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Editor Survey 2011/Appendix

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APPENDIX A: Survey Methodology

[edit]

The survey was conducted online on all Wikipedia language sites in the last week of April. Using the help of the community, the survey was translated into 21 languages beyond English, including: Chinese (traditional, Hong Kong), Chinese (simplified), Serbian, Russian, Portuguese, Polish, Dutch, Macedonian, Italian, Hungarian, Croatian, Hebrew, French, Finnish, Spanish, German, Danish, Welsh, Catalan, Bulgarian and Arabic. The survey was conducted in native languages for which translations were available, and for the remainder of Wikipedia language projects the survey was available in English.

The survey was limited to only registered Wikipedia users, and each user saw a link to the survey only once. This ensured that all users (editors) had an equal probability of participating in the survey, and the survey was not biased towards those editors who edit more frequently. We had to set a cookie within the Central Notice banner for the survey to guarantee that it would only show up once per user. The foundation used an open source survey tool, Lime Survey, to field the survey, and the survey was hosted by the foundation. Survey participants also had the option of saving the survey and taking it later.

The survey ran for seven days on the website, with a total of 31,699 views of the banner invitation. By the end of the week, we had collected a total of 8,193 responses to the survey. After data cleaning, which involved removing instances of vandalism, deleting unfinished surveys, etc. we had a total of 5,073 responses.

Appendix B: WESI Linear Regression Summary

[edit]

As discussed in section 4.6, we performed a multi-linear regression on the WESI, to identify the key determinants of Editor Satisfaction.

The results are summarized below:

Variable

Estimate

t value

Pr(>|t|)

Significance

(Intercept)

7.957

69.891

< 2e-16

«««««

Total lifetime edits

0.000

1.673

0.09438

««

Age

-0.005

-1.558

0.1192

«

Education: Master's and above

-0.296

-2.713

0.00669

««««

Education: Bachelor's

-0.251

-2.665

0.00772

««««

Education: A-levels or lower

-0.184

-1.765

0.00234

««««

Gender: Female

-0.380

-2.866

0.00418

««««

Another editor adding content to an article you're working on

0.439

4.671

3.08E-06

«««««

Having inaccurate material added to an article you started

-0.073

-0.745

0.45609

«

Getting a barnstar or similar award from another editor

0.430

4.313

1.64E-05

«««««

Have your article(s) selected as featured article(s)

0.050

0.395

0.69304

«

Having other editors fix grammatical errors in article(s) you started

0.556

6.104

1.12E-09

«««««

Having other editors add content to article(s) you started

0.403

4.006

6.27E-05

«««««

Having your picture(s) used in articles

0.163

1.819

0.06893

««

Having your content reused

0.025

0.262

0.79347

«

Having others compliment you on your edits/articles

0.714

7.852

4.98E-15

«««««

Article(s) making it to the front page

0.133

1.146

0.25172

«

Having your edits reverted without any explanation

-0.776

-8.81

< 2e-16

«««««

Having your edits reverted, but with an explanation

0.475

5.364

8.54E-08

«««««

Having an article that you were working on deleted

-0.401

-4.728

2.33E-06

«««««

Being looked down on by more experienced editors

-1.268

-14.146

< 2e-16

«««««

Argument(s) with editors on discussion pages or elsewhere

-0.567

-6.056

1.50E-09

«««««

Other editors pushing their point of view

-0.937

-10.217

< 2e-16

«««««

Offensive/inaccurate material added to articles you were working on

-0.161

-1.696

0.08997

««

For significance, a higher star rating is better: 0 <<<<< | 0.001 <<<< | 0.01 <<< | 0.05 << | 0.1 <

The Normal Q-Q plot, which is a measure of how well our defined model works, is displayed below.


.

Appendix C: Survey Results Summary

[edit]

This survey was completed by a total of 5,151 respondents. We excluded some of these respondents from the survey as part of our data cleaning process. The variables that were used as cleaning criteria are:

Age (Respondents less than 12 and more than 82 were excluded)

Total number of edits made on Wikipedia (respondents who said 1 million+ were excluded)

Number of editors interacted with in the last 30 days (respondents who said 1 million+ were excluded)

After removing these respondents, we were left with a total of 5,073 respondents. This comprised a total of 4,930 true editors (those that were >0 at D1B or H3).

Some of the questions in this survey were not mandatory which led to a variation of bases for particular questions. We have mentioned this along with the question, wherever this is the case.


INTRODUCTORY QUESTIONS





D1b. Since you started editing Wikipedia, approximately how many edits have you made?
(Please don’t include changes made using bots.)

