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Blue Jeans

From Meta, a Wikimedia project coordination wiki

This page provides documentation on setting up and using Blue Jeans. WMF uses Google Hangouts for smaller meetings (25 people) and Blue Jeans for large meetings (25 people, with the ability to scale up to 100 people). WMF had a need for the ability to host large videoconferences and Blue Jeans now fills that role. Blue Jeans offers similar features to Google Hangouts, such as screensharing, chat, and video participation but allows for a larger participant limit. At its max, Blue Jeans allows for up to 25 participants with a basic account and 100 participants with the large meeting account. Blue Jeans also allows multiple moderators in a meeting.

About Blue Jeans

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Blue Jeans is a videoconferencing tool. The product offers similar features to Google Hangouts, such as screensharing, chat, and video participation but allows for a larger participant limit. At its max, Blue Jeans allows for up to 25 participants with a basic account and 100 participants with the large meeting account. Blue Jeans also allows multiple moderators in a meeting.

Blue Jeans offers more detailed information and support on their website, in the form of videos, short walkthroughs, and detailed walkthroughs.

Blue Jeans bandwidth requirements

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  • Minimum
    • Outbound from the participant: 384 kbps
    • Inbound to the participant: 384 kbps
  • Ideal
    • Outbound from the participant: 1 mbps
    • Inbound to the participant: 1 mbps

Logging In

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If you have a Blue Jeans account, you may login to your profile when prompted to do so while joining a Blue Jeans meeting. If not, you may join as a "Guest".

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Visit https://bluejeans.com/downloads and install the Blue Jeans Meeting Chrome Extension, Blue Jeans application, and Blue Jeans Web plugin. You don't need the Blue Jeans Scheduler for Mac, but it is listed here for informational purposes.

WebRTC

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Google Chrome using WebRTC is the recommended way to use Blue Jeans. WMF staff have found many vulnerabilities in the non-WebRTC version (the Blue Jeans plugin) and has advised against it. To use WebRTC with Google Chrome, simply open the Blue Jeans meeting link from within you browser.

Note: Screensharing does not work with the WebRTC method unless the Blue Jeans Meeting Chrome Extension is installed.

Chrome Browser Extensions

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Blue Jeans Meeting

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The Blue Jeans Meeting Chrome Extension adds screen sharing support for users on Blue Jeans WebRTC for Chrome.

  • This is an extension around Chrome's Desktop Capture API and is limited explicitly to Blue Jeans' domains.

Blue Jeans

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The Blue Jeans extension allows users to schedule Blue Jeans meetings directly in Google Calendar.

  • This extension manipulates the HTML of google.com (to modify the google.com/calendar page). It also includes jQuery.

Desktop Application

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The Blue Jeans Application makes it easy to join a meeting directly from the desktop. Also it gets rid of the other tabs open in your browser, as well as the URL bar; this makes a nice clean look – great for large meetings.

Scheduler for Mac

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This widget allows you to do much the same thing as the Blue Jeans Web plugin, but from the connivance of your Menu Bar.

iOS App

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Android app

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Joining and Starting a Meeting

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There are a few ways to join a Blue Jeans meeting. You can:

  • Click the link in the email invitation
  • Join a scheduled meeting using the Blue Jeans Scheduler for Mac
  • Use the desktop application.
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  1. Click on the link in the email
  2. This displays a window with a drop-down menu
  3. Select browser from the drop down menu then Join Meeting

To Join or Start a Meeting from the Desktop Application

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  1. Open Blue Jeans, and sign into your account if you have one, or login as guest
  2. Click on Join a Meeting
  3. Click Moderator if you are hosting the meeting, otherwise click Participant
  4. Enter in the Meeting ID, and if needed, also enter in the meeting passcode and/or Moderator PIN
  5. Click Join

Moderating Meetings

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Blue Jeans has the ability to host moderated meetings and moderator-less meetings.

What is a Moderator?

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Special abilities:

  • Direct email invites
  • Start/Stop Meeting
  • Lock Meeting (keep late/unwanted participants from joining)
  • Remove/Drop Participants
  • Mute All Participants
  • Push Layout (view) to all Viewers

Joining as a Moderator

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Joining as a moderator, or a second moderator (besides the host) enables more than one person to Mute/Kick/Change Video layout. This is especially helpful in large meetings.

To join a meeting as a moderator you need to know the Meeting ID and the Moderator Passcode. The Moderator Passcode is unique to the person's BlueJeans account and needs to be made available to the other person joining as moderator.

To find your passcode:

  1. Navigate to BlueJeans.com
  2. Click "Log In"
  3. Enter your Username and password and click "Log In"
  4. After logging in, you should be able to see your name with an arrow next to it – click that, then click "My Settings"
  5. From this screen, click on Room Settings
  6. You should see your Moderator Pin

To join as moderator from BlueJeans.com:

  1. Navigate in your browser to BlueJeans.com and click "Join Meeting"
  2. In the drop-down box labeled "Join As" select "Moderator"
  3. Enter in the Meeting ID, Passcode, your Name and click "Enter Meeting"

To join as moderator for BlueJeans application:

  1. Click "Join a Meeting"
  2. Click "Moderator"
  3. Enter Meeting ID
  4. Enter Passcode

Video Pinning

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Use this to focus participants in on a particular speaker.

It can be used with different views

  • Constant Presence
  • Active Presence
  • Active Speaker

Useful when sound is coming from speakerphones. People cannot rearrange video tiles.

Enabled by going into Moderator menu

Providing Meeting Feedback

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At the end of the meeting, you're prompted for how the meeting went. This information is internal to the Wikimedia Foundation. The quality rating goes to WMF Office IT, not Blue Jeans.

See Also

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