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Wikimedia Foundation/Annual Report/2010-2011/New Tools

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New Tools for the Knowledge Trade

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Making it all possible: technology

All of the Foundation’s technology initiatives can be boiled down to one goal — reducing the barriers to sharing knowledge.

I remember being really frustrated back in the days when I didn’t know Wikipedia. I didn’t have a way to express my love for knowledge, my struggle to be useful in this world, to be meaningful for my fellow humans.

I really don’t know how I could have ended up without knowing this project.

— Andrea Zanni
Modena, Italy
user:aubrey
Staff and volunteer developers at a "hackathon" meeting, improving the MediaWiki software.
Foundation tech staff and volunteers are constantly striving to develop more efficient workflow processes.

But this is challenging. Just consider the scope of our work: The number of articles in the English version of Wikipedia alone passed 3.5 million in 2010, and the number of media files on Wikimedia Commons reached 10 million early in 2011. Also over the past year, we logged our one-billionth edit.

Hosting and supporting this content in over 280 languages requires a massive ongoing effort by our tech staff and community volunteers. That includes improving our MediaWiki software, the platform running Wikimedia’s sites. This past year we added the “ResourceLoader” system to speed up page-loading times; plus the new “UploadWizard,” which makes contributing media files easier; and developed the “Article Feedback Tool,” to engage Wikipedia readers in quality assessment.

Another major focus during the year was improving our collaboration with Wikimedia volunteers. We hired a volunteer development coordinator, and a “bugmeister” tasked with managing the myriad suggestions for software improvements and fixes that come from the community. A huge effort was also made to reduce the code review backlog. Previously, volunteer developers had to wait a long time, sometimes years, before their work was accepted, because so few staff were available to attack the backlog. And for the fifth time, the Foundation took part in the “Google Summer of Code,” where six students worked on improvements and new features for MediaWiki.

A new, much more powerful data center was built out in Virginia over the past year, to keep pace with the rapid growth envisioned in our five-year plan.

Since Wikipedia appeared in 2001, the web has dramatically changed, including the widespread adoption of Web 2.0 technologies and the rise of social networking sites. User expectations are now very different. During our Usability Initiative, many people told us our editing interface was confusing and difficult to use. This may also be related to another serious issue confronting our community — the decline in the number of active editors working on our projects.

We are therefore working on multiple levels to update and improve our editing interface and recruit more volunteers to participate in our projects in the years going forward.