Base: All respondents (5,073)

3%

0

19%

1-50

18%

51-500

16%

501-2,000

24%

2,001-10,000

20%

More than 10,000

Average: 8,537

D2. How old are you?

Base: All editors (4,930)

13%

12-17

14%

18-21

26%

22-29

19%

30-39

28%

40 or more

Average: 32

D3a. What is the highest level of education you have completed?

Base: All respondents (5,073)

9%

Primary education (elementary, primary, middle school or junior high school, etc.)

30%

Secondary education (high school, A-levels, apprenticeship, etc.)

35%

Tertiary education undergraduate (diploma, associate’s degree, bachelor’s degree)

18%

Graduate education (master’s)

8%

Graduate education (doctorate)

D3b. Are you currently enrolled in school or university?

Base: All respondents (5,073)

43%

Yes

57%

No

D4. Are you employed?

Base: All respondents (5,073)

43%

Yes, I am working full-time

15%

Yes, I am working part-time

42%

No, I am not currently employed

D5a. Are you married, do you have a partner, or are you single? (Not Mandatory)

Base: All respondents (4,528)

28%

I am married

17%

I have a partner, but I am not married

55%

I am single

D5b. Do you have children? (Not Mandatory)

Base: All respondents (4,672)

24%

Yes, I have children

76%

No, I don’t have children

D7b. In which country do you live?

Base: All respondents (5,073)

20%

United States (us)

12%

Deutschland (de)

7%

Россия (ru)

6%

United Kingdom (gb/uk)

4%

France (fr)

4%

Italia (it)

3%

España (es)

3%

Polska (pl)

3%

Canada (ca)

3%

India (in)

Showing top 10 | Values greater than 2%

D8. Is there a Wikimedia chapter in that country?

Base: All respondents (5,073)

48%

Yes

5%

No

46%

I don’t know

D8a. Are you a member of the local Wikimedia Chapter?

Base: 48% who said ‘Yes’ to D8 (2,450)

18%

Yes

82%

No

'D9. What is/are 'your primary language(s)? Please choose all that apply.

Base: All respondents (5,073)

52%

English (en)

18%

Deutsch (de)

10%

Русский (ru)

10%

Español (es)

9%

Français (fr)

5%

Italiano (it)

4%

Polski (pl)

3%

Português (pt)

3%

中文(简体) (zh-hans)

Showing top 9 | Values greater than 2%

D10. What is your gender?

Base: All editors (4,930)

91%

Male

9%

Female

1%

Transsexual / Transgender

D11. In a typical day, how much time do you spend on your computer? (Not Mandatory)

Base: All respondents (4,983)

22%

10 and more hours

16%

9-8 hours

18%

7-6 hours

22%

5-4 hours

17%

3-2 hours

4%

About an hour

0%

Less than an hour

1%

Don’t use my computer daily

D12. We are interested in learning about your proficiency with computers and computer applications. Below is a list of proficiency levels. Please choose one that describes you the best. (Not Mandatory)

Base: All respondents (4,996)

1%

I am not very comfortable using a computer.

7%

I use my computer to read email, browse the Internet and use word processors.

56%

I can download and set up files and applications on my computer.

36%

I can program and create my own applications.





SECTION I: PARTICIPATION AND CONTRIBUTION

The next few questions are about your participation in Wikipedia.

Q1a. Which language versions of Wikipedia do you CONTRIBUTE to? Please choose all that apply.

Base: All editors (4,930)

76%

English (en)

20%

Deutsch (de)

13%

Français (fr)

12%

Español (es)

11%

Русский (ru)

6%

Italiano (it)

5%

Polski (pl)

4%

Português (pt)

4%

Simple English (simple)

3%

Nederlands (nl)

3%

Українська (uk)

3%

中文(简体) (zh-hans)

Showing top 12 | Values greater than 2%

Q1b. Which language version of Wikipedia do you PRIMARILY CONTRIBUTE to? Please choose ONE.

Base: All editors (4,930)

40%

English (en)

13%

Deutsch (de)

9%

Русский (ru)

6%

Español (es)

5%

Français (fr)

4%

Italiano (it)

3%

Polski (pl)

2%

Português (pt)

2%

中文(简体) (zh-hans)

Showing top 9 | Values greater than 1%

Q2a. Which language versions of Wikipedia do you READ? Please choose all that apply.

