Research:Community health

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This page serves to collect initial thoughts and references about how to define, and possibly measure and improve, community health on Wikimedia wikis.

Problem statement[edit]

The Wikimedia community has been concerned for a while about Community health, notably following the 2007 decline in active contributors on the English Wikipedia. During the 2009−2010 Strategy process, a Community health task force was created to think through this topic and propose solutions.

Since then, there have been initiatives to address specific issues (e.g. improving the newcomer experience, identifying and curbing harassment) but there hasn't been a lot of follow-up on the overarching topic of community health.

Without a shared understanding of what a healthy community looks like, and how to recognize a healthy community from one under stress, it's difficult to evaluate the effectiveness and impact of more targeted efforts.

People to reach out to[edit]

2015 research project by Haitham Shammaa[edit]

See also[edit]

External links:

References[edit]

[1] [2] [3] [4] [5] [6] [7] [8] [9] [10] [11] [12] [13] [14]

  1. Roth, Camille; Taraborelli, Dario; Gilbert, Nigel (2008-01-01). "Measuring Wiki Viability: An Empirical Assessment of the Social Dynamics of a Large Sample of Wikis". Proceedings of the 4th International Symposium on Wikis. WikiSym '08 (New York, NY, USA: ACM): 27:1–27:5. ISBN 9781605581286. doi:10.1145/1822258.1822294. 
  2. Roth, Camille (2007-01-01). "Viable Wikis: Struggle for Life in the Wikisphere". Proceedings of the 2007 International Symposium on Wikis. WikiSym '07 (New York, NY, USA: ACM): 119–124. ISBN 9781595938619. doi:10.1145/1296951.1296964. 
  3. Halfaker, Aaron; Geiger, R. Stuart; Morgan, Jonathan T.; Riedl, John (2012-12-28). "The Rise and Decline of an Open Collaboration System: How Wikipedia’s Reaction to Popularity Is Causing Its Decline" (PDF). American Behavioral Scientist 57 (5): 664–688. ISSN 0002-7642. doi:10.1177/0002764212469365. 
  4. Suh, Bongwon; Convertino, Gregorio; Chi, Ed H.; Pirolli, Peter (2009-01-01). "The Singularity is Not Near: Slowing Growth of Wikipedia". Proceedings of the 5th International Symposium on Wikis and Open Collaboration. WikiSym '09 (New York, NY, USA: ACM): 8:1–8:10. ISBN 9781605587301. doi:10.1145/1641309.1641322. 
  5. Morgan, Jonathan T.; Bouterse, Siko; Walls, Heather; Stierch, Sarah (2013-01-01). "Tea and Sympathy: Crafting Positive New User Experiences on Wikipedia". Proceedings of the 2013 Conference on Computer Supported Cooperative Work. CSCW '13 (New York, NY, USA: ACM): 839–848. ISBN 9781450313315. doi:10.1145/2441776.2441871. 
  6. Faulkner, Ryan; Walling, Steven; Pinchuk, Maryana (2012-01-01). "Etiquette in Wikipedia: Weening New Editors into Productive Ones". Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration. WikiSym '12 (New York, NY, USA: ACM): 5:1–5:4. ISBN 9781450316057. doi:10.1145/2462932.2462939. 
  7. Choi, Boreum; Alexander, Kira; Kraut, Robert E.; Levine, John M. (2010-01-01). "Socialization Tactics in Wikipedia and Their Effects". Proceedings of the 2010 ACM Conference on Computer Supported Cooperative Work. CSCW '10 (New York, NY, USA: ACM): 107–116. ISBN 9781605587950. doi:10.1145/1718918.1718940. 
  8. Schneider, Jodi; Gelley, Bluma S.; Halfaker, Aaron (2014-01-01). "Accept, Decline, Postpone: How Newcomer Productivity is Reduced in English Wikipedia by Pre-publication Review". Proceedings of The International Symposium on Open Collaboration. OpenSym '14 (New York, NY, USA: ACM): 26:1–26:10. ISBN 9781450330169. doi:10.1145/2641580.2641614. 
  9. Kraut, Robert E.; Resnick, Paul; Kiesler, Sara; Burke, Moira; Chen, Yan; Kittur, Niki; Konstan, Joseph; Ren, Yuqing; Riedl, John (2012-03-23). Building Successful Online Communities: Evidence-Based Social Design. The MIT Press. ISBN 9780262016575. 
  10. Halfaker, Aaron; Kittur, Aniket; Riedl, John (2011-01-01). "Don'T Bite the Newbies: How Reverts Affect the Quantity and Quality of Wikipedia Work". Proceedings of the 7th International Symposium on Wikis and Open Collaboration. WikiSym '11 (New York, NY, USA: ACM): 163–172. ISBN 9781450309097. doi:10.1145/2038558.2038585. 
  11. Halfaker, Aaron; Keegan, Brian; Forte, Andrea; Geiger, R. Stuart; Taraborelli, Dario; Pinchuk, Maryana; Masli, Mikhil (2012-01-01). "What Aren'T We Measuring?: Methods for Quantifying Wiki-work". Proceedings of the Eighth Annual International Symposium on Wikis and Open Collaboration. WikiSym '12 (New York, NY, USA: ACM): 42:1–42:6. ISBN 9781450316057. doi:10.1145/2462932.2462983. 
  12. Halfaker, Aaron; Geiger, R. Stuart; Terveen, Loren G. (2014-01-01). "Snuggle: Designing for Efficient Socialization and Ideological Critique" (PDF). Proceedings of the SIGCHI Conference on Human Factors in Computing Systems. CHI '14 (New York, NY, USA: ACM): 311–320. ISBN 978-1-4503-2473-1. doi:10.1145/2556288.2557313. 
  13. Millington, Richard (2012-10-18). Buzzing Communities: How to Build Bigger, Better, and More Active Online Communities. FeverBee. ISBN 9780988359901. 
  14. Howard, Tharon (2010-03-12). Design to Thrive: Creating Social Networks and Online Communities that Last. Morgan Kaufmann. ISBN 9780123749215.