Talk:WMDE Technical Wishes/Approach/Lessons learned from the Technical Wishes project

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This is wonderful. My favorite part was "Be a stable contact".

My question for you: When you say, "Focus on problems", do you mean "problems" or "use cases"? Sometimes, when someone reports a problem, I find that it's better to ask, "Why do you want to do that?" than to solve the reported problem.

(Please ping me.) Whatamidoing (WMF) (talk) 20:25, 14 March 2019 (UTC)[reply]

@Whatamidoing (WMF):} Hi! Thanks a lot for reading the paper and for your comment. And super sorry for the late reply.
For us, the first step is the problem. And a problem can include different use cases. But yes, it absolutely is necessary to understand use cases behind the problem well before implementing solutions in order to understand the different aspects of a problem. That's why we look at use cases throughout the development process; for example during research and feedback rounds where we ask people to describe their workflows. -- Hope this helps, Johanna Strodt (WMDE) (talk) 10:18, 2 May 2019 (UTC)[reply]