Base: All respondents (5,073)

93%

English (en)

30%

Deutsch (de)

23%

Français (fr)

20%

Español (es)

15%

Русский (ru)

12%

Italiano (it)

6%

Polski (pl)

6%

Português (pt)

5%

Nederlands (nl)

5%

Simple English (simple)

4%

Українська (uk)

4%

Svenska (sv)

Showing top 12 | Values greater than 3%

Q2b. Which language version of Wikipedia do you PRIMARILY READ? Please choose ONE.

Base: All respondents (5,073)

49%

English (en)

12%

Deutsch (de)

8%

Русский (ru)

6%

Español (es)

4%

Français (fr)

3%

Italiano (it)

3%

Polski (pl)

2%

Português (pt)

2%

中文(简体) (zh-hans)

Showing top 9 | Values greater than 1%

Q3. What is your user access level? Please choose all that apply.

Base: All respondents (5,073)

93%

Registered user (basic account, with or without rollbacker, reviewer status, etc.)

11%

Administrator

2%

Bureaucrat

2%

Checkuser

1%

Oversighter

0%

Steward

2%

Unregistered user (no account)


Q4a. We are interested in finding out more about your recent participation in Wikipedia and the Wikipedia community. For each activity, please indicate how often you have participated in the following activities in the last 30 days.


Base: All editors (4,930)


Very often
Often
Sometimes
Seldom
Not at all
Average
I edit existing articles
36%
29%
23%
9%
3%
3.87
I research articles
19%
23%
26%
17%
16%
3.13
I write new articles
12%
16%
26%
23%
23%
2.72
I participate in discussions about articles
6%
16%
31%
26%
21%
2.61
I patrol for copyright violations, vandalism or other problems
11%
12%
18%
20%
38%
2.38
I do translation work
7%
9%
18%
21%
45%
2.10
I answer readers’ questions and complaints
4%
7%
16%
20%
54%
1.86
I do public outreach or advocacy outside the Wikipedia community
4%
6%
11%
15%
64%
1.69
I develop or maintain policies, guidelines and similar community processes
2%
4%
10%
16%
68%
1.57
I resolve disputes among volunteers (e.g. mediation, arbitration)
1%
2%
7%
16%
74%
1.40
I participate in chapter work
2%
2%
4%
6%
86%
1.28
I organize or help events, workshops, meet-ups, or annual Wikimania conferences
1%
1%
3%
4%
90%
1.19
I do technical work such as maintaining servers or software
1%
1%
1%
3%
93%
1.14

Q4b. Below is a similar list of activities. Please indicate how often you have participated in the following activities in the last 30 days.


Base: All editors (4,930)


Very often
Often
Sometimes
Seldom
Not at all
Average
I upload or edit media, images, maps, etc.
7%
10%
20%
23%
40%
2.20
I participate in deletion processes such as speedy deletion, proposed deletion and articles for deletion discussion.
7%
8%
15%
21%
49%
2.03
I conduct quality review and assess articles for featured-article selection.
3%
5%
11%
17%
65%
1.63
I work on the help desk or do other work to welcome new editors.
3%
4%
10%
15%
69%
1.56

Q5a. Below is a list of reasons that some editors START contributing to Wikipedia. For which of the following reasons did you START contributing to Wikipedia? Please select as many as apply.

Base: All editors (4,930)

69%

I liked the idea of volunteering to share knowledge

64%

I saw an error and wanted to fix it

50%

I knew a lot about a subject that was poorly covered

29%

I wanted to demonstrate my knowledge to a wider public or community

28%

I saw a red link or noticed an article was missing, so I wrote it

27%

I wanted to learn new skills

12%

I wanted to see whether anyone could edit

10%

I wanted to participate in a discussion on Wikipedia

4%

My friends, family or colleagues contribute to Wikipedia

2%

I was assigned to edit for a school project or work

Q5b. Below is a list of reasons why some editors CONTINUE to contribute to Wikipedia. For which of the following reasons do you CONTINUE to contribute to Wikipedia? Please select as many as apply.

Base: All editors (4,930)

71%

I like the idea of volunteering to share knowledge

69%

I believe that information should be freely available to everyone

63%

I like to contribute to subject matters in which I have expertise

60%

It’s fun

59%

I like Wikipedia’s philosophy of openness and collaboration

57%

I keep finding or looking for mistakes

53%

I find articles that are incomplete or biased

44%

I want to popularize topics I care about

29%

I want to demonstrate my knowledge to a wider public or community

18%

I want to gain a reputation within the Wikipedia community

7%

I do it for professional reasons

Q6. Below is a list of tools available for editors. For each one, please tell us whether it makes it any difference when editing Wikipedia.

