Global Reach/Iraq Survey 1 Full Text

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Q1: Choice of language[edit]

  • Arabic
  • Kurdish
  • English

Q2: Do you use the internet?[edit]

  • If yes, press 1
  • If no, press 2

Q3A:What do you use the internet for the most?[edit]

  • If you use the internet mostly for Facebook or WhatsApp, press ...
  • If you use the internet mostly for news, press ...
  • If you use the internet mostly for entertainment, press ...
  • If you use the internet mostly for looking up information, press ...
  • If you use the internet for a purpose not mentioned press 5

Q3B:Do you use Facebook?[edit]

  • If Yes, press ..
  • If No, press ..
  • If you are not sure, press 3

Q3C:  How does the cost of data affect your use of the internet?[edit]

  • Data costs do not affect my use of the internet
  • I use the internet a little less because of data costs
  • I use the internet a lot less because of data costs
  • I can’t afford to pay for internet access

Q4A: What is the biggest reason you don’t use the internet?[edit]

  • If you are not sure what it is, press ..
  • If you don’t know how it would be useful, press ..
  • If it would be too expensive, press ..
  • If you don’t want to learn to use it, press ..
  • For any other reason, press 5

Q4B: How often do you find online content in your language?[edit]

  • Frequently
  • Sometimes
  • Rarely
  • Never

Q5: Have you heard of Wikipedia before this call?[edit]

  • If you have heard of Wikipedia before this call, press 1
  • If you have never heard of Wikipedia before this call, press 2

Q6:  Where did you find out about Wikipedia?[edit]

  • If you heard about Wikipedia from your friends or family, press ..
  • If you heard about about Wikipedia from school or college, press ..
  • If you heard about it from the Internet, press ..
  • If you heard about it from radio, tv, or billboards, press ..
  • If you are not sure, press 5

Q7:   How often do you read Wikipedia?[edit]

  • If you read Wikipedia every day, press 1
  • If you read Wikipedia once a week, press 2
  • If you read Wikipedia once a month, press 3
  • If you almost never read Wikipedia, press 4
  • If you have never read Wikipedia, press 5

Q8:   Are you interested in reading Wikipedia?[edit]

  • If you are not interested in reading Wikipedia, press ..
  • If you are somewhat interested in reading Wikipedia, press ..
  • If you are very interested in reading Wikipedia, press ..

Q9A: Which of the following changes, if any, would make you more likely to use Wikipedia?[edit]

  • If internet data charges were cheaper, press ..
  • If you trusted the content, press ..
  • If there were more interesting articles, press ..
  • If you knew how to find and use Wikipedia, press ..
  • If none of these changes matter to you, press 5

Q9B: What is the largest barrier keeping you from reading Wikipedia?[edit]

  • If internet data charges are too expensive, press ..
  • If you don’t trust the content on Wikipedia, press ..
  • If the articles are not interesting enough, press ..
  • If you do not know how to find and use Wikipedia, press ..
  • For any other reason, press 5

Q10: What do you use Wikipedia for the most?[edit]

  • If you use Wikipedia the most for school or college, press ..
  • If you use Wikipedia the most for work, press ..
  • If you use Wikipedia the most for entertainment, press ..
  • If you use Wikipedia the most for another reason, press 4

Q10X: Have you heard of Google before this call?[edit]

  • Yes
  • No

Q10Y: Have you heard of Facebook before this call?[edit]

  • Yes
  • No

Q10Z: Have you heard of WhatsApp before this call?[edit]

  • Yes
  • No

Q11:   Can you use the internet with your cell phone?[edit]

  • If you can use the internet with your cell phone, press ..
  • If you cannot use the internet with your cell phone, press ..
  • If you are not sure if you can use the internet with your cell phone, press 3

Q12:  How do you access the internet on your phone?[edit]

  • If you don’t use the internet on your phone, press 1
  • If you only use cellular data, press 2
  • If you only use Wifi, and no cellular data, press 3
  • If you use both Wifi and cellular data, press 4
  • If you are not sure, press 5

Q14: How old are you?[edit]

  • If you are less than 18 years old, press 1
  • If you are between 18 - 30 years old, press 2
  • If you are between 30 - 50 years old, press 3
  • If you are over 50 years, press 4
  • If you prefer not to say, press 5

Q15:  Are you male or female?[edit]

  • If you are female, press 1
  • If you are male, press 2
  • If you prefer not to say, press 3

Q16:  Do you live in a rural or an urban area?[edit]

  • If you live in a rural area or small town, press 1
  • If you live in an urban area or city, press 2

Q17: What geographical zone do you live in?[edit]

  • Greater Baghdad
  • Kurdistan
  • Southern Iraq
  • Eastern Iraq
  • Western Iraq
  • Other

Statements[edit]

S1: Greetings, we are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. If you complete this survey, you will be entered into a raffle to win 150 minutes of airtime. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S1 Alternate: Greetings, For a chance to win 150 minutes of airtime, please complete the following survey.  We are from Wikipedia and are conducting a research survey to improve our services. We would like to ask you a few questions about how you use your phone to access information. This survey won’t take more than a few minutes of your time. Please listen to each question carefully and respond as using the keypad on your phone.

S2: Wikipedia is an internet website where you can find information about almost anything you would like to know.

S4: Thank you for completing our survey. You have have been entered into a raffle to win 150 minutes of airtime. We really appreciate your time. Have a wonderful day.