The OTRS team always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.
The OTRS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the OTRS team. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the OTRS team. It therefore takes some time before you receive a response regarding your application.
If you are interested in volunteering, please read OTRS/Recruiting for information about what the job entails. Feel free to join #wikimedia-otrs to ask any questions that you might have with regard to Wikimedia OTRS. Before applying, please ensure that you are:
Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.
If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.
|Please and also send an e-mail to volunteers-otrswikimedia.org linking to your application on this page and giving your age. Please do so each time you apply.|
- User links:
- Babel / Languages you can reply in: English-3/4 and Persian-N
- Your most active user talk page(s): User talk:Mhhossein
- Email sent?: Yes
- Queues you would like access to:info-en (English), info-fa (Persian) & permissions-commons (En and Fa)
I have 'reviewer', 'auto-patrolled' and 'rollback' rights on En Wikipedia. I've done some contributions to Commons and I'm familiar with copyright issues regarding images. In En Wikipedia, I have also contributed to more than 70 AFD nominations and successfully nominated 18 DYKs. I have also created a Good article, among some other 27 articles, and promoted two articles to GA level. You can add to the list, my contributions to Farsi Wikipedia, where I'm auto-patrolled. I'd like to help out on OTRS because I think, as a bilingual, I can now help to remove doubts and answer the questions. Thanks. -- Mhhossein (talk) 12:27, 13 August 2016 (UTC)