From Meta, a Wikimedia project coordination wiki
Jump to: navigation, search
Filing cabinet icon.svg
SpBot archives all sections tagged with {{Section resolved|1=~~~~}} after 5 days and sections whose oldest comment is older than 30 days.

2005 | 2006 | 2007 | 2008 | 2009 | 2010-2012 | 2013-2014 | 2015 | 2016 | 2017

How to email OTRS?[edit]

I found this page expecting to find a way to contact OTRS and it doesn't seem to be here. Could we add that info to this page or at least link it prominently?

Questions from a prospective OTRS volunteer[edit]

Hi there. I was interested by the advertisement at en:Wikipedia talk:Teahouse#OTRS recruitment (I saw a similar one a couple of months ago, but at the time thought I would not fit), and I have some questions that I could not answer myself by reading the pages.

  1. I am OK with signing the confidentiality agreement. I am at least 16 years of age. I confirmed my email address. However I am not OK with providing the WMF with my full (real) name, date of birth, etc. - all other information that would come with a copy of my ID. Is that required?
  2. Have I a shot? I have a fairly low edit count on the content pages of en-WP, though I spent a lot of time at AfD, help desk/teahouse and other newbie-facing pages, so I guess I fit the profile. However, I have no idea how much is enough. If requests at OTRS/Volunteering were accepted and declined as is the case on most en-WP permission pages, I could check the page history and have an idea of the water temperature, but here I cannot see that.

Best regards, Tigraan (talk) 15:37, 30 March 2017 (UTC)