Difference between revisions of "OTRS/Volunteering"

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::Idem (:Julien:) : je ne peux pas soutenir la candidature d'un utilisateur redevenu actif le 8 mai 2008 après près de six mois de break total. Attends plutôt quelques mois.--[[User:Bapti|Bapti]] 13:36, 18 May 2008 (UTC)
 
::Idem (:Julien:) : je ne peux pas soutenir la candidature d'un utilisateur redevenu actif le 8 mai 2008 après près de six mois de break total. Attends plutôt quelques mois.--[[User:Bapti|Bapti]] 13:36, 18 May 2008 (UTC)
 
:Je ne vois pas vraiment de problème à ce que tu rejoignes OTRS, mais je vais attendre un mois ou deux juste pour que tu te remettes dans le bain. Je laisse ta candidature sur cette page. [[user:guillom|guillom]] 16:37, 26 May 2008 (UTC)
 
:Je ne vois pas vraiment de problème à ce que tu rejoignes OTRS, mais je vais attendre un mois ou deux juste pour que tu te remettes dans le bain. Je laisse ta candidature sur cette page. [[user:guillom|guillom]] 16:37, 26 May 2008 (UTC)
 
====[[User:Ahonc|Ahonc]]====
 
 
*'''languages you can reply in:''' Ukrainian, Russian-4, English-2, and German-1
 
*'''most active user talk pages:''' [http://commons.wikimedia.org/wiki/User_talk:Ahonc], [http://uk.wikipedia.org/wiki/Обговорення_користувача:Ahonc]
 
*'''Email sent''': Yes
 
 
I am Commons' sysop and often I need to check OTRS permissions. I am also a native speaker of Ukrainian (such language is not represented yet on OTRS).[[User:Ahonc|Ahonc]] 11:06, 8 June 2008 (UTC)
 
 
*Ahonc has done good work on Commons. ''[[user:giggy|giggy]]'' <sub>([[user talk:giggy|:O]])</sub> 01:21, 9 June 2008 (UTC)
 
*{{support}} trusted user on commons --'''[[User:Szczepan1990|Szczepan]]''' <small>''[[w:pl:User talk:Szczepan1990|talk]]'' [[Special:Emailuser/Szczepan1990|]]</small> 17:38, 11 June 2008 (UTC)
 
*'''Endorse''' Yeah, a good trusted admin at Commons I don't see any reason why Ahonc shouldn't be a OTRS member. --[[User:Kanonkas|Kanonkas]] 16:06, 14 June 2008 (UTC)
 
 
==== [[user:szczepan1990|szczepan1990]]====
 
 
*'''languages you can reply in:''' Polish, English-2,
 
*'''most active user talk pages:''' [[:pl:user talk:szczepan1990]]
 
*'''Email sent''': yes
 
 
I am a Wikimedia Commons admin and an active contributor to the Polish Wikipedia. My main area of interest in both projects is graphic files - getting permissions to use them, marking improperly licensed or unlicensed files, as well as graphic files whose copyright owners did not agree for the Wikimedia projects to use them with relevant templates(after which it is a common thing for the uploaders to contact me in order to get directions regarding permissions). I also advise them on OTRS matters - where to send messages and how to formulate their agreement to apply a free license to a graphic work. I believe I could be of help to the OTRS team and I hope I can make its work smoother, even if only a little. Eager to read your comments, --'''[[User:Szczepan1990|Szczepan]]''' <small>''[[w:pl:User talk:Szczepan1990|talk]]'' [[Special:Emailuser/Szczepan1990|]]</small> 15:42, 11 June 2008 (UTC)
 
:I have been approached by Szczepan quite frequently in order to confirm OTRS tickets / permissions for graphic files. I know his drive to clarify the legal situation of as many files as possible on pl.wikipedia (with the count of graphic files around 17000 right now) and on Commons. I would say he'll make good and proper use of the information. [[User:Wpedzich|Wojciech Pędzich]] ''[[User talk:Wpedzich|Talk]]'' 15:45, 11 June 2008 (UTC)
 
{{support}} he is a very helpful user [[User:DingirXul|DingirXul]] 15:50, 11 June 2008 (UTC)
 
:I bet that szczepan will help a bit in a complicated situation with weird permissions on Polish Wikipedia. Also, he knows many things about free licenses. It's important, when checking permission, so he can say if that's really good perm or somebody need to send it again. [[User:Herr Kriss|Herr Kriss]] 15:53, 11 June 2008 (UTC)
 
