Grants talk:IEG/OTRS Improvements
Mentoring[edit]
It looks to me that mentoring could be useful — for new contributors to have their work reviewed by a mentor available in their timezone, with extensive feedback. This would increase the number of active volunteers as access to a queue wouldn't require as much experience as it does now: for example, commons-otrs queue access is only given to people who are extensively involved in reviewing others' submissions at the project, but the process can also be learned through mentoring at OTRS. --Gryllida 00:46, 12 July 2013 (UTC)
- I support this idea. Have some thoughts, but not well-formed, I will try to come back with more.--Sphilbrick (talk) 23:09, 2 December 2013 (UTC)