Base: All editors (4,930)

Not Aware
Makes it Easier
Makes No Difference
Makes it Harder

Help pages

7%
74%
18%
2%

Policies and guidelines

8%
63%
19%
10%

Editing interface

12%
61%
21%
6%

Wiki markup or HTML-like language

17%
56%
20%
8%

Community forums and discussions

11%
56%
27%
6%

Bots

23%
47%
27%
3%

User-scripts and gadgets

32%
46%
20%
2%

Automated tools such as Twinkle, Huggle, AWB, etc.

51%
27%
19%
2%

Q7c. If you were to become less active on Wikipedia in the NEXT SIX months, what do you believe would be the most likely reason? Please choose ONE.

Base: All editors (4,930)

37%

I think I will have less time

21%

I expect to spend more time on other offline activities

7%

I don't want to edit because of conflicts with other editors

6%

I expect to spend more time on other online activities

6%

The rules and guidelines for editing are becoming too complicated

4%

I think I don't have enough expertise to contribute

3%

It's a waste of my time since my edits will be reverted

3%

I am happy to read, and I don't want to contribute

2%

I don't want to spend my time editing

1%

Other people are doing, so I don't want to do it

0%

I don't want to edit the work of other editors

10%

Others


SECTION II: TECHNOLOGY AND NETWORKING

The next few questions are about your use of different types of technological devices and Internet websites.

Q8a. Below is a list of electronic devices some people own. Which of the following do you own?

Base: All respondents (5,073)

84%

A mobile or cellular phone

76%

A desktop computer

74%

A laptop computer or netbook

45%

An MP3 player such as an iPod

8%

A tablet device such as an iPad

0%

None of the above

Q8b. Do you own a smart phone such as an iPhone, Android, or BlackBerry?

Base: 84% who own ‘a mobile or cellular phone’ in Q8a (4,238)

38%

Yes

62%

No

Q8c. Below is a similar list of electronic devices. Do you use any of these devices to EDIT Wikipedia. Please choose all that apply.

Base: All respondents (5,073)

78%

A desktop computer

66%

A laptop computer or netbook

7%

A mobile or cellular phone

3%

A tablet device such as an iPad

2%

An MP3 player such as an iPod

Q8d. Below is a similar list of electronic devices. Which of these do you use to READ Wikipedia? Please choose all that apply.

Base: All respondents (5,073)

82%

A desktop computer

73%

A laptop computer or netbook

34%

A mobile or cellular phone

8%

A tablet device such as an iPad

6%

An MP3 player such as an iPod

Q9. Below is a list of tech activities some people may do regularly. For each one, please mark how often, if at all, you do it on a typical DAY. (Not Mandatory)


Base: All respondents (4,922)


< 1 hour
1-2 hours
3-4 hours
5-6 hours
7-8 hours
> 8 hours
Don’t do this online activity
Average
Reading Wikipedia
41%
40%
11%
3%
1%
2%
2%
1.61
Contributing to Wikipedia
43%
29%
14%
4%
1%
1%
7%
1.59
Email
53%
29%
9%
2%
1%
2%
4%
1.40
Staying in touch with friends and family on social networking websites such as Facebook
36%
19%
8%
3%
1%
2%
32%
1.09
Watching video on websites such as YouTube
60%
18%
5%
1%
1%
1%
15%
0.91
Instant messaging service such as MSN messenger and GTalk
27%
12%
5%
2%
1%
2%
50%
0.90
Blogging or reading blogs
40%
16%
4%
1%
0%
1%
37%
0.74
Using Twitter or a similar micro-blogging website
19%
6%
2%
1%
0%
1%
70%
0.45
Downloading music from websites or using programs such as iTunes
34%
6%
2%
1%
0%
1%
57%
0.42
Online shopping
52%
3%
1%
0%
0%
0%
44%
0.37
Online multiplayer games such as World of Warcraft
8%
5%
3%
1%
0%
1%
82%
0.33
Contributing to open-source software
14%
5%
2%
1%
0%
1%
78%
0.32
Online games, such as Farmville and CityVille, on social networking websites
11%
4%
1%
1%
0%
0%
82%
0.25
Using location-aware technologies such as FourSquare and GoWalla
9%
1%
1%
0%
0%
0%
89%
0.12

Q10.Below is a similar, shorter list of things people do online. Please mark how important each of these is in YOUR everyday life. (Not Mandatory)


