Research:Warning Templates in Huggle

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Created
2011/07
Duration:  2011-07 — 2011-08
Open access project  Open access
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Open data project  Open data
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This page documents a research project in progress.
Information may be incomplete and change as the project progresses.
Please contact the project lead before formally citing or reusing results from this page.


This project is an experimental study measuring the effects of warning messages sent to new users by vandal fighters using the tool Huggle, specifically investigating whether messages with personalized greetings, teaching messages, and images are better at retaining good-faith editors and inhibiting bad-faith editors.

In Huggle, vandal fighters are given a queue of edits made by users, and are given the option to revert the edit and send the user a templated warning message. The default warning message for a user who has not previously received a warning was modified across three variables -- personalized, teaching, and images -- for a total of eight different messages. The default configuration of Huggle was changed so that when a vandal fighter using Huggle left a default warning, it would randomly leave one of our eight warnings.

Process[edit]

Previous research has suggested that new users are receiving substantially fewer personalized messages since 2006, and that there may be creeping institutionalization of Wikipedia's administrators and vandal fighting corps. Personalized messages are intended to emphasize that the user who reverted them is a volunteer who individually made a determination that their edit would be rejected -- this may lead to higher retention of good-faith contributors whose edits were reverted, but also may lead to increased vandalism by malicious users. Alternatively, vandals might be shamed into stopping their actions and even converted into good-faith contributors after a friendly, personalized introduction.

Methodology[edit]

With assistance from the Huggle developers, in particular User:Addshore, we developed a template that would randomly substitute one of eight different templates, based on a modulus function applied to the current second: w:Template:Uw-test-rand1. The global Huggle configuration was updated so that when a user clicked the standard "revert and warn" button in Huggle, the software would insert this template instead of the default (w:Template:Uw-warning1. In order to keep track of which users were receiving which messages, we polled the templatelinks table in the enwiki database every 15 seconds, as each of the messages had a differnt blank z-template. In order to determine which users actually read their messages, we also polled the user_newtalk table in the enwiki database every 15 seconds -- the table that keeps track of whether a user has a new message, which is used by MediaWiki to display the yellow 'new message' banners.

Analysis[edit]

We analyzed the data based on a number of outcome metrics. Whether or not the warned user continues to edit is a mixed measure that is poor for determining the success of each template category. This is because we want good-faith contributors to continue editing, while we do not want bad-faith contributors to keep vandalizing. Furthermore, we certainly do not want good-faith contributors to begin vandalizing after being reverted and warned, while we definitely want vandals to 'convert' into good-faith contributors. Because of these varied possibilities, we qualitatively analyzed the contributions of each editor before and after they received each message.

Qualitative Coding[edit]

Two human coders reviewed the revision history of each warned editor, both before and after they received the warning message. A four-point ordinal scale was used to determine the quality of each user's edits. These levels roughly corresponded to actions relevant to vandal fighters and administered. Editors with a score of 1, for example, are blatant vandals whose actions merit at least a temporary block, while editors with a score of 4 are good-faith contributors whose edits should not have been reverted as vandalism. The scoring system is described below, with examples of content. In addition, for users who edited after they received a message, the coders indicated if the warned user contacted the editor who reverted them, and if this contact was retaliatory or not. The two coders independently rated the contributions of all the editors in this sample, with a 10% overlap to test for intercoder reliability -- which was high, with a Krippendorff's alpha (ordinal) value of 0.804. To ensure the consistency of ratings, before and after edits were coded separately and independently.

score criteria examples cases
1 blatant or sustained vandals, likely block racial slurs; personal attacks against editors; libelous attacks against article subjects; obscene images; digit transposing; violations of 3RR 1, 2, 3
2 vandals who damage articles, but not yet block-worthy absurd/joke edits (trying to be funny); removing content from articles; non-libelous attacks against article subjects 1, 2, 3
3 test edits and good faith that should be reverted keyboard mashing; POV pushing; inserting patently non-notable facts; vandals who immediately revert their own edits 1, 2, 3, 4
4 good faith edits that should not be completely reverted edits slightly out of policy (e.g. correct statement, but no references added); string of good edits with an obvious unintentional mistake 1, 2, 3, 4

The ratings of edits made before the message was read were then used to identify three populations of users: blatant vandals (score < 2), test editors (score between 2 and 3, inclusive), and good workers (score > 3).

