beyond the movement. The main questions the process is trying to answer represent four different levels of movement work:

  • At every level (conceptual): How do we evolve in a healthy and consistent way? What do we need to change or adapt as we move toward the essential infrastructure for free knowledge? A constant and stable change process, inclusive, culturally sensitive and true to our values.
  • Across the movement (structural): What are the critical questions we, as a movement, need to resolve around roles, resources and responsibilities, in order to be successful? Leading to recommendations, agreement and a process for implementation.
  • In movement organizations (programmatic): How do we contextualize and apply the direction? What sort of programs and efforts should we undertake? What are our first priorities? Including support, coordination and innovation across the movement.
  • For projects and individuals (tactical): What are the priorities for individual Wikimedia projects, or within projects? What do contributors need and care about? Product and program support by the key organizations’ departments.
Nicole's focus will be at the conceptual and structural level and on identifying and prioritizing the key themes and questions with the movement. She will lead the team who designs the process and assembles the working groups for each defined key theme. These working groups will develop recommendations on how to agree and implement the answers. The answers will then also inform the programmatic and tactical level work that is being executed by different stakeholders and departments.

Nicole will ensure that the whole strategy process, its structure and discussions comply with the core values of Wikimedia and are inclusive and clear. It is also expected from the Process Lead to have an overarching view and capacity to connect the dots within the process and its content, as well as to oversee the coherence and dynamics between all stakeholders and processes.

Nicole's responsibilities are:

  • Build, lead and advise the core strategy team
  • Create the general concept of the process and lead the design of the change process to determine how the movement moves in its new strategic direction
  • Supervise the steps for the conceptual and structural level of the process, incl.  
    • Identify and prioritize the key themes and questions with the movement
    • Assembly of working groups, development of recommendations for the movement
    • Agreement about and implementation of recommendations
  • Connect the dots between all process stakeholders and information related to strategic discussions, incl. informing the programmatic and tactical levels of the process, done by other stakeholders and departments
  • Oversee the coherence and dynamics between stakeholders and processes
  • Ensure that the process is designed in spirit of collective ownership and that individuals and groups from across the movement and beyond are enabled and empowered to contribute to the process
  • Oversee strategy process related sessions and discussions on the conferences as well as online discussions and consultations around the process
  • Ensure that the whole strategy process, its structure and discussions comply with the core values of Wikimedia and are inclusive and clear.
  • Work in close coordination and report to the Executive Director of the Wikimedia Foundation
  • Together with the WMF Executive Director, be the ambassador and owner of this phase of Wikimedia movement strategic discussions within the movement and beyond.  
  • Ensure liaison and connection with information and challenges from Phase I


Strategy Process Architect[edit]

Kaarel Vaidla, former Executive Director of Wikimedia Eesti will be responsible for framing, designing and maintaining the process in consultation with the international Wikimedia community.
Kaarel at the Wikimedia Conference 2018 (Jason Krüger, CC BY-SA 4.0)
Kaarel has been involved with our movement in various ways over the years, and has proven his strategic abilities through his contributions to Phase 1 in various volunteer roles. As Strategy Process Architect, Kaarel will frame, design and maintain Phases II and III of the Wikimedia movement strategy process in consultation with the international Wikimedia community.

Kaarel will be responsible for designing a process for the Wikimedia movement to contextualize its strategic direction and initiate the change process. He will ensure that the process of Phase II and III is coherent with Wikimedia values and common practices. He has an excellent understanding of diverse stakeholders and general functioning of the Wikimedia movement, as well as prior strategic meta-level discussions within the movement. In collaboration with the Project Lead, these skills allows him to ensure that essential issues and opportunities for the movement will be addressed in the framework of Phase II and Phase III discussions.

The role will be complemented by a Process Support Lead with external expertise and prior experience with strategy processes and transformation outside of the Wikimedia movement. This combination will ensure a broad perspective during design process, and strong thought partnership across these two positions.