Base: All respondents (varies between 4,700 and 4,900)


Extremely important
Very important
Somewhat important
Not too important
Not at all important
Average
Email
25%
35%
27%
11%
2%
3.69
Contributing to Wikipedia
9%
23%
41%
23%
4%
3.09
Social networking on websites such as Facebook
5%
12%
23%
26%
34%
2.27
Online gaming
2%
3%
9%
17%
68%
1.52
Tweeting on platforms such as Twitter
2%
3%
8%
16%
71%
1.49

Q11. Many people are using online social media these days. Do you: (Not Mandatory)


Base: All respondents (4,844)


Yes
No, but I am aware of this activity
No, I don’t know about this activity
Comment on friends’ status updates, photographs, etc. on websites such as Facebook
52%
42%
6%
“Like” content on SOCIAL NETWORKING WEBSITES such as Facebook
47%
45%
8%
Share online links on websites such as Twitter and Facebook
47%
45%
8%
Post status updates on social networking websites such as Facebook
46%
46%
8%
Post family or personal PICTURES online so that other people can see them
40%
54%
6%
“Like” content on BLOGS, NEWSPAPERS, etc.
35%
56%
9%
Have a personal blog
29%
64%
7%
Regularly post comments or pictures to a blog
25%
68%
8%
Tweet using Twitter or similar micro-blogging platforms
22%
65%
13%
Interact with other Twitter users through direct messages, replies and retweets
20%
66%
14%
Create media such as an audio broadcast or video, and podcast it or put it online on a website such as YouTube so it can be accessed by anyone
16%
75%
8%
Post family or personal VIDEOS online so that other people can see them
14%
78%
8%
Write reviews for restaurants and products on websites such as Yelp and Amazon.
13%
67%
20%
Answer, post or rate questions in online communities such as Quora and Fluther
12%
46%
42%
Share your location information with friends on websites such as FourSquare, Twitter, etc.
11%
73%
16%

Q12.Below is a list of features available on some mobile devices, such as cell phones and MP3 players. Please indicate the features you USE on any of your mobile devices. (Not Mandatory)


Base: Respondents who own a mobile phone or an MP3 player (3,978)


51% A feature/app that allows you to search for information
47% A feature/app that allows you to read Wikipedia
39% A feature/app that allows you to play games
37% A feature/app that allows you to share/see photos
35% A feature/app that allows you to access your social networking profile
33% A feature/app that allows you to share/watch videos
33% A feature/app that allows you to find information relevant to your location
19% A feature/app that allows you to access Twitter
14% A feature/app that allows you to “check in” at places
10% A feature/app that allows you to blog

Q13a. If Wikipedia were to launch features that were BUILT INTO Wikipedia’s mobile site, how likely would you be to use the following features to edit Wikipedia?


Base: All respondents (5,073)


Extremely likely
Very likely
Somewhat likely
Not too likely
Not at all likely
Average
A feature that allows you to save articles to read or edit offline
17%
16%
19%
20%
28%
2.73
A feature that allows editors to do block edits like paragraphs and sentences
13%
15%
19%
22%
30%
2.59
A feature that allows you to rate Wikipedia articles on a scale
13%
14%
20%
21%
32%
2.56
A feature that allows you to create new articles
11%
11%
17%
26%
35%
2.39
A feature that allows you to upload pictures from a mobile device to Commons
10%
11%
18%
24%
36%
2.36
A feature that allows you to check for vandalism on your phone
11%
11%
17%
24%
37%
2.35

Q14a. If you had to choose, which one of the following would you choose? (Not Mandatory)

Base: All editors (4,388)

92%

I believe editing Wikipedia is more rewarding than other online activities such as tweeting, social networking, etc.

8%

I believe contributing on Facebook, Twitter or similar sites is more rewarding than editing Wikipedia.

Q14b. If you had to choose, which one of the following would you rather do? (Not Mandatory)

Base: All editors (4,374)

91%

Spend my time editing Wikipedia so I can contribute to world knowledge.

9%

Spend my time blogging so I can get recognition for my writing.


SECTION III: WIKIPEDIA COMMUNITY

These next questions are about your interactions with other Wikipedia editors and your experiences as a member of the Wikipedia community.

Q15. In the last month, how many editors do you think you have interacted with (online, by telephone, or face-to-face)?

Base: All editors (4,930)

Mean: 104.6

Median: 3

Q16. Below is a list of tools you can use to communicate with other editors. Which of the following tools, if any, have you used in the PAST MONTH to communicate with other editors? (Please choose all that apply.)