Outcome metrics[edit]

Outcome measures were calculated as follows:

  • Stays: Does the editor continue to edit in any namespace after being warned?
  • Contact: Does the editor attempt to contact the user who warned them? Note: Users who ask questions directed to the reverting editor in any space or manner were flagged as attempting to contact -- this includes inserting the text "Why did my edit get reverted?" on their own talk page, the article's talk page, an edit summary, or even the article text itself.
  • Good contact: If the editor does contact the user who warned them, is this contact non-retaliatory? Retaliation includes vandalizing a user's talk or user page, but does not include asking why they were reverted on the reverter's user page. Coders did not attempt to determine whether blatant vandals were making facetious or insincere requests, although repeated messaging that bordered on harassment was classified as retaliation.
  • Improves: If the user continued to edit after reading the message, is the quality rating for the user's edits after to the message greater than the rating for the user's edits before the message? Note that in the cases of 'good workers' who began with highly-rated contributions, it is nearly-impossible for them to improve.
  • Good outcome: A combined metric of the above outcomes. If the user was a blatant vandal, improving, not staying, or good contact is considered a good outcome. If the user was a good worker, continuing to edit or good contact is considered a good outcome.

Variables added and removed[edit]

Regression tables are not included for image/no image pairs, because no outcome metric was even marginally statistically significant in any direction. Messages with and without images were merged into the same category, reducing the number of independent variables to two: teaching and/or personalized. In addition, three potentially extraneous variables were included in the regression: whether or not the user was a registered user, the number of edits to non-talk pages made before receiving a warning, and the number of edits to talk pages made before receiving a warning.

Messages tested[edit]

Results and discussion[edit]

Note that the following font weights are used to indicate levels of significance:

  • Bold and italics: Substantial significance (p-value less than .001)
  • Bold only: Standard statistical significance (p-value between .001 and .05)
  • Italics only: Marginal significance (p-value between .05 and .15)
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Outcome.good contact.all groups.svg
Outcome.improves.all groups.svg
Outcome.stay.all groups.svg
Outcome.good outcome.all groups.svg

Improves[edit]

Does the editor improve the quality of their work?

Coefficients: blatant vandals test editors good workers
Estimate std.error p-value significant Estimate std.error p-value significant Estimate std.error p-value significant
(Intercept) -0.068 0.175 0.698 0.135 0.0784 0.085 marginally -0.011 0.083 0.892
is anonymous 0.086 0.157 0.585 0.050 0.067 0.456 0.079 0.073 0.279
# of edits before message (non-talk namespaces) 0.030 0.008 <0.001 substantially 0.007 0.003 0.042 significant -0.0007 0.001 0.655
# of edits before message (talk namespaces) -0.00008 0.0390 0.998 0.007 0.017 0.700 0.004 0.009 0.591
teaching message 0.186 0.154 0.232 0.031 0.073 0.667 -0.040 0.0860 0.641
personal message 0.129 0.122 0.296 0.020 0.074 0.787 -0.00003 0.070 1.000
teaching and personal message -0.142 0.203 0.486 -0.025 0.0999 0.799 0.066 0.1162 0.569
  • The larger number of edits an editor performs before receiving a first-level warning, the more likely they are to improve if they are in the "blatant vandals" and "test editors" groups.
  • Note: due to the metrics we used, it is near-impossible for editors to be both classified "good workers" and improve, because good workers were already at the top of the edit quality scale.

Contact[edit]

Did the reverted editor try to contact the huggler at all?

Coefficients: blatant vandals test editors good workers
Estimate std.error p-value significant Estimate std.error p-value significant Estimate std.error p-value significant
(Intercept) 0.261 0.147 0.080 marginally 0.131 0.057 0.023 significant 0.326 0.146 0.029 significant
is anonymous -0.141 0.130 0.281 -0.056 0.049 0.254 -0.267 0.127 0.040 significant
# of edits before message (non-talk namespaces) -0.005 0.007 0.445 -0.002 0.003 0.439 0.004 0.003 0.189
# of edits before message (talk namespaces) 0.112 0.034 0.002 substantially 0.106 0.013 < .0001 substantially 0.040 0.016 0.014 significant
teaching message -0.228 0.136 0.098 marginally -0.004 0.054 0.946 -0.175 0.149 0.246
personal message 0.062 0.105 0.559 0.070 0.055 0.202 0.101 0.122 0.412
teaching and personal message 0.317 0.176 0.077 marginally -0.061 0.074 0.408 0.314 0.201 0.124
  • Across all messages, anonymous editors who are reverted for making quality edits are significantly less likely to contact the reverting Huggler.
  • Reverted editors who are not blatant vandals are more likely to contact the reverting editor if the message posting was personal.
    • This makes sense. A personal message posting is more inviting and reminds the reverted editor that the revert operation was actually performed by a person.
    • It's interesting that the probability of contact with the reverting editor does not increase for blatant vandals. This is probably a good thing for hugglers.

