Wikimedia CEE Meeting 2019/Programme/Submissions/Recruitment, retention & managing volunteers

Title of the submission

Recruitment, retention & managing volunteers

Type of submission (lecture, panel, workshop, lightning talk, roundtable, poster)

• lecture

Author(s) of the submission

Jan Lochman

Username(s)

Juandev

Affiliation

-

Topic(s)

• Education, Community Engagement, Diversity

Abstract (up to 100 words)

Recruitment and retention are getting more and more important topic. We are 10 years after peak interest in Wikimedia projects and we need new generations of contributors. We also have old contributors, who we don't want to lose. In this lecture, I will present motivation personality types theory of Jiri Plaminek and show practical ways of motivating volunteers to participate in Wikimedia projects and activities, which worked to me, when dealing with fellow contributors or leading wiki projects.

How will this session be beneficial for the communities in the region of Central and Eastern Europe?

Board members, project managers, and organizations will get an inside to the human mind and can create effective ways to recruit contributors and motivate volunteers.

Special requirements

Slides or further information

Slides

• link to presentation slides (available via Wikimedia Commons)
• Book I reference to in the presentation: Jiří Plamínek: Tajemství motivace. ISBN 978-80-247-5515-1

Documentation

• https://etherpad.wikimedia.org/p/Recruitment%2C_retention_%26_managing_volunteers

Interested attendees

If you are interested in attending this session, please sign with your username below. This will help reviewers to decide which sessions are of high interest. Sign with a hash and four tildes. (# ~~~~).

• Tgr (talk) 19:47, 10 August 2019 (UTC)
• Bonvol (talk) 17:13, 11 October 2019 (UTC)

Notes

• Newbies, personal motivations and how to deal with it
• Who is interested in motivating the actual newbies 10~
• Who is interested in recruiting the actual newbies 6~
• Who thinks the goal is not to lose the actual newbies - Everyone
• Motivation as a key
• Personal typology:
  • Jiri Plaminek:
    • easy to remember, 4 groups
    • scalable
    • motivational typology
  • MBTI (Myers-Briggs Type Indicator)
  • Wikimedia User Personas (WUP): https://meta.wikimedia.org/w/index.php?title=File:New_Editor_Experiences_user_personas,_August_2017.pdf

1. Motivational attunement
   1. mood, your perception, minutes to days
2. Motivational position
   1. life strategy, environment influence, weeks to years
3. Motivational foundation
   1. nature, economic pressures etc can push people

• Mood (motivational attunement)

1. mood determination - nonverbal motivation (Face to face, audio), know the person (smileys, abbreviations)
2. use of mood for motivation:

• Motivational types of people (show feeling, usefulness, dynamic, static)
  • influencer
  • helper
  • discoverer
  • hard worker

• How to determine the motivational type?

1. unknown person (from their role (job), the reaction on praise and critics
2. Wikimedian (from their role...)

• with criticism you will not make friends
• you can see what people are from the online behavior

• Examples on influencers and HWes
• influencers (the admin for the 3rd time backed by FA, from the bottom to the top with FA, valuable in offline projects)
• hard workers (taking his grape encyclopedia to Wikipedia, Wikidata team and database owners, New Zealand Wikipedian at large) https://en.wikipedia.org/wiki/Wikipedia:GLAM/New_Zealand_Wikipedian_at_Large

• Diversity:

1. natural society (has all 4 groups with certain dynamics)
2. wiki society (is going well with the lower strength of influencers, and a good amount of hard workers
3. discoverers make equilibrium in the society, limit the strength of influencers
4. helpers set up a good mood for the society and help newbies

• Will we recognize their work on Wikimedia projects?