Community Insights

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Community Insights

The Community Insights Survey[edit]

The 2021 Community Insights survey report is now published! The most recent Community Insights survey was conducted in September and October of 2020. You can find the privacy policy in the original English here, or see the Metawiki version which has been marked for translation.

The Community Insights Survey is conducted annually to help the Wikimedia Foundation learn how to better support you, both on- and off-wiki. For the 2020 survey, we are asking questions to help track our progress toward the Wikimedia Foundation's Medium Term Plan.

We're interested in how we can better support our communities, especially concerning the Wikimedia community's experience with safety and inclusion in online and offline spaces, experience with Wikimedia's technical infrastructure, and resources and support available for project organizers and affiliates. The information gathered in this survey helps the Foundation evaluate and strengthen its programs and strategies.

Each year, we work towards making the data from Community Insights more representative of Wikimedia communities worldwide. In 2020, the survey was written in English and translated into 19 other languages: Simplified Chinese, Latin American Spanish, Brazilian Portuguese, Russian, Japanese, French, German, Italian, Arabic, Polish, Ukrainian, Dutch, Bahasa Indonesia, Bengali, Hindi, Korean, Thai, Turkish, and Vietnamese.

Some of the questions you might see could be about:

  • The online and offline activities you participate (or would like to participate) in.
  • Your satisfaction with the technical tools you use.
  • Your experience with collaboration, communication, and respectful interaction in the movement.
  • Your preferences for communicating about movement activities.
  • Your awareness of as well as opinions about various Wikimedia programs.
  • General demographic information such as where you live or the languages you speak.

Upcoming dates[edit]

Month and Year Survey Milestones Status
January - May 2021 2020 Survey results reported back to community and Foundation staff. Full report will be available on meta in May 2021. Complete
October 2021 Changes to Community Insights for 2021-22 announced. Complete
October 2021 - March 2022 Survey revised and shortened, Survey translated, Survey sampling and participant recruitment tools are explored, Global Data & Insights collaborates with interested community members to pilot, confirm, and contextualize questions. In Progress
April-May 2022 (tentative) Survey is live (tentative estimate, dependent on findings from previous step). Upcoming
June-August 2022 (tentative) Survey Data is Analyzed (tentative estimate, dependent on previous step). Upcoming
September 2022 (tentative) Survey results reported back to community and Foundation staff. Full report will be available on meta in September 2022 (tentative estimate, dependent on previous step). Upcoming