Volunteer Response Team/Volunteering

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OTRS volunteers are always welcome, but there is a fairly selective application process, given the nature of the work. Generally, OTRS administrators must be familiar with you and your work on Wikimedia projects before accepting you as a volunteer and issuing you an account. It may take some time before you receive a response in regards to your request, so please be patient.

If you are truly interested in helping out with OTRS and have not yet received a response as to that status of your application, please feel free to join the IRC channel and introduce yourself to some of our members. You still may be able to help out without an OTRS account (for more information, check out OTRS/IRC channel).

Before applying to volunteer, please read OTRS/info-en recruiting and make sure that the following statements accurately describe you:

• you're willing to work on difficult, sensitive, and at times hostile messages;
• you're courteous, skilled at resolving disputes, friendly even in the face of hostility, sensitive to the needs of those outside Wikipedia, and have exemplary discretion;
• you're willing to provide identification to the Wikimedia Foundation (please see Access to nonpublic data policy for why we ask for this).

Please note that there is a firm recommendation of 16 as a minimum age for participation in the OTRS system, to ensure people have adequate real life and Wikimedia experience before taking on what is a considerable and important responsibility for the Foundation and the projects.

====[[User:Example|]]====

*'''languages you can reply in:''' Zulu, English-3, Inuktitut-3, and Sinhala-2
*'''most active user talk pages:''' [http://en.wikipedia.org/wiki/User_talk:Example]
*'''Email sent''': Yes

I'd like to help out on OTRS because . ~~~~

Feel free to specify if you are entrusted with any special tools on wikis (sysop, bureaucrat, checkuser, etc.). You may also add to your application links to archives of help desk posts, or identification on active mailing lists if you think they are relevant.

Please also send an email to volunteers-otrs AT wikimedia D0T org linking to your application on this page and giving your age, each time you apply. Thanks.

Note: Additional language skills are a plus. Currently, additional help is needed in: German, Hebrew, Arabic, Finnish and Italian queues (in order of backlog). Please make sure you mention any language skills you have.

Markov

• languages you can reply in: French
• most active user talk pages: fr:Discussion Utilisateur:Markov
• Email sent: Yes

Je me propose comme volontaire sur OTRS fr, ayant une certaine expérience sur Wikipédia-fr : contributeur depuis 2005, un temps arbitre et checkuser (2006-2007). Je pense être assez attentif à l'environnement que rencontrent les nouveaux utilisateurs de Wikipédia, et être porté sur le dialogue. --Markov 22:32, 17 May 2008 (UTC)
Pour info, mon absence de 4-5 mois n'avait rien à voir avec un ras le bol de Wikipédia, mais est liée à des événements privés. --Markov 14:42, 18 May 2008 (UTC)

J'ai confiance mais je me demande si ce n'est pas précipité puisque tu es revenu depuis 10 j. sur wp:fr (après un wikirepos de 6 mois). (:Julien:) 09:29, 18 May 2008 (UTC)

Idem (:Julien:) : je ne peux pas soutenir la candidature d'un utilisateur redevenu actif le 8 mai 2008 après près de six mois de break total. Attends plutôt quelques mois.--Bapti 13:36, 18 May 2008 (UTC)

Je ne vois pas vraiment de problème à ce que tu rejoignes OTRS, mais je vais attendre un mois ou deux juste pour que tu te remettes dans le bain. Je laisse ta candidature sur cette page. guillom 16:37, 26 May 2008 (UTC)

Hesperian

• languages you can reply in: en (native)
• most active user talk pages: [1]
• Email sent: Yes

I'd like to help out on OTRS because I am fairly regularly encountering BLP and other issue at the English Wikipedia (e.g. most recently http://en.wikipedia.org/wiki/User_talk:Retarius#NCB ), and I would like to become more involved in this. Hesperian 03:31, 19 June 2008 (UTC)

• Hesperian is highly trustworthy and capable. giggy _(:O) 04:46, 19 June 2008 (UTC)
• endorse long time en contributor trusted admin, also does good work on wikisource en/la and wikispecies. Gnangarra 09:27, 19 June 2008 (UTC)