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Content Partnerships Hub/Helpdesk/Projects

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Content Partnerships Hub

Improving the Wikimedia movement’s work with content partners


Since its pilot launch in mid-2021, the Helpdesk has guided more than a dozen content partnerships from initial concept to full implementation. Each project is vetted and prioritized by our international Expert Committee, ensuring tailored workflows, licensing guidance, and technical training that empower local communities and affiliates to share open knowledge at scale.

Larger projects that are ongoing, or projects that are finalized, are publicly listed here.

Ongoing projects

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Project Requested by Current status Results – links Results – examples Learning Last updated
Malayalam lexemes User:Netha Hussain In progress… Lexeme guide 2025-08-28
Dataset ensambling
Data upload
Wiki Loves Earth data uploads Wiki Loves Earth international team In discussion
  • Lebanon
  • Jordan
  • Palestine
  • Syria
Using Listeria lists 2025-08-26
Data upload
Horse beeding data User In discussion 2025-09-04
  • Data licensing
  • Data upload
Philippines soils User In discussion 2025-09-05
  • Data licensing
  • Dataset ensambling
  • Data upload
WLE wikidata project User In discussion 2025-09-05
  • Dataset ensambling

Finished projects

[edit]
Project Requested by Current status Results – links Results – examples Learning Last updated
Wiki Loves Earth data uploads Wiki Loves Earth international team Completed Completed
Using Listeria lists 2025-08-26
Data upload
WLM in Ukraine Wikimedia Ukraine Completed Completed Monument data in Ukraine – import to Wikidata 2025-08-28
Data upload
Soil maps in South Asia Shyamal Completed Completed VRTS and Image
  2024-03-22
Licensing help
SMART Servier Netha Hussain Completed Completed Commons category
2023-11-21
Content upload
Museo Egizio and Touring Club Italiano Wikimedia Italia Completed Completed Link to project
Several insights on uploads of large files gained. 2023-09-21
  • Technical support and capacity building
  • Comments:Input and feedback given.
WLM in Uganda Wikimedia Community User Group Uganda Completed Completed Wikidata monument list on Wikimedia Commons Using Listeria lists 2023-09-21
Data upload and Wikidata integration
Natural History Museum Wikimedia UK Stale 2022
Content upload
Wikisource upload Wikimedian in India Completed Completed Provided explanation and relevant links. Beginner_navbox is a good source for Wikisource beginners 2022-10-20
Explaining how to make an upload of a CC book to Wikisource
Baglama2 support WREN Network Completed Completed Conversation held Wikimedia Metric Tools 2023-04-27
When Baglama2 broke down, the Helpdesk was asked for support. While the scope would be beyond the Helpdesk, the Helpdesk gathered involved people for a conversation to understand the issues with Metrics tools, to gather input and knowledge for strategic work with software.

Helpdesk requests (2021 – mid-2025): Key insights

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An analysis checking the 32 requests received by the Helpdesk for the last four years (2021-first half of 2025), several key trends emerge that help us better understand its evolution and global reach over time.

Volume over time
  • 2022 – 31.4% (10 / 32).
  • 2023 – 51.4% of all requests (17 / 32), boosted by 13 Wiki Loves Earth sub-projects.
  • 2024 – 5.7% (2 / 32) ↔ intentional slowdown to clear backlog.
  • 2025 (H1) – 2.9% (1 / 32).
Regional distribution
  • Sub-Saharan Africa – 20 %
  • Northern & Western Europe – 17.1 %
  • Middle East & North Africa – 17.1 %
  • South Asia – 14.3 %
  • Central & Eastern Europe & Central Asia – 11.4 %
  • Other regions (Americas, Oceania, etc.) – 20.1 %
Top requesting countries
  • India – 11.4 %
  • United Kingdom – 8.6 %
  • Guinea – 5.7 %
  • Benin, Ukraine, New Zealand, Perú, Lebanon – individual cases illustrate global reach.
Current status of requests
  • Ongoing – 56.7 %
  • Stalled – 13.3 %
  • Resolved – 10 %
  • No further work needed – 6.7 %
  • Call held, Discussions, Pending – 3.3 % each.
Take-aways
  • Peak activity in 2022-23, tied to WLE meta-project expansion.
  • Strong uptake from under-represented regions supports Hub equity goals.
  • Opportunities: tighten country-name standardisation and track closure status more consistently.