Wikimedia Grantee Perception Survey
I am interested in knowing how WMF grantees feel about the Wikimedia Grants Process and how their experience in getting a grant was. I have therefore drafted the following questions that I will later use to prepare a survey. Feel free to redact or add any questions that you think should also be asked. Thanks, Abbasjnr (talk) 08:15, 23 February 2012 (UTC)
Sample Questions
[edit]Overall Satisfaction
[edit]Can you rate:
- your interactions with Foundation Staff? (fairness, responsiveness, approachability.)
- Clarity of communication of WMF's goals and strategy. Was there clear and consistent articulation of objectives?
- Transparency of the process.
- your satisfaction relative to last year?
Grantee Interactions
[edit]- Are you comfortable with the interactions on the talk page?
- How responsive was the Foundation staff?
- Are you comfortable approaching the Foundation if any problem arises?
- Frequency of grantee contact with Program Officer during grant (weekly, monthly, once every few months)
- Initiation of interactions (most frequently initiated by grantee; initiated with equal frequenct by grantee and program officer; most frequently initiated by program officer)
Primary Contact Transition
[edit]- Has your primary contact at the Foundation changed in the past six months?
Non-Monetary Assistance
[edit]- Does the Foundation offer Management Assistance? (general management advice, strategic planning advice, financial planning/accounting, development of performance measures)
- Does the Foundation offer Field-related Assistance? (encourage collaboration, introduction to leaders in field, provide best practices)
- Does the Foundation offer Other Assistance? (Board development, Communication/publicity assistance, Use of Foundation facilities, Staff/management training)
Assistance securing funding from other sources
[edit]- Proportion of grantees receiving assistance securing funding from other sources.
- Rate the impact of the funder's assistance securing funding from other sources.
Grant Process and Administration
[edit]- How did you find the funding application? (cumbersome, easy, difficult to complete)
- Level of involvement of staff in development of grant proposal.
- Level of pressure to modify grantees' priorities to create a request that was likely to receive funding.
- Time elapsed between submission and clear commitment of funding.
- How did you find the reporting requirements?
- Ease of wiring funds (Forex rates, country legal requirements)
- How does the amount of information requested in the Foundation's application and reporting requirements compare to the amount requested by your other funders?
Grantee Suggestions for the Funder
[edit]Provide suggestions for how the funder could improve.
- Clarity of communications
- Quality/quantity of interactions
- Non-Monetary assistance
- Transparency
- Evaluation Process
- Other