Talk:Fundraising 2012/Translation/Donor email response

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Variable for last name[edit]

I notice that we have {{ticket.requester.first_name}} as (presumably) a variable to be replaced with first names. Do we have one for the last name? I'm asking this because in Japanese you would use 「<last name> 様」 (which roughly corresponds to "Dear Mr./Ms. <last name>") much more frequently than 「<first name> さん」, or "Hi <first name>" when you are expected to write professionally. Calling with last names is especially important in business mails such as Fundraising_2012/Translation/Donor_email_response, which are supposedly polite enough. --whym (talk) 06:37, 16 September 2012 (UTC)

Hey Whym, Thanks for raising this. Ill talk with our customer service people and pass that on. If needs be we can update the translations in ja to reflect this :) Jseddon (WMF) (talk) 07:51, 26 September 2012 (UTC)