Kaarel will:
  • Design the process to define, agree upon and address key themes and questions that need to be solved for the movement to successfully move towards the strategic direction
  • Support development of a theory of change for the movement
  • Define meaningful deliverables and outputs from each step in the process
  • With the Process Lead, external Process Support Lead and Information Manager, define how input should be sought, decide on method and formats, and define how input should be organized and synthesized.
  • Support the Information Manager in synthesizing all the input that is gathered throughout the process
  • In collaboration with the coach/facilitator, support program design of conferences to ensure that the essential themes and necessary questions are addressed and a “diversity of voices” is included
  • Ensure good reuse of materials from prior movement strategic conversations, especially those of Phase I in design and implementation of Phase II of the strategy process.
  • Be an agent of change, supporting the movement in thinking about transformations needed in the context of the strategic direction and key thematic areas of phase II, as well as designing action and development plans that will help advancing in that direction.
  • Be a thinking partner for the Information & Knowledge Manager in the sense-making processes
  • In each step of the process design ensure consultation with the international community and consideration of the values of the movement


Process Support Lead[edit]

Bhavesh Patel will be an external partner to the Process Lead and Process Architect. He will participate in process design and help us find experience from outside Wikimedia when needed.
Bhav at the Wikimedia Conference 2018 (Jason Krüger, CC BY-SA 4.0)
Bhav is a “conversational architect” who works with many different movement organizations around the globe. You may know Bhav from his outstanding facilitation at WMCON 2017, Wikimania Montreal, and WMCON 2018.

As Process Support Lead he brings in expertise in process design, transformation, adaptive approaches, and complex systems from outside of the Wikimedia movement to frame, design and maintain Phases II and III of the Wikimedia movement strategy process in consultation with the international Wikimedia community.

Bhav is responsible for designing a process for the Wikimedia movement to contextualize its strategic direction and initiate the change process. He will ensure that common practices and change process methodologies will inform the process, enriching the design and implementation with external perspective and experience. You are expected to have a good general understanding of  process architecture and discussion facilitation, including practical knowledge about various formats of input collection and stakeholder engagement, as well as structuring of diverse process outputs.

The role will be complemented by the Process Architect with expertise regarding Wikimedia movement and prior experience with strategic discussions within the movement. This combination will ensure a broad perspective during design process, and strong thought partnership across these two positions.

Bhav will:

Support the design and delivery of Phase II and III of the Wikimedia movement strategy process:

  • Design the process to define, agree upon and address key themes and questions that need to be solved for the movement to successfully move towards the strategic direction
  • Design the sense-making processes needed for decision-making
  • Stay focused on the processes related to the content, not the content itself
  • Support development of a theory of change for the movement
  • Define deliverables and outputs from each step of the process
  • With the Process Lead and Movement Process Architect, define how input should be sought, decide on method and formats, and define how input should be organized and synthesized
  • In collaboration with the coach/facilitator, as well as the Movement Process Architect and Process Lead, support program design of conferences to ensure that the essential themes and necessary questions are addressed and a “diversity of voices” is included
  • In each step of the process design, ensure an awareness of the complexities of the movement and the dynamics of diversity, equity, inclusion, power, politics, and privilege; ensuring  consultation with the international community
  • Bring in relevant experience from outside Wikimedia when needed, including experience of other movements, individuals working at a global level with complex networks, specific methods, processes, framework, theories that are relevant


Project Manager[edit]

- Open


Information and Knowledge Manager[edit]

- Open


Thought and Process Facilitator[edit]

Anna Lena Schiller will support the Process Lead in shaping a high-performing team and be responsible for designing and supporting facilitation at meetings and events throughout the strategy process.
Anna Lena at the Wikimedia Conference 2017
Some of you may know Anna Lena as one of the wonderful facilitators of WMCON between 2011 and 2018.

Anna Lena will be responsible for ensuring the team can unfold its full potential when moving forward in the strategy process. She will help the team become aware of each member's strengths and assets and support the process lead in shaping a high-performing team.

She will provide support for the core team in designing the strategy process, understanding its key components and outcomes. You will also be responsible for designing and supporting facilitation at meetings and events throughout the strategy process, both for the core team, the working groups as well as other audience groups.

