Volunteer Response Team/Volunteering

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If you think you Have What It Takes and are willing to work on difficult, sensitive, and at times hostile messages, you might just be what we're looking for:

Qualified volunteers should be:

• Courteous
• Skilled at resolving disputes
• Friendly, even in the face of hostility
• Sensitive to the needs of those outside Wikipedia
• and have extraordinary discretion.

If you'd like to volunteer see OTRS/Info-en recruiting and make a new section like below and append it to this page:

====Username====
I'd like to help out on OTRS!

*'''Languages:''' I speak English, French, and Spanish
*'''User Page:''' [[en:User:Mindspillage]]

Thank you. ~~~~

Please note that OTRS is very selective, and considering the nature of the work, requires that we be familiar with you and your work on Wikimedia projects before accepting you as a volunteer. It may take some time before your request is replied to, please be patient.

User:Example User

I'd like to help out on OTRS!

• Languages: I speak Zulu, Inuit, and Sinhala
• User Page: Example User

Thank you. User:Example User 03:29, 15 November 2006 (UTC)

Vito Genovese

Since i'm relatively new here, i would like to add a detailed statement. I am a sysop on Turkish Vikipedi and handling the copyright issues on a daily basis. I ask every contributor to make people send the permissions to info-tr@wikimedia.org (which is a much more reliable way due to legal risks) and since Özgür is the only one responsible for the info-tr section, i'd like to help him out with these permission mails.

As you can see from Interiot's editcount, i've sent 1882 messages in 4 months (i'd like to mention that i rarely send welcome messages). Most of them were comprehensive and informative (see an example), explaining the newbies how things work and informing the community about copyrights and policies.

An extra reason for my application is to use the account for promoting Turkish Vikipedi. We have been planning to activate the "School projects" program and i would like to use the official e-mail address for communication.

However i don't want to limit myself to info-tr. If possible, i would like to apply for both info-tr and info-en.

Thank you!

• Languages: I speak Turkish (native), English (near native), German (fluent) and Adyghe (basic).
• User Page: Vito Genovese

Vito Genovese 06:03, 15 November 2006 (UTC)

ST47

I'd like to help out on OTRS! I'm not an admin(yet), but I'm rather active.

• Languages: English, y un poco del espanol
• User Page: en:User:ST47

Thank you. ST47Talk 11:48, 20 November 2006 (UTC)

JzG

I'm up for this. OTRS is important, I reckon, and backlogs is bad. I have the trusty Wikimop should the need arise.

• Languages: English, my French and German are insufficient for dealing with anything complex.
• User page: en:User:JzG

Just zis Guy, you know? 23:46, 20 November 2006 (UTC)

AmiDaniel

Gahh, I just discovered this page after contacting Mindspillage a few days ago. Anywho, I heard there was quite an OTRS backlog, and I'd be more than willing to help out. I'm an admin on enwiki and quite active there, and I'm slowly becoming more active on meta. On a regular daily basis I deal with many upset users, many legal threats, and many downwright disrespectful people, and over time I've become quite good at dealing with them. I'm currently pursuing a dual major in compsci and English/Pre-Law, thus I'm quite capable of dealing with both technical and legal inquiries. I'd primarily like to work on the queues info-en, info-de, permissions-en, and permissions-de, though I'm more than willing to lend a hand wherever it is needed.

• Languages: I'm a native speaker of English, fluent in German, and minimally capable in Spanish and French.
• User Page: w:en:User:AmiDaniel

Thank you. AmiDaniel 04:28, 21 November 2006 (UTC)

newmanbe

I'd like to help out on OTRS!

• Languages: English and (basic) Spanish
• User Page: s:en:user:newmanbe

Thank you. —Benn Newman 00:02, 25 November 2006 (UTC)

Zzyzx11

I'd like to help out on OTRS too. I have been active on Wikimedia projects since February 2005, and a sysop on en.wikipedia since June 2005.

• Languages: English, my ability with other languages is insufficient for dealing with others on OTRS.
• User Page: en:User:Zzyzx11

Thank you. Zzyzx11 05:42, 25 November 2006 (UTC)

Jacoplane

I'd like to help out on OTRS!

• Languages: I speak Dutch, French, and English
• User Page: en:User:Jacoplane

Thank you. Jacoplane 19:12, 26 November 2006 (UTC)

Helix84, Mz

We'd like to manage Slovak permissions and inquiries. Especially, we'd like to make this the official place for permissions. We're both active users and admins on Slovak Wikipedia.

• Languages: I speak Slovak, Czech, English, and Italian
• User Page: sk:User:Helix84

• Languages: I speak Slovak, Czech, English, German, French, Hebrew
• User Page: sk:User:Mz

Thank you.

• ~~helix84 13:53, 28 November 2006 (UTC)
• Mz sk 13:57, 28 November 2006 (UTC)

Martinp23

I'd like to help out on OTRS (info-en or permissions queues). I've been interested in helping with OTRS for a while, so I thought I'd apply now. I'd like to help clear the backlogs.

• Languages: I speak English and a little French (and some Latin, if that's ever neccesary)
• User Page: en:User:Martinp23

Thank you. Martinp23 19:39, 28 November 2006 (UTC)

When you're finished helping Khukri I'll give you an OTRS intro if we can organize times to meet on IRC. -- Jeandré, 2006-12-17t19:43z

OK, thanks. I'm on IRC from around 1800 to 2300 UTC daily. Martinp23 20:23, 17 December 2006 (UTC)

schiste

I'd like to help out on OTRS!

• Languages: I speak French (N), english-3 and german-2
• User Page: fr:User:schiste

Thank you. Schiste 07:08, 1 December 2006 (UTC)

Para

I'd like to help out on OTRS. I'm interested mainly in dealing with permissions mail related to images on Commons, but can work with any queues where my language skills are sufficient.

• Languages: Finnish (fi), English (en-4), French (fr-2) and Swedish (sv-1)
• User Page: Commons:User:Para

Thank you. --Para 11:07, 1 December 2006 (UTC)

bayo

I would like to help out on OTRS!

• Languages: I speak French (native), English (en-2) and Spanish (es-0.5)
• User Page: fr:Utilisateur:Bayo

Tanks. Bayo 04:32, 3 December 2006 (UTC)

Moondyne

Sounds like a challenge, and useful as well. I have a thick skin and enjoy challenges. I'm happy to pitch in if you need me!

• Languages: I speak English
• User Page: en:User:Moondyne

Thank you. Moondyne 11:48, 8 December 2006 (UTC)

Elaragirl

While I am not an admin, I deal with trouble tickets of upset customers in my job every day. I am also able to converse in several languages and, after dealing with some issues touching on OTRS, thought it would be a good idea to apply.

• Languages: I speak English (professonal level), French, basic Arabic, basic Spanish, and several chinese dialects, including Mandarin.
• User Page: en:User:Elaragirl or zh:User:Elaragirl

Thank you. --Shrieking Harpy ^Talk|Count 22:07, 11 December 2006 (UTC)