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WikiIndaba 2023/Submissions/Mastering Tool Documentation: Building User-Friendly Guides for Wikimedia Tools

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Indaba 2023 Logo ID : Mastering Tool Documentation: Building User-Friendly Guides for Wikimedia Tools
Author(s): Joris Darlington Quarshie (talk), Afimaame (talk) Username(s): Joris Darlington Quarshie (talk), Afimaame (talk) Type of submission: Workshop
Affiliation: Open Foundation West Africa Theme(s): Education and Technology
Abstract:

Effective documentation is crucial for the success and adoption of tools within the Wikimedia ecosystem. In this hands-on workshop, participants will learn essential skills and best practices for creating user-friendly and informative documentation for tools hosted on Wikimedia Toolhub. We will explore the key elements of comprehensive tool documentation, including installation instructions, usage examples, troubleshooting tips, and contribution guidelines. Through interactive activities and practical exercises, participants will gain the knowledge and confidence to create high-quality tool documentation that empowers users, fosters collaboration, and promotes the widespread adoption of valuable tools within the Wikimedia community.

Level of advancement: Basic
Special requirements:
Extra information:
How will this session be beneficial for the communities in the region?

Documentation Essentials: Understand the fundamental elements of tool documentation, including its purpose, target audience, and key components necessary for clear and concise instructions.

User-Centric Approach: Learn how to adopt a user-centric approach to tool documentation, ensuring that it addresses common user needs, questions, and challenges effectively.

Writing Techniques: Discover writing techniques and strategies to convey complex information in a simple and accessible manner, making it easier for users to understand and follow the documentation.

Visual Aids and Examples: Explore the use of visual aids, screenshots, and examples to enhance the clarity and usability of tool documentation, making it more engaging and user-friendly.

Troubleshooting and FAQ: Learn how to anticipate and address potential issues and frequently asked questions in tool documentation, enabling users to troubleshoot problems independently.

Collaboration and Contribution: Understand how to facilitate collaboration and encourage community contributions to tool documentation, leveraging the collective knowledge and expertise of the Wikimedia community.


Interested participants

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