Talk:Diff (blog)

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Translations broken[edit]

Hi @CKoerner (WMF):,

It seems that the translations on Diff are broken. Everytime I want to acces a page in a page different than English, I've got a « Oops! That page can’t be found. » error (IIRC, it was fine yesterday). Could you take a look?

Cheers, VIGNERON * discut. 07:46, 25 September 2023 (UTC)[reply]

This bug has been such a pain. We have a fix in place as of today that should resolve this issue. More information is in this phabricator task. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 18:12, 11 October 2023 (UTC)[reply]

Help needed! Please enable Tyap for translation on Diff[edit]

Greetings! Can someone please help add the Tyap language (ISO Code: kcg) on Diff? I wat to be able to translate Diff articles to Tyap, as well as the interface language. Thanks for helping out! Kambai Akau (talk) 20:43, 15 February 2024 (UTC)[reply]

Hello, I have added support for Tyap to Diff. You can now select this language when submitting a post and when translating articles. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 20:59, 29 February 2024 (UTC)[reply]

A temporary change to publishing Events on the Diff calendar[edit]

Hello all. We’ve seen a small increase in spam being submitted to Diff. Most recently a new account submitted 4 spam blog posts and a spam event. Unfortunately the spam event was published.

Given the recent slate of spam, we’re going to temporarily setup a review of Events. You can still log in to Diff and create an event, but either myself or Rae will need to click a button to allow it to be published. We’ll keep this extra step for a quarter in hopes that the attempts will die down. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 18:04, 27 February 2024 (UTC)[reply]

Issue with 2FA using phone numbers[edit]

I got some issues whiles login into my Diff account, as I already have my 2FA enabled and I can't access it does to the fact that I do not receive any messages from the web to complete my 2FA. Is this a known issue? Song Ngư🗨️🌐 10:01, 14 March 2024 (UTC)[reply]

Hi Song Ngư, You're the first to notice an issue here. I've reset your 2FA so you should be able to login. Please try setting it up again. I suggest using the "Time Based One-Time Password (TOTP)" method as that is the more secure 2FA setup. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 21:08, 14 March 2024 (UTC)[reply]

Unsubscribing[edit]

@CKoerner (WMF): I've been getting too much email from Diff and so wanted to unsubscribe some languages. I tried clicking the unsubscribe link in the emails but that didn't get me very far as it didn't recognise me. I tried logging into Diff directly and listed the subscriptions in my profile but the list is empty. Is there a troubleshooting guide for this please? Andrew D. (talk) 19:45, 14 March 2024 (UTC)[reply]

Hi Andrew. Yeah, we post a lot on Diff and the emails can be a bit much. Something we're working on is more granular control over what you get in your inbox. I'm trying to figure out what is happening in your particular case. I too am getting a strange error when I click the "Manage your email settings or unsubscribe" link in the footer of the emails. Even more strange, when I log in to the interface to manage subscribers, I cannot find you!
I'm sorry for the frustration this is causing and I hate to ask more of. you, but I want to get to the bottom of this. The link in the emails Diff sends should take you the following address. When you go there, and assuming you can authenticate, what do you see? Is Diff listed as a subscription? This is what I see (Imgur link).
https://wordpress.com/read/subscriptions Chris Koerner (Wikimedia Foundation) [he/him] (talk) 21:04, 14 March 2024 (UTC)[reply]
I'm talking to the folks who help host Diff. Small update. Still working on a cause of the error, but wanted to pass a long a note from my limited testing. It appears that clicking the link does unsubscribe you, but gives an error message (as I mentioned before). I can see when I visit my subscription page, I am unsubscribed. So the link is half working, it does unsubscribe folks, but doesn't put you on the correct page to confirm that it did (https://wordpress.com/read/subscriptions). Less than optimal. I'll keep working on this. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 20:50, 18 March 2024 (UTC)[reply]
Good news, bad news. It appears to be an issue that is not only affecting us and Diff! However, as of this post a solution is yet to be found. I'll keep working on this. Chris Koerner (Wikimedia Foundation) [he/him] (talk) 16:31, 25 March 2024 (UTC)[reply]