User talk:Katherine (WMF)

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You've got mail[edit]

Hello Katherine, please see your WMF email - need an appropriate contact in regards to an OTRS request. Thank you, — xaosflux Talk 16:30, 11 January 2020 (UTC)

@Xaosflux: If this hasn't already been answered via email, then I'm the Foundation staff member assigned to support OTRS-admins and I'd be happy to point you in the right direction, if you're able to fwd the question/details to me. Quiddity (WMF) (talk) 22:12, 14 January 2020 (UTC)
@Quiddity (WMF): please see ticket:2020010710005979 . Katherine did reply to me over the weekend, I'm waiting for another follow up but if you know the answer that would also be great! — xaosflux Talk 23:08, 14 January 2020 (UTC)
@Quiddity (WMF): correction it is ticket:2020010710005979. — xaosflux Talk 23:10, 14 January 2020 (UTC)

Wikimedia and the Blind[edit]

Hi Katherine! Hope your week is going good so far! Sorry to bother you with this but have you ever seen this Phabricator Ticket? The TLDR version of the ticket is the Captcha system Wikimedia uses on its projects doesn't work for the blind. This issue was raised over 14 years ago, I personally have brought this up a few times over the years to various WMF staff and get the same response "put it on a wish list". I then get dejected until I see all the great work the WMF does and then I get a reminder about this ticket and then disappointment sets in again. In the ticket history we've been told this just isn't a priority for the Foundation and they aren't willing to spend the money on it. Can I ask why this isn't a priority? I just don't understand why it isn't. What can I do to help get this addressed? Is there a way I can reach out to the board? Can you point me in the right direction of someone to talk to at the Foundation?

Ping @Guy Macon: who has also been working on bringing attention to this issue.--Cameron11598 (talk) 04:55, 5 February 2020 (UTC)

@Cameron11598: Hi, just a brief note to say thanks for the questions, and that a reply is coming, but likely not till next week. Cheers. Quiddity (WMF) (talk) 18:21, 7 February 2020 (UTC)
Some 2006 users remember.Face-smile.svg84.46.52.123 06:02, 10 February 2020 (UTC)
@Quiddity (WMF): Hi just following up on this... --Cameron11598 (talk) 01:04, 15 February 2020 (UTC)
A number of related people were out sick this week. Sorry for the delay in reply. Quiddity (WMF) (talk) 21:19, 15 February 2020 (UTC)