The OTRS team always welcomes new volunteers to help with answering tickets. Nonetheless, to ensure the quality of service and given the confidential nature of the work, there is a selective application procedure.
The OTRS administrators are a group of highly-trusted and experienced volunteers who assess your application to join the OTRS team. When assessing an application, they familiarize themselves with your work on the Wikimedia projects to ensure that you are suitable as an addition to the OTRS team. It therefore takes some time before you receive a response regarding your application.
If you are interested in volunteering, please read OTRS/Recruiting for information about what the job entails. Feel free to join #wikimedia-otrs to ask any questions that you might have with regard to Wikimedia OTRS. Before applying, please ensure that you are:
Please review the list of queues prior to submitting your application, and apply for all of those queues where you think you'd be able to help.
If you'd like to volunteer for the info-de queue, please apply locally by following the instructions at de:Wikipedia:Support-Team#Mitarbeit im Support-Team.
If you'd like to volunteer for the info-nl queue, please apply below and send an email to contact-nllists.wikimedia.org for the team to assess your application.
|Please and also send an e-mail to volunteers-otrswikimedia.org linking to your application on this page and giving your age. Please do so each time you apply.|
- User links:
- Babel/Languages you can reply in: zh-N en-N ja-1 yue-N for hk/ma/Guangdong users
- Your most active user talk page(s): zh:User Talk:Hamishcn
- Email sent? yes after 10 mins max
- Confirmation: ticket:2018061310007899
- Queues you would like access to: info-zh info-en permissions-zh-hans permissions-zh-hant
Joined zhwp in 2015, but active in contributing since last year due to ipblocks, now local new pages patrol and rollback with about a year of experience. I'm very glad and happy to help others with something I could do for other in both real life and on the internet.And I am always polite to everyone though he or she is impolite to me, because I know that quarrel is not the right way to solve the problem and even make situation worse. GS LEADS 3-0 16:41, 13 June 2018 (UTC)
- For permission queues, please demonstrate your understanding in copyright matters. -Mys_721tx (talk) 01:06, 14 June 2018 (UTC)
- User links:
- Babel/: es-N
- Your most active user talk page(s): (eswiki) Discusión
- Email sent? Yes
- Confirmation: ticket:2018061510001408
- Queues you would like access to: info-es
I'd like to help out on OTRS because I have experience in generalized help, in Wikipedia in Spanish as a rollbacker and "Tutor", as part of the IRC channel team (wikipedia-es) and as operator of the IRC channel (wikimedia-co). Joanmrl (talk) 04:57, 15 June 2018 (UTC)