Base: All editors (4,930)

60%

User-page discussions

30%

Email

20%

Village pump

12%

Social networking websites such as Facebook

11%

IRC

9%

Instant Messaging services such as GTalk and Yahoo Messenger

6%

Foundation-l and similar mailing lists

4%

Micro-blogging websites such as Twitter

2%

Wikimedia Foundation blog

1%

Planet Wikimedia blog

29%

None of the above

Q17. We are interested in finding out how you would describe fellow editors. Below is a list of words to describe editors within the Wikipedia community. Please choose the TOP TWO words that describe Wikipedia editors. Please select two.

Base: All editors (4,930)

48%

Collaborative

38%

Intelligent

35%

Helpful

31%

Friendly

24%

Arrogant

12%

Unfriendly

8%

Rude

5%

Dumb

Q18. Below is a list of interactions/experiences editors may have with others within the Wikipedia community. For each one, please tell us if you have had this interaction/experience.

Base: All editors (4,930)

66%

Having other editors add content to article(s) you started

59%

Having your edits reverted, but with an explanation

56%

Another editor adding content/photos to an article you are working on

56%

Argument(s) with editors on discussion pages or elsewhere

55%

Having other editors fix grammatical errors in article(s) you started

52%

Having others compliment you on your edits/articles

49%

Other editors pushing their point of view

43%

Having your edits reverted without any explanation

39%

Having inaccurate material added to an article you started

38%

Having your picture(s) used in articles

37%

Having offensive or inaccurate material added to articles you were working on

32%

Having your content reused

31%

Getting a barnstar or similar award from another editor

31%

Having an article that you were working on deleted

28%

Being looked down on by more experienced editors

21%

Article(s) making it to the front page

15%

Having your article(s) selected as featured article(s)

Q19.Below is a shorter list of interactions you have had within Wikipedia community. For each one, please tell us the degree to which it affects your overall experience editing Wikipedia.


Base: Varies based on Q18


Makes me less likely
Does not affect
Makes me more likely
Having others compliment you on your edits/articles
2%
20%
78%
Having your article(s) selected as featured article(s)
3%
22%
76%
Article(s) making it to the front page
2%
26%
72%
Having your picture(s) used in articles
2%
28%
71%
Getting a barnstar or similar award from another editor
1%
29%
70%
Having other editors add content to article(s) you started
1%
35%
64%
Another editor adding content/photos to an article you are working on
1%
40%
59%
Having your content reused
4%
40%
56%
Having other editors fix grammatical errors in article(s) you started
1%
48%
51%
Having your edits reverted, but with an explanation
9%
73%
18%
Having inaccurate material added to an article you started
24%
59%
16%
Argument(s) with editors on discussion pages or elsewhere
36%
51%
14%
Having offensive or inaccurate material added to articles you were working on
28%
58%
14%
Other editors pushing their point of view
56%
36%
8%
Being looked down on by more experienced editors
69%
26%
6%
Having your edits reverted without any explanation
60%
35%
4%
Having an article that you were working on deleted
59%
37%
4%

Q20. If you had to choose, which of these would you agree with: (Not Mandatory)

Base: All editors (3,984)

83%

The feedback from other editors through reverts, discussions, etc. has helped me become a better editor.

17%

The feedback from other editors through reverts, discussions, etc. has been a bad experience for me.

Q21. From your perspective, what is the best way to gain a reputation within the Wikipedia community? Please rank the following choices in descending order of importance. (Not Mandatory)

Base: All editors (varies between 4,380 and 4,492)

4.5

Writing new articles

4.3

Editing or fixing existing articles

3.4

Helping others resolve conflicts such as mediation or arbitration

3.1

Helping with administrative tasks such as deleting, blocking, etc.

3.0

Commenting on talk pages

2.9

Providing support to other users such as mailing-list moderation or technical help

Average score shown: High score refers to high rank

Q22. When comparing yourself to other editors in the language you primarily edit Wikipedia (i.e., your home Wikipedia), in which of the following ways do you believe you are different from them? (Please select all that apply.)

Base: All editors (4,930)

22%

I am younger than most of the editors in my home Wikipedia.

17%

I am older than most of the editors in my home Wikipedia.

17%

I live in a different country from most of the editors who edit my home Wikipedia.

13%

My nationality is different from most of the editors who edit my home Wikipedia.

7%

My ethnicity is different from most of the editors who edit my home Wikipedia.

6%

I am female, while most editors are male.

5%

My sexual orientation is different from most of the editors who edit my home Wikipedia.

