Content Partnerships Hub/Helpdesk/Projects
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Content Partnerships Hub
Improving the Wikimedia movