Wikimedia Conference 2014/Documentation/10
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10 Your organisation and hiring staff
tl;dr: Be sure why you want to have staff and be sure how to manage it. Clearify the roles and tasks between Board and Staff. Read the WMF employee survey.
- show of hands I
- most organizations already have staff
- most have one or two
- a few have three or more
- kick-off question
- why do Wikimedia organizations hire staff?
- do what volunteers don't want to do (volunteers are not allowed to leave when they are too busy)
- staff can work continiously, thereby provide consistency and accessibility
- staff can provide professional skills that your volunteers may not have
- staff can help you reach out farther/achieve more because they have more time
- staff can challenge an organization's board by bringing a different view
- staff can simply help you reach goals
- staff can help you appear more professional (catering to other organizations' prejudice)
- show of hands II
- current organizations staff don't often deliver projects, is rather administrative
- staff have medium impact on organizations
- Presentation of first WMF employee study
- Who is represented in the survey?
- -> 16 orgs replied, 10 had staff (4 had interns), 6 had no staff
- why did your organization decide to hire staff?
- -> administration (loads of work)
- models that exist
- -> interns, contractors, part-time and full-time workers - and volunteers, also from outside the Wikimedia movement
- what is the typical role of the first employee?
- a) office administrator/manager b) executive director c) activity coordinator/program manager
- how do they spend their time:
- 40-77 % on administration; 20-43 on programs
- who should you hire?
- -> no hard findings
- what are the challenges?
- -> no onboarding plan
- -> problems with hiring regulations
- -> lack of clarity about scope of staff role (how much administration is required?)
- ongoing learning
- -> learning pattern:h Grants:Learning_patterns/Supporting_volunteers_in_administration
- brief discussion
- many boards should have a clearer strategy in terms of where they want to go and thus be able to tell their staff, "take us there"
- sometimes people are hired for something specific and they end up doing everything, especially a lot of administration
- only one person on the board should manage staff
- Small group discussion
- How to divide tasks betweeen board and staff:
- - The board does the steering, gives support, staff carries out operation and communication
- - The board should trust the employees and delegate tasks to them