43%

None of the above

Q23. Have you EVER been harassed by other editors?

Base: All editors (4,930)

24%

Yes, I have been harassed ON Wikipedia (i.e. user page, discussion pages, etc.)

5%

Yes, I have been harassed OUTSIDE Wikipedia (i.e. phone calls, Facebook, other websites, etc.)

75%

No, I have never been harassed by other editors.


Q24a. Thinking about the last SIX MONTHS, do you remember an instance when you believe your edit was reverted or deleted because of any of the following?

Base: All editors (4,930)

5%

Your nationality

3%

Your age

3%

Your ethnicity

1%

Your gender

1%

Your sexual orientation

Q24b. Thinking about the last SIX MONTHS, do you remember an instance when you believe you lost an editorial dispute because of any of the following?

Base: All editors (4,930)

3%

Your nationality

3%

Your age

2%

Your ethnicity

1%

Your gender

1%

Your sexual orientation

Q24c. Thinking about the last SIX MONTHS, do you remember an instance when you believe you were stereotyped because of any of the following?

Base: All editors (4,930)

7%

Your nationality

6%

Your age

4%

Your ethnicity

3%

Your gender

2%

Your sexual orientation

Q24d. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors undervalued your contribution, including edits, participation in discussion pages, listservs etc. because of any of the following?

Base: All editors (4,930)

5%

Your age

5%

Your nationality

3%

Your ethnicity

2%

Your gender

1%

Your sexual orientation

Q24e. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors looked down on you because of any of the following?

Base: All editors (4,930)

6%

Your age

5%

Your nationality

3%

Your ethnicity

2%

Your gender

1%

Your sexual orientation

Q24f. Thinking about the last SIX MONTHS, do you remember an instance when you believe other editors were unwelcoming because of any of the following?

Base: All editors (4,930)

5%

Your nationality

4%

Your age

3%

Your ethnicity

2%

Your gender

1%

Your sexual orientation

Q25. We are interested in the interactions that women have within the Wikipedia community. Below is a list of unpleasant experiences some female editors might have had. Please mark if you have PERSONALLY had any of these experiences. Please choose all that apply.

Base: All female editors (434)

7%

Someone left inappropriate messages for me, or comments about me, in userspace or elsewhere on Wikipedia

6%

Someone tried to contact me unnecessarily outside Wikipedia

5%

Someone tried to flirt with me

4%

I have received too much attention

4%

I was stalked online

4%

Someone tried to meet me in person

1%

Someone used my image without my permission

8%

Other

78%

None of the above

Q26. We are interested in finding out what kind of personal information you have made available for everyone to view in Wikipedia. Have you made the following personal information available in your profile in Wikipedia? Please choose all that apply.

Base: All editors (4,930)

Choice
of user
name
User
page
Both
No

Gender

16%
30%
14%
40%

Nationality

4%
47%
8%
42%

Age

3%
26%
5%
66%

Ethnicity

3%
22%
5%
70%

Sexual orientation

1%
8%
3%
87%

Q27. Do you find the userspace (user, discussion pages etc.) in Wikipedia to be inappropriately sexualized (i.e. sexual talks, innuendos, images etc.)?

Base: All editors (4,930)

6%

Yes

94%

No


SECTION IV: WIKIPEDIA READERSHIP AND DONATIONS

The next few questions are about your Wikipedia reading habits, and your participation with the Wikimedia Foundation that runs Wikipedia.

D13. For what purpose do you mostly read Wikipedia? Please choose all that apply. (Not Mandatory)

Base: All respondents (5,042)

97%

To find information

27%

For school or university research, but not to be cited

23%

For work

15%

For school or university research as a reference I can cite

D14. Do you know whether the Wikimedia Foundation that runs Wikipedia is a non-profit or for-profit organization? Please choose one.

Base: All respondents (5,073)

97%

It is a non-profit organization

3%

It is a for-profit organization

D15a. Have you ever donated money to the Wikimedia Foundation that runs Wikipedia?

Base: All respondents (5,073)

19%

Yes

81%

No

D15b. How often have you donated money to the Wikimedia Foundation that runs Wikipedia?

Base: 19% who said ‘Yes’ in D15a (984)

51%

Once

39%

2-3 times

5%

4-5 times

5%

More than 5 times

D15b2. Is your donation to the Wikimedia Foundation tax-deductible?

Base: 19% who said ‘Yes’ in D15a (984)

33%

Yes

31%

No

36%

I don’t know

D15c. Why have you never donated to the Wikimedia Foundation that runs Wikipedia? Please choose all that apply.

