OTRS/volunteering
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Volunteering for OTRS
The OTRS team always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure. In general, the OTRS administrators must be familiar with you and your work on Wikimedia projects and have enough confidence in you as an addition to the OTRS team. It therefore takes some time before you receive a response regarding your application.
If you are truly interested in volunteering, please feel free to join the IRC channel to introduce yourself or ask any questions you might have with regard to OTRS. Before applying please read OTRS/info-en recruiting This applies even for other languages and ensure that you are:
If you are ready to volunteer, please add your application below in the designated format, and don't forget to send an e-mail to volunteers-otrs
The OTRS team is especially interested in users who are entrusted with any special tools on local projects (sysop, bureaucrat, checkuser, et cetera). Please also add links to help desk posts, talk pages, or other discussions you think are relevant. Language skills – other than English – are also highly appreciated. Additional help in language queues is highly needed and we'd like to know if you are able to help in any other language.
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| This is not a vote If you have come here to support, endorse or oppose an applicant, please note that this is not a vote. The final decision rests with the OTRS administrators, who are not bound by any consensus generated on this page. Instead of voting, please give comments, diffs, or ask questions that may help the OTRS administrators become more familiar with the candidates. |
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[edit] MLauba
- languages you can reply in: English-3, Fr, De
- most active user talk pages: [1]
- Email sent: Yes
I'd like to help out on OTRS because I am working on text copyright issues on en.wp, particularly w:WP:SCV and w:WP:CP, where I often have to assess whether a permission has been sent. This always requires the intervention of other people, and while all OTRS volunteers are of course accessible, it represents an additional waste of time of a different person when I could be searching for it myself. I also find myself handling cross-language licensing questions with native German speakers (at least at the moment), and being at the other end of the line would help me manage permissions end-to-end. I'm therefore volunteering for Permissions, permissions-en, permissions-fr and permissions-de. MLauba 22:49, 4 November 2009 (UTC)
[edit] Yekrats
- languages you can reply in: English, Esperanto-3
- most active user talk pages: [2], [3]
- Email sent: Yes
I'd like to help out on OTRS because I am trying to clean up and categorize the pictures on the Esperanto wiki, where I am a longtime administrator. In my day-job, I am a license administrator at a University. I have identified several hundreds of images which do not have proper licenses there, and I've been cleaning them up one-by-one. I will most likely be communicating in Esperanto with the folks who submitted the pictures, so it would be nice to have an Esperanto list to document these. In the past, I have forwarded these to the English list with a translation. I don't think this is ideal. Therefore, I'm asking that permissions-eo be established, and that I be the first volunteer. Yekrats 11:00, 10 November 2009 (UTC)
