Wikimedia Fellowships/Project Ideas/Feedback Dashboard response team organizer

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A fellowship project to scale and sustain the Feedback Dashboard response team initiative WP:RESPONSE (currently on EN and NL) across language communities and projects.

Activities might include:

  • communicating across languages and projects about the dashboard and response team to determine if the feature is of interest to these communities
  • recruiting and coordinating volunteers to form and maintain a task force on each language/project
  • developing best practices and training toolkits for responders

Rationale[edit]

The Moodbar/Feedback Dashboard is one of the WMF features projects specifically targeting the issue of new editor retention. The project needs a dedicated community lead to expand and catalyze the pool of responders, so they can be effective at helping new users who provide feedback. Note, this project is a reverse version of the "Feedback Dashboard analytics fellowship", the focus for this version of a fellowship project would be specifically on organizing people rather than analytics, and I thought it might be worth framing a version of this project separately to see if it is of particular interest. The 2 versions of the Feedback Dashboard project could be combined into 1 fellowship, or we could potentially have 2 fellows working together.

Submitted by[edit]

Siko Bouterse - suggesting this as a potential fellowship project for someone else to take on.

Endorsements[edit]

This section is for endorsements by Wikimedia community volunteers. Please note that this is not a debate, vote, or poll, but is rather a space for volunteers to describe in detail why they think a project idea is of value. If you have concerns or questions rather than an endorsement to make, please use the idea Talk page. Endorsements by volunteers willing to work in collaboration with a fellowship recipient on a project are highly encouraged.

  • This tool looks really good, but I think there should be more people responding immediately, that the user (newbie) gets help very fast. With the time rapidly decrease his/her enthusiasm.--Juandev (talk) 18:24, 3 April 2012 (UTC)[reply]