Anna Lena will:
  • Provide support for the core team in designing and moving forward the strategy process
  • Design and facilitate core team discussions (in-person and online)
  • Onboarding and team performance/dynamics support; ensure that the team can unfold its full potential
  • Connect overall project goals and align them with each member’s goals and expectations
  • Clarify roles and responsibilities, evaluate performance, balance personal and team goals
  • Create a team culture that’s built upon co-creation, transparency and collaboration
  • Design and support facilitation at in-person meetings and events throughout the strategy process
  • Organize information flows and decision-making structure within the core team.
  • Identify blockers and other issues throughout the process and design and application of remediation strategies


Project Assistant[edit]

Anne Kierkegaard from Wikimedia Deutschland will assist the core team to manage the administrative side of the process.

Anne will assist the work flow of the team by taking care of administrative tasks around the strategy process and provide support for strategy related meetings, including conferences, core team meetings and working group meetings. The project assistant will also support the members of the core team in documenting the process and discussions.

Anne will:

In close coordination with the Project Manager, provide administrative, logistical and communicative support for the core strategy team, incl.

  • Assist the Project Manager in ensuring a fluent workflow for the team:
    • Assist in preparing meeting agendas, briefing notes and presentations, take minutes, and coordinate appointments for team meetings and team participation in movement events
    • Coordinate the team’s travel operations (e.g. coordinating hotel and flight bookings), and maintain the team calendar
    • Support the Project Manager in task and responsibilities management of the core team and good information flow between team members
  • Assist the Project Manager and Information Manager in the documentation of the strategy process and discussions
    • Support the written documentation from movement events, and other fora where discussions will take place
    • Support the drafting and/or editing of reports
    • Assist the Information Manager in sorting data and input
    • Assist communication about the strategy process within the Wikimedia movement (e.g. draft/edit blog posts, assist Project Manager and Information Manager in updating Meta-wiki pages, etc).
  • Generally support the team with research and analysis of relevant information as needed by team members.

Strategy core team vacancies[edit]

Project Manager[edit]

Summary[edit]

The Wikimedia Foundation is seeking a Project Manager for the Movement Strategy Process with experience in project management and evaluation who is comfortable with navigating high-volume information flows, multiple competing stakeholders, situational ambiguity and complexity. As the Project Manager you will be a member of the core team of the movement strategy process and will work closely with other members of the team, as well as movement stakeholders.

You will be responsible for coordinating and managing human and financial resources, coordinating activities within the strategy team, as well as strategy process related activities within the wider Wikimedia movement. You will be in charge of tracking progress against goals, deliverables and milestones, as well as managing timely status updates and reporting. You will be expected to ensure fluent work streams as well as managing the overall process budget.

This is an excellent opportunity to take a leading role in a global strategic process, including diverse collaborative local and regional communities, which in its complexity is challenging and demanding, but impactful and rewarding!

Please note: The role responsibilities may adapt over time, depending on the expertise and dynamics in the team as well as the changing conditions of the process.

Responsibilities[edit]

We’d like you to do these things
  • Coordinate and manage the core strategy team and ensure effective workflows as well as the core team’s ability to execute on priorities
  • Create clear and realistic timelines, track progress and help the team stick to the deadlines, always considering the dynamic and flexibility of the process
  • Break down big work packages and define action items for the team
  • Manage the budget, keep track of strategy process finances and report on spendings
  • Enforce information flows and decision-making structures within the core team
  • Identify blockers and other issues throughout the process and participate in design and application of remediation strategies, including inclusive retrospectives and clear documentation as necessary
  • With the Information Manager ensure that stakeholders are timely informed about the status of the strategy process, including regular reports
  • Support the creation of materials for milestone meetings and decision-making within the strategy process
  • Manage and lead the Project Assistant and ensure collaboration with the Thought and Process Facilitator as well as with the Information Manager

Requirements[edit]

We’d like you to have these skills
  • Minimum of 7 years professional experience in project management and evaluation; e.g. from larger processes, campaigns or events
  • Experience in managing personnel
  • Commitment to execution, operational excellence, and attention to detail
  • Comfort with navigating high-volume information flows, multiple stakeholders with diverse perspectives and backgrounds, situational ambiguity and complexity
  • Process management skills to manage a wide range of incoming requests and responsibilities
  • Have experience with setting up financial structures and controlling project finances
  • Be familiar or have experience with project management tools
  • Ability to excel in a fast-moving, global grassroots environment with diverse cultural and geographic contexts
  • Excellent communication, collaboration, and teamwork skills
  • Willingness to travel and work across time zones and on weekends
  • Ability to work with colleagues who do not have English as primary language
  • Comfort in English (written and spoken)
  • Ability to navigate in a highly transparent and collaborative working environment