* I am positive that Szczepan's addition to the OTRS team will mean clarifying the status of a number of graphic files stored in Polish Wikipedia - I see his effort and support his activity as well as membership among OTRS volunteers. [[User:Ala z|Ala z]] 15:55, 11 June 2008 (UTC)
 
*{{support}} Szczepan is one of only several users at pl-wiki involved in the maintance of graphics (validating licenses, moving to commons, tracing violations of licenses and so on). He is fully familiar with licensing (also with all weird polish PD licenses) and other formal isues concerning that topic, so with his knowledge from Commons (as an admin) he would be very helpful, as a second polish speaking person, in maintaing ORTS tickets (which most concern licences). What is quite important, he isnt anonymous person for polish-wiki community - taking part in pl-wiki community general assemblies his face, identity and great personality are well known to many wikipedians from Poland therefore one can lay 100% trust in him as an ORTS operator. [[User:Masur|Masur]] 16:07, 11 June 2008 (UTC)
 
*{{Support}} Trusted admin on Commons.--[[User:Ahonc|Ahonc]] 17:10, 11 June 2008 (UTC)
 
*{{Support}} Szczepan knows really a lot about different issues connected with graphics, has really nice personality which makes for him contacting with people easy, and can spend quite some time on OTRS. What shall we want more? [[User:Żbiczek|Żbiczek]] 18:16, 11 June 2008 (UTC)
 
*{{Support}} He do a good work in commons. --[[User:Netito777|Netito777]] 21:56, 11 June 2008 (UTC)
 
 
*I recall you requesting OTRS access before but can't see any archives or anything... could you dig it up from page history please? ''[[user:giggy|giggy]]'' <sub>([[user talk:giggy|:O]])</sub> 09:26, 12 June 2008 (UTC)
 
**here it is http://meta.wikimedia.org/w/index.php?title=OTRS/volunteering&oldid=907508#szczepan1990 --'''[[User:Szczepan1990|Szczepan]]''' <small>''[[w:pl:User talk:Szczepan1990|talk]]'' [[Special:Emailuser/Szczepan1990|]]</small> 11:04, 12 June 2008 (UTC)
 
***[http://meta.wikimedia.org/w/index.php?title=OTRS/volunteering&oldid=913276#szczepan1990 This] was the last version before it was removed by an OTRS admin. [[User:Daniel|Daniel]] ([[User talk:Daniel|talk]]) 11:05, 12 June 2008 (UTC)
 
****Any comments on Mark's (14:29, 10 March 2008 (UTC)) comment there? ''[[user:giggy|giggy]]'' <sub>([[user talk:giggy|:O]])</sub> 11:12, 12 June 2008 (UTC)
 
*****This was one of quite a few cases when Szczepan asked me a question about whether there is a message confirming the rights to use graphic file X, or whether ticket Y exists in the system and is a valid permission with the license specified and so on. We are both regular IRC users, so this was our way of communicating. [[User:Wpedzich|Wojciech Pędzich]] ''[[User talk:Wpedzich|Talk]]'' 12:08, 12 June 2008 (UTC)
 
*'''Note''' -This is NOT a vote...--<span style="color:blue;font-weight:bold;font-size:medium;font-family: Monotype Corsiva;">[[User:Cometstyles|Comet]][[User talk:Cometstyles|styles]]</span> 11:17, 12 June 2008 (UTC)
 
**''However, comments are normally appreciated as long as they give some insight into the user, with whom the OTRS admins may not be familiar.'' '''[[User:Cbrown1023|<span style="color:green">Cbrown1023</span>]]''' '''<small>[[User talk:Cbrown1023|<span style="color:#002bb8">talk</span>]]</small>''' 17:14, 12 June 2008 (UTC)
 
*He is friendly, and he always helps me on my IRC translations for Commons pics. '''<font face="verdana">[[User:Miranda|<font color="#084C9E">m</font><font color="#4682b4">ir</font><font color="#6495ED">a</font><font color="#4682b4">nd</font><font color="#084C9E">a</font>]]</font>''' 17:31, 17 June 2008 (UTC)
 
   
 
