Grants:Learning patterns/Cookies by the exit

From Meta, a Wikimedia project coordination wiki
Jump to: navigation, search

a learning pattern i for: survey, event

ChewyGingerCookies.jpg
Cookies by the exit door


Problem:
Post-event surveys are a great way to gather feedback and contact information from participants. Unfortunately, people often don't fill them out.

Solution: At the end of your event, set up a table with paper surveys and pens right next to the exit door. Staff the table with friendly volunteer, and offer people tasty treats for filling out the survey.

endorsed by: J-Mo


endorse this pattern

Gear shape blue.svg Create
a new pattern
Gear shape gold.svg Browse
more patterns
Gear shape warm gray.svg Visit
the portal

created on: 25 September 2013

A well-placed smiling face is a great strategy for encouraging event attendees to fill out paperwork.

What problem does this solve?[edit]

Post-event surveys are a great way to gather feedback and contact information from participants. Unfortunately, people often don't fill them out.

Surveys sent over email may get lost in the participant's inbox (if you managed to gather their email addresses in the first place!). Also, by the time the electronic survey is sent out, many people will have moved on to other things: the event they attended is no longer fresh in their minds, and even the people who respond may not offer the most useful feedback.

Delivering your feedback survey during the event by sending out roving volunteers with clipboards can help, but this approach also has problems: filling out a survey on a clipboard is awkward, and if the volunteer just passes out the survey it may get shuffled in with other papers and forgotten.

What is the solution?[edit]

During the event, set up tables at all of the main exits to the event venue. On each table, place a stack of surveys and pens. Populate each table with one or two friendly event staff who are willing to invite people to fill out surveys as they exit. Display an enticing gift or treat on each of the tables (such as a bowl of branded pens, stickers or lapel buttons, or a large plate of cookies) to lure people over as they leave.

General considerations[edit]

Examples[edit]

See also[edit]

Related patterns[edit]

External links[edit]

References[edit]