Good contact[edit]

For those reverted editors try to make contact, is the contact good (i.e not bad).

Coefficients: blatant vandals test editors good workers
Estimate std.error p-value significant Estimate std.error p-value significant Estimate std.error p-value significant
(Intercept) 0.360 0.278 0.232 0.529 0.242 0.036 significant 0.885 0.229 0.003 substantially
is anonymous 0.039 0.222 0.866 0.096 0.193 0.624 -0.281 0.192 0.172
# of edits before message (non-talk namespaces) -0.024 0.050 0.645 0.010 0.026 0.700 0.005 0.004 0.220
# of edits before message (talk namespaces) -0.019 0.054 0.736 0.045 0.032 0.167 0.004 0.016 0.806
teaching message -0.999 0.187 <0.001 substantially -0.076 0.275 0.784 0.159 0.187 0.414
personal message 0.681 0.217 0.014 significant -0.149 0.254 0.562 0.001 0.219 0.997
teaching and personal message NA NA NA -0.129 0.353 0.716 NA NA NA


Note: This regression is only over reverting edits that resulted in the reverted editor contacting the huggler who reverted him/her.

  • For blatant vandals (unlikely) the probability of having a negative contact is increased for the teaching message, but decreased for a personal message.
    • One theory for the decrease of negative contact in the case of the personal message is the embarrassment of the vandal. A vandal might be less excited about vandalizing when they realize that they are causing another human being trouble.
    • It's interesting that the teaching message without the personalized component predicts an increase in the probability of negative contact.

Stay[edit]

Will the reverted editor perform any edits after reading their message?

Coefficients: blatant vandals test editors good workers
Estimate std.error p-value significant Estimate std.error p-value significant Estimate std.error p-value significant
(Intercept) 0.288 0.125 0.023 significant 0.425 0.058 < .0001 substantially 0.741 0.158 < .001 substantially
is anonymous 0.142 0.107 0.186 -0.216 0.052 < .0001 substantially -0.268 0.139 0.056 marginally
# of edits before message (non-talk namespaces) 0.019 0.008 0.018 significant 0.013 0.003 < .0001 substantially 0.008 0.003 0.011 significant
# of edits before message (talk namespaces) 0.167 0.040 < .0001 substantially 0.119 0.018 < .0001 substantially 0.024 0.019 0.207
teaching message -0.227 0.106 0.034 significant 0.076 0.043 0.082 marginally -0.146 0.130 0.264
personal message -0.050 0.098 0.611 0.071 0.045 0.115 0.013 0.118 0.915
teaching and personal message 0.097 0.144 0.501 -0.076 0.062 0.219 0.046 0.178 0.797
  • In all cases, the number of edits an editor performs before reading the message is a positive predictor of performing more edits.
  • The teaching message predicted a decrease in the probability of a blatant vandal sticking around to perform more edits after reading the message.
    • This is probably a good thing as getting rid of blatant vandals should be more efficient than reverting them again.
  • We found marginal significance that the teaching and personal messages increase the probability that an editor would continue to edit. This is probably a good thing, but it should be taken with a grain of salt due to its marginal significance.
  • In the case of the personal and teaching message, the effects of personal and teach appear to not sum up, but rather decrease slightly. It appears that it could be better to have either personal or teaching elements in the message rather than both.

Overall good outcome[edit]

Coefficients: blatant vandals test editors good workers
Estimate std.error p-value significant Estimate std.error p-value significant Estimate std.error p-value significant
(Intercept) 0.649 0.124 < .0001 substantially 0.404 0.063 < .0001 substantially 0.597 0.159 < .001 substantially
is anonymous -0.128 0.106 0.229 0.058 0.058 0.316 -0.253 0.140 0.073 marginally
# of edits before message (non-talk namespaces) 0.003 0.008 0.676 0.003 0.004 0.452 0.009 0.003 0.007 substantially
# of edits before message (talk namespaces) -0.118 0.040 0.004 substantially 0.010 0.020 0.608 0.023 0.019 0.231
teaching message 0.260 0.105 0.014 significant -0.016 0.048 0.740 -0.064 0.131 0.626
personal message 0.146 0.097 0.135 0.001 0.049 0.981 0.114 0.119 0.344
teaching and personal message -0.204 0.142 0.152 -0.013 0.068 0.845 -0.007 0.179 0.967

Future work[edit]