Pluses[edit]

And it would be even more awesome if you have this
  • Experience in working with international organizations
  • Experience with working in non-profit sector
  • General understanding of the existing landscape of the Wikimedia movement
  • Experience with strategy, change or transformation processes

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Information & Knowledge Manager[edit]

Please note: In the course of the process, this role needs to possibly split among two people, because of high workload and the broad range of skills needed.

Summary[edit]

The Wikimedia Foundation is looking for an Information & Knowledge Manager with experience in managing the flow of large amounts of qualitative information. As the Information & Knowledge Manager you will be a member of the core team of the movement strategy process and will work closely with other members of the team, as well as movement stakeholders.

You will be responsible for ensuring the effective yet inclusive collection of diverse inputs from movement stakeholder discussions around key questions and themes of the Phase II. With the Process Lead and Process Architect, you will be synthesizing all the inputs gathered throughout the process. You will manage a steady information flow within the process, persistent clarity about the process itself and its goals, as well as effective communication of the status and results of the movement strategy process through movement wide communication.

One of the essential responsibilities of the Information & Knowledge Manager will be supporting, informing and consulting Working Groups in the overall strategy process. These groups will be discussing determined key themes and questions of Phase II and formulating recommendations for the movement regarding structural and cultural changes of the Wikimedia movement in the context of the Strategic Direction. You will work closely with Working Group Leads to ensure that the groups have information for meaningful discussions and ensure constant information flow between the Working Groups.

In the course of the process, this role might be complemented by another Information & Knowledge manager to ensure capacity of the strategy team to effectively manage and synthesize inputs from diverse and global stakeholders, as well as provide another perspective in organizing discussion results.

Please note: The role responsibilities may adapt over time, depending on the expertise and dynamics in the team as well as the changing conditions of the process.

Responsibilities[edit]

We’d like you to do these things
  • Develop an information & knowledge management strategy and system for the process, including maps of how information moves through the system and where decisions need to be made
  • Manage and share the knowledge and information throughout the process across the Core Team, the Working Groups and the larger movement
  • Ensure critical information and key decisions are identified, prioritized, presented, and addressed in a timely fashion
  • Manage inputs from the wider movement and ensure timely responses to feedback from communities
  • Coordinate the Working Groups in developing and delivering recommendations on key questions and themes of Phase II on time
  • Provide the Working Groups with the information, research, analysis and considerations needed for making informed decisions
  • Ensure good reuse of materials from prior movement strategic conversations and research, especially those of Phase I, by making the Core Team aware of what is available.
  • Setting up information and knowledge management systems
  • Synthesize all the input that is gathered throughout the process and manage sense-making and data analysis processes
  • Write reports from Phase II discussions, synthesized inputs and Working Group recommendations
  • In collaboration with the Foundation’s communications team, oversee and coordinate effective regular communication with movement stakeholders, including Wikimedia Foundation, affiliates, community members and partner organizations
  • Ensure clarity in all steps of the process, towards all stakeholders, and make sure everyone understands the implications it has for them

Requirements[edit]

We’d like you to have these skills
  • Experience in information or project management
  • Experience in management of qualitative research and data
  • Ability to distill and convey information in a compelling manner
  • General understanding of the existing landscape of Wikimedia movement
  • Ability to excel in a fast-moving, global grassroots environment with diverse cultural and geographic contexts
  • Excellent communication, collaboration, and teamwork skills
  • Willingness to travel and work across time zones and on weekends
  • Ability to work with colleagues who do not have English as primary language
  • Exceptional English skills (written and spoken)
  • Ability to navigate in a highly transparent and collaborative working environment

Pluses[edit]

And it would be even more awesome if you have this
  • More than 5 years professional experience
  • Past experience in organizational planning, development, and change management
  • Experience in working with international organizations
  • Experience with working in non-profit sector
  • Experience with strategy, change or transformation processes

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