Base: 81% who said ‘No’ in D15a (4,089)

69%

I donate my time instead of money

48%

I can’t afford to make a donation

20%

It seems that enough people are making donations to keep the projects running

13%

I never donate to charities

9%

I think my donation might not be used wisely

8%

I was never asked or don’t know how to donate to the Wikimedia Foundation

6%

Donations to the Wikimedia Foundation are not tax-deductible where I live

4%

I disagree with Wikipedia’s policies and practices

2%

I didn’t know Wikipedia is supported by a non-profit organization

D16. Have you ever sought or received information from the Wikimedia Foundation?

Base: All respondents (5,073)

23%

Yes

77%

No

D16a. Are you happy with the quality of information you received from the Wikimedia Foundation?

Base: 23% who said ‘Yes’ in D16 (1,159)

82%

Yes

18%

No

D17. Have you ever voted in the Wikimedia Foundation Board of Trustees elections?

Base: All respondents (5,073)

13%

Yes

87%

No

D17a. Why have you never voted in the elections for the Wikimedia Foundation Board of Trustees? Please choose all that apply.

Base: 87% who said ‘No’ in D17 (4,426)

45%

I have never heard of these elections

34%

I was not interested

29%

I felt I didn’t have enough information about the candidates to make a good decision

23%

I felt I didn’t have enough information about the Wikimedia Foundation to make a good decision

5%

I wanted to vote but was not eligible

3%

I missed the deadline

D18a. Now that you know about the elections for the Wikimedia Board of Trustees, would you be interested in voting in these elections in future?

Base: 45% who said ‘I have never heard of these elections’ in D17a (2,000)

54%

Yes

46%

No

D19. Have you ever run, or would you like to run, for the Wikimedia Foundation Board of Trustees?

Base: All respondents (5,073)

9%

Yes

84%

No

8%

No, I was not eligible to vote in the elections

D20a. On a 1-10 scale with 1 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate your own performance, in contributing to the Wikimedia movement? (Not Mandatory)

Base: All respondents (4,721)

5%

10 EXTREMELY GOOD

9%

9

21%

8

19%

7

12%

6

11%

5

7%

4

7%

3

5%

2

4%

1 NOT AT ALL GOOD

Average: 6.23

D20b. On a 1-10 scale with 1 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of Wikimedia volunteers overall, in contributing to the Wikimedia movement? (Not Mandatory)

Base: All respondents (4,555)

10%

10 EXTREMELY GOOD

18%

9

27%

8

20%

7

10%

6

9%

5

2%

4

2%

3

1%

2

1%

1 NOT AT ALL GOOD

Average: 7.40

D20c. On a 1-10 scale with 1 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia Foundation, in contributing to the Wikimedia movement? (Not Mandatory)

Base: All respondents (3,993)

15%

10 EXTREMELY GOOD

19%

9

21%

8

16%

7

9%

6

10%

5

3%

4

2%

3

2%

2

2%

1 NOT AT ALL GOOD

Average: 7.33

D20d. On a 1-10 scale with 1 being NOT AT ALL GOOD and 10 being EXTREMELY GOOD, how would you rate the performance of the Wikimedia chapters, in contributing to the Wikimedia movement? (Not Mandatory)

Base: All respondents (3,311)

8%

10 EXTREMELY GOOD

10%

9

16%

8

15%

7

11%

6

19%

5

6%

4

5%

3

3%

2

7%

1 NOT AT ALL GOOD

Average: 6.15

D21. We are interested in your opinion on how the Wikimedia Foundation should spend money. If you donated 100 dollars to the Foundation, how would you like the foundation to allocate the money for the following? (Please ensure that all the responses add up to $100.)

Base: All respondents (5,073)

28

Technical operations (more operations staff, new caching servers, performance metrics, uptime)

15

Technical features development aimed at supporting new editors

12

Community work aimed at supporting a healthy editing culture

12

Technical features development aimed at supporting experienced editors

11

Community work aimed at attracting/supporting new editors globally

8

Community work aimed at attracting/supporting new editors specifically in the Global South

7

Grantmaking to chapters, individuals and similar organizations for priority projects

7

Support for chapters (e.g., communications, monitoring compliance with agreements, fundraising, organizational development)

Means represented

D22a. We will be conducting similar surveys in the future to track the Wikipedia community. Would you be willing to participate in future surveys?

Base: All respondents (5,073)

73%

Yes

27%

No


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