Global Reach/Iraq Survey 1 Full Text

Q1: Choice of language

• Arabic
• Kurdish
• English

Q2: Do you use the internet?

• If yes, press 1
• If no, press 2

Q3A:What do you use the internet for the most?

• If you use the internet mostly for Facebook or WhatsApp, press ...
• If you use the internet mostly for news, press ...
• If you use the internet mostly for entertainment, press ...
• If you use the internet mostly for looking up information, press ...
• If you use the internet for a purpose not mentioned press 5

Q3B:Do you use Facebook?

• If Yes, press ..
• If No, press ..
• If you are not sure, press 3

Q3C:  How does the cost of data affect your use of the internet?

• Data costs do not affect my use of the internet
• I use the internet a little less because of data costs
• I use the internet a lot less because of data costs
• I can’t afford to pay for internet access

Q4A: What is the biggest reason you don’t use the internet?

• If you are not sure what it is, press ..
• If you don’t know how it would be useful, press ..
• If it would be too expensive, press ..
• If you don’t want to learn to use it, press ..
• For any other reason, press 5

Q4B: How often do you find online content in your language?

• Frequently
• Sometimes
• Rarely
• Never

Q5: Have you heard of Wikipedia before this call?

• If you have heard of Wikipedia before this call, press 1
• If you have never heard of Wikipedia before this call, press 2

Q6:  Where did you find out about Wikipedia?

• If you heard about Wikipedia from your friends or family, press ..
• If you heard about about Wikipedia from school or college, press ..
• If you heard about it from the Internet, press ..
• If you heard about it from radio, tv, or billboards, press ..
• If you are not sure, press 5

Q7:   How often do you read Wikipedia?

• If you read Wikipedia every day, press 1
• If you read Wikipedia once a week, press 2
• If you read Wikipedia once a month, press 3
• If you almost never read Wikipedia, press 4
• If you have never read Wikipedia, press 5

Q8:   Are you interested in reading Wikipedia?

• If you are not interested in reading Wikipedia, press ..
• If you are somewhat interested in reading Wikipedia, press ..
• If you are very interested in reading Wikipedia, press ..

Q9A: Which of the following changes, if any, would make you more likely to use Wikipedia?

• If internet data charges were cheaper, press ..
• If you trusted the content, press ..
• If there were more interesting articles, press ..
• If you knew how to find and use Wikipedia, press ..
• If none of these changes matter to you, press 5

Q9B: What is the largest barrier keeping you from reading Wikipedia?

• If internet data charges are too expensive, press ..
• If you don’t trust the content on Wikipedia, press ..
• If the articles are not interesting enough, press ..
• If you do not know how to find and use Wikipedia, press ..
• For any other reason, press 5

Q10: What do you use Wikipedia for the most?

• If you use Wikipedia the most for school or college, press ..
• If you use Wikipedia the most for work, press ..
• If you use Wikipedia the most for entertainment, press ..
• If you use Wikipedia the most for another reason, press 4

Q10X: Have you heard of Google before this call?

• Yes
• No

Q10Y: Have you heard of Facebook before this call?

• Yes
• No

Q10Z: Have you heard of WhatsApp before this call?

• Yes
• No

Q11:   Can you use the internet with your cell phone?

• If you can use the internet with your cell phone, press ..
• If you cannot use the internet with your cell phone, press ..
• If you are not sure if you can use the internet with your cell phone, press 3

Q12:  How do you access the internet on your phone?

• If you don’t use the internet on your phone, press 1
• If you only use cellular data, press 2
• If you only use Wifi, and no cellular data, press 3
• If you use both Wifi and cellular data, press 4
• If you are not sure, press 5

Q14: How old are you?

• If you are less than 18 years old, press 1
• If you are between 18 - 30 years old, press 2
• If you are between 30 - 50 years old, press 3
• If you are over 50 years, press 4
• If you prefer not to say, press 5

Q15:  Are you male or female?

• If you are female, press 1
• If you are male, press 2
• If you prefer not to say, press 3

Q16:  Do you live in a rural or an urban area?

• If you live in a rural area or small town, press 1
• If you live in an urban area or city, press 2

Q17: What geographical zone do you live in?

• Greater Baghdad
• Kurdistan
• Southern Iraq
• Eastern Iraq
• Western Iraq
• Other

Statements

S1: Greetings, we are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. If you complete this survey, you will be entered into a raffle to win 150 minutes of airtime. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S1 Alternate: Greetings, For a chance to win 150 minutes of airtime, please complete the following survey.  We are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S2: Wikipedia is an internet website where you can find information about almost anything you would like to know.

S4: Thank you for completing our survey. You have have been entered into a raffle to win 150 minutes of airtime. We really appreciate your time. Have a wonderful day.