Strategy/Wikimedia movement/2018-20/Recommendations/Sprint/Advocacy/4

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Knowledge management[edit]

the knowledge is captured and retained -> accessibility increases -> the community has active input -> learning and exchange makes the movement more resilient and better prepared

R4: There is constant knowledge management about methods, cases, success stories, and failures for all advocates to access and learn from, processed and maintained by, with and for them.

WHY[edit]

Why: knowledge management (storing, classifying and making available) of materials is essential for a global movement that runs advocacy efforts. Many dossiers and ideas developed in EU or US are then copied in various jurisdictions. A trace of how it was tackled and by whom is the basic minimum others should be able to obtain in such a repository. Also since the essence of our projects is knowledge management it should expand into all realms of our work.

WHAT[edit]

Knowledge management is a sum of resources, classification techniques, and efforts to make the existence of this information known to anybody who is and who may/should be interested. So in our understanding knowledge management isn’t just storing materials, it is critically sorting them, making them searchable and updated if needed. Our community excels at that and it is time that advocacy resources, testimonials, tutorials and other information of this type met the high standards we set for access to knowledge in general.

HOW[edit]

The repository needs centralisation in the aspect that it should be accessible for everybody without really knowing that they need to look for a specific region or dossier; it should have sufficient metadata to be searchable and materials should be actively sought, organised and also featured in a centralised manner. At the same time the community members should be able to add content and request UX modifications. Materials on best practices of doing advocacy, training and capacity building content should be designed, planned and added through a conversation with the community on specific needs and objectives. This important function should be a part of the coordinating activities at the Advocacy Hub.