Wikimedia Foundation Annual Plan/2023-2024/Product & Technology/OKRs/WE1.2
Wiki Experiences 1.2: Complete improvements to four workflows that improve the experience of editors with extended rights (admins, patrollers, functionaries, and moderators of all kinds); extend their creativity; impact at least four different wikis, and meet KRs for each improvement set collaboratively with the volunteers.
This KR aims to support 'moderators' - the most experienced users across Wikimedia projects, who are typically users with extended rights, such as administrators, patrollers, CheckUsers, Oversighters, and Stewards. These user groups have a broad array of processes and needs, which vary from project to project. As such, a number of Wikimedia Foundation teams are contributing towards this goal.
In recent years the Wikimedia Foundation has focused its efforts on new user and new content growth. This has had the unfortunate outcome of increasing the workload on moderators - more content is being created by more users. Because of this, and in response to requests and frustrations across Wikimedia communities, we want to focus our efforts on supporting those moderators. We want to do this in a way which "extends their creativity", by which we mean we don't want to create constrained, inflexible tools, but rather make changes which enable moderators to be more creative and feel ownership over. We want to impact multiple Wikimedia projects, not just one, and want to set the goals and key metrics for this projects collaboratively with interested community members.
Below you can find a list of the five projects (and teams) which are specifically contributing to this Key Result. Each has a project page where you can learn more about the initiative and engage in discussion with the team.
If you are interested in discussing the projects below please check out their project pages or reach out to the hypothesis owner! Alternatively, feel free to post on this talk page.
Work streams[edit]
| Team name | Project | Hypothesis owner | Hypothesis | Target metrics |
|---|---|---|---|---|
| Moderator Tools | Automoderator | Sam Walton | If we enable communities to automatically prevent or revert obvious vandalism, moderators will have more time to spend on other activities. | TBD (Oct 2023) |
| Editing | Edit check | Peter Pelberg | If we build Edit Check (a two-sided system that help both newcomers and Junior contributors improve their edits while also supporting moderators), moderators at the English and French Wikipedias will be able to more easily keep up with moderation work, be empowered to configure how the system represents policies to contributors, and see improved edits from newcomers. | Metrics being finalized; see draft: mw:Edit check#Evaluating impact |
| Android | Patrolling on Android | Jazmin Tanner | If we build Patroller Tasks in apps this will increase moderators ability to respond to vandalism on the go across several language wikis, in service of WE1.2. We will also be able to provide feedback to the ORES API in partnership with the research team, which is relied on by volunteer developers. Based on our existing research we would start with edits users see in recent feeds and enable rollback, warnings, and positive encouragement. |
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| Growth | Community Configuration 2.0 | Kirsten Stoller | If editors with extended rights can transparently and easily configure important on-wiki functionality for all users, communities will have control over how features function on their wikis, and WMF teams will be able to ship new functionality quickly. | TBD (Oct 2023) Growth Team's current draft KRs. |
| Structured Content | Upload Wizard improvements | Alexandra Ugolnikova | If we make improvements to the Commons upload wizard that minimize one of the most common problems that cause future deletion requests, we will decrease moderator burden. One improvement will be to encourage users to select the right option when uploading not their “own work”. We will identify other improvements and measurable goals based on an analysis of a sample of 1000 deletion requests. | 2% decrease of the ratio of newly uploaded media that become deletion requests |