WikiLearn - Introduction to Partnership Building (computer-graded exercises) - video: Common problem and mitigations - unreasonable partner demands

@metadata	sourceLanguage "en" priorityLanguages "es" "fr" "ar" "ru" "zh" allowOnlyPriorityLanguages true description "video in Introduction to Partnership Building (computer-graded exercises) - Basics of partnership building for Wikimedia volunteers, with computer-graded exercises." label "WikiLearn - Introduction to Partnership Building (computer-graded exercises) - video: Common problem and mitigations - unreasonable partner demands"
display_name	"Common problem and mitigations - unreasonable partner demands"
subtitle-160-7200-1	"Another thing that can happen in the context of a partnership is that suddenly the partner"
subtitle-7200-9840-2	"makes some unreasonable demand."
subtitle-11470-15490-3	"Suddenly our partner wants something that we just cannot accommodate."
subtitle-15580-20350-4	"Maybe they want us to spend a lot of money we don't have."
subtitle-20530-21760-5	"They want to scale things up."
subtitle-21760-24310-6	"And it will require us to spend money, and we just don't have it."
subtitle-24580-28630-7	"Or maybe they make a demand that is against our norms."
subtitle-29110-36250-8	"For example, maybe they demand that we write an article about the executive director of"
subtitle-36250-41410-9	"the partner organization, even though it turns out that person is not notable"
subtitle-41440-43520-10	"according to our standards."
subtitle-43520-48370-11	"But they feel, "Hey, we're partnering with Wikimedia, why shouldn't you do this for us?""
subtitle-48370-49960-12	"And they insist, etc."
subtitle-50560-53960-13	"That's a problem. So what do we do in such a case?"
subtitle-56020-62830-14	"Well, again, the best way is to mitigate it in advance, by having an action plan for the"
subtitle-62830-64330-15	"partnership that we agreed on."
subtitle-64510-70240-16	"We agree that we're doing this and this and that, and not other things, so that you can"
subtitle-70240-73510-17	"point to it when suddenly they say, "Hey, we want you to spend a lot more money." You can"
subtitle-73510-75070-18	"say, "Well, no, this is the plan."
subtitle-75070-76630-19	"That's what we have budgeted for."
subtitle-76990-83200-20	"This is what we can do." If it's about norms, etc., you can mitigate in advance by"
subtitle-83200-84610-21	"offering them education"
subtitle-84610-88000-22	"about Wikimedia, and we mentioned it when we were talking about negotiation."
subtitle-88450-92170-23	"That sometimes you want to educate your partner about some core policies or"
subtitle-92170-97750-24	"Wikipedia, etc., but whether or not you've done that in advance, they can still make"
subtitle-97750-105010-25	"that demand. So you need to explain, honestly and firmly, why you cannot"
subtitle-105010-106120-26	"accommodate the demand."
subtitle-106300-108520-27	"You need to remind them about Notability policy."
subtitle-109840-116320-28	"You need to show them how this person does not meet the notability criteria, why he is"
subtitle-116320-122290-29	"not notable, or she, and that's it, and refuse to do it."
subtitle-122290-124650-30	"Explain that you literally cannot do it."
subtitle-124660-128260-31	"If you were to do it, the rest of the community would delete it."
subtitle-130930-136000-32	"And it may be, again, that this thing is so important to the partner, that they will"
subtitle-136000-139240-33	"refuse to work with you further if you don't give in."
subtitle-140080-142710-34	"That may happen. We don't want it to happen, but it may."
subtitle-142720-148390-35	"And if that happens, you wind down gradually, or even immediately terminate the"
subtitle-148390-150370-36	"partnership, if all else fails."
subtitle-150520-155080-37	"If you cannot convince your partner that it's an unreasonable demand, yeah, that might"
subtitle-155080-156250-38	"be the end of the road."
subtitle-156250-162780-39	"And in week six, we discussed some tips about how to end a partnership."