Jump to content

WikiLearn - Introduction to Partnership Building (computer-graded exercises) - video: Evaluating non-programmatic aspects

From Meta, a Wikimedia project coordination wiki
@metadata
sourceLanguage"en"
priorityLanguages
"es"
"fr"
"ar"
"ru"
"zh"
allowOnlyPriorityLanguagestrue
description"video in Introduction to Partnership Building (computer-graded exercises) - Basics of partnership building for Wikimedia volunteers, with computer-graded exercises."
label"WikiLearn - Introduction to Partnership Building (computer-graded exercises) - video: Evaluating non-programmatic aspects"
display_name"Evaluating non-programmatic aspects"
subtitle-210-7170-1"Now, I mentioned that in addition to measuring our activities, we may want to"
subtitle-7170-9180-2"somehow think about the partnership as a whole."
subtitle-9960-15510-3"So, again, not every day, not every week, but at the end of some kind of cycle, some"
subtitle-15510-22260-4"iteration of the project or the pilot year or the pilot whatever, or just every year or"
subtitle-22260-23730-5"every three years, whatever."
subtitle-24360-29730-6"It is useful to think about the non programmatic aspects of the partnership,"
subtitle-29730-35550-7"meaning the parts that aren't about the program work, the project, the things we do,"
subtitle-35550-41430-8"but more about the environment and human conditions of the partnership."
subtitle-42100-47530-9"And this is important because these things can really change people's experience of the"
subtitle-47530-55930-10"partnership. And if there are obstacles or costs, costs in time, for example, costs in"
subtitle-55930-61720-11"frustration, that can really affect the overall value of the partnership."
subtitle-62020-67660-12"For example, the programs themselves, the workshops or data donation or whatever we're"
subtitle-67660-72970-13"doing together may be going great, but the contact person at the partner is impossible"
subtitle-72970-79330-14"to work with. That can happen, and this impossible person is generating frustration"
subtitle-79330-80410-15"and burnout."
subtitle-80740-82000-16"Maybe they are offensive."
subtitle-82000-85960-17"Maybe they're just never returning phone calls or emails and it's impossible to"
subtitle-85960-88150-18"schedule anything, whatever it is."
subtitle-88180-94630-19"It can actually come at a great cost to us because burnout of volunteers for us is a"
subtitle-94630-97030-20"great cost, especially to smaller groups."
subtitle-98380-103750-21"If we have a group of five, six, seven active people and two of them get burnt out"
subtitle-103750-108890-22"by a partner who is impossible to work with, that's a huge problem."
subtitle-108910-115780-23"So huge, it may be worth not continuing with the successful program because the human cost"
subtitle-115780-117880-24"to us as a group is too high."
subtitle-120210-126660-25"These are costs and they can affect our overall assessment of "is this partnership"
subtitle-126660-132270-26"really worth it to us?" And I stress this because this kind of thing about people's"
subtitle-132270-138210-27"behaviors or about the kind of non programmatic costs won't figure in the"
subtitle-138210-141900-28"metrics that we have designed in our theory of change, because that was focused on"
subtitle-141900-148320-29"activities and goals we didn't take into account what if it turns out that this person"
subtitle-148770-150000-30"is really unpleasant?"
subtitle-150270-163320-31"We didn't really have a metric for that, but it can still happen."