====[[User:Hesperian|Hesperian]]====
 
====[[User:Hesperian|Hesperian]]====

Revision as of 07:40, 22 June 2008

OTRS Wikimedia.svg

<translate> Open-source Ticket Request System</translate>

General information</translate>

List of current volunteers</translate>

Reports</translate>

Access policy</translate>

Activity policy</translate>

<translate> For prospective volunteers</translate>

Becoming a volunteer</translate>

Apply to volunteer</translate>

Ask a question</translate>

OTRS volunteers are always welcome, but there is a fairly selective application process, given the nature of the work. Generally, OTRS administrators must be familiar with you and your work on Wikimedia projects before accepting you as a volunteer and issuing you an account. It may take some time before you receive a response in regards to your request, so please be patient.

If you are truly interested in helping out with OTRS and have not yet received a response as to that status of your application, please feel free to join the IRC channel and introduce yourself to some of our members. You still may be able to help out without an OTRS account (for more information, check out OTRS/IRC channel).

Before applying to volunteer, please read OTRS/info-en recruiting and make sure that the following statements accurately describe you:

  • you're willing to work on difficult, sensitive, and at times hostile messages;
  • you're courteous, skilled at resolving disputes, friendly even in the face of hostility, sensitive to the needs of those outside Wikipedia, and have exemplary discretion;
  • you're willing to provide identification to the Wikimedia Foundation (please see Access to nonpublic data policy for why we ask for this).

Please note that there is a firm recommendation of 16 as a minimum age for participation in the OTRS system, to ensure people have adequate real life and Wikimedia experience before taking on what is a considerable and important responsibility for the Foundation and the projects.

====[[User:Example|]]====

*'''languages you can reply in:''' Zulu, English-3, Inuktitut-3, and Sinhala-2
*'''most active user talk pages:''' [http://en.wikipedia.org/wiki/User_talk:Example]
*'''Email sent''': Yes

I'd like to help out on OTRS because . ~~~~

Feel free to specify if you are entrusted with any special tools on wikis (sysop, bureaucrat, checkuser, etc.). You may also add to your application links to archives of help desk posts, or identification on active mailing lists if you think they are relevant.

Please also send an email to volunteers-otrs AT wikimedia D0T org linking to your application on this page and giving your age, each time you apply. Thanks.

Note: Additional language skills are a plus. Currently, additional help is needed in: German, Hebrew, Arabic, Finnish and Italian queues (in order of backlog). Please make sure you mention any language skills you have.


Markov

Je me propose comme volontaire sur OTRS fr, ayant une certaine expérience sur Wikipédia-fr : contributeur depuis 2005, un temps arbitre et checkuser (2006-2007). Je pense être assez attentif à l'environnement que rencontrent les nouveaux utilisateurs de Wikipédia, et être porté sur le dialogue. --Markov 22:32, 17 May 2008 (UTC)
Pour info, mon absence de 4-5 mois n'avait rien à voir avec un ras le bol de Wikipédia, mais est liée à des événements privés. --Markov 14:42, 18 May 2008 (UTC)

J'ai confiance mais je me demande si ce n'est pas précipité puisque tu es revenu depuis 10 j. sur wp:fr (après un wikirepos de 6 mois). (:Julien:) 09:29, 18 May 2008 (UTC)
Idem (:Julien:) : je ne peux pas soutenir la candidature d'un utilisateur redevenu actif le 8 mai 2008 après près de six mois de break total. Attends plutôt quelques mois.--Bapti 13:36, 18 May 2008 (UTC)
Je ne vois pas vraiment de problème à ce que tu rejoignes OTRS, mais je vais attendre un mois ou deux juste pour que tu te remettes dans le bain. Je laisse ta candidature sur cette page. guillom 16:37, 26 May 2008 (UTC)

Hesperian

  • languages you can reply in: en (native)
  • most active user talk pages: [1]
  • Email sent: Yes

I'd like to help out on OTRS because I am fairly regularly encountering BLP and other issue at the English Wikipedia (e.g. most recently http://en.wikipedia.org/wiki/User_talk:Retarius#NCB ), and I would like to become more involved in this. Hesperian 03:31, 19 June 2008 (UTC)

  • Hesperian is highly trustworthy and capable. giggy (:O) 04:46, 19 June 2008 (UTC)
  • endorse long time en contributor trusted admin, also does good work on wikisource en/la and wikispecies. Gnangarra 09:27, 19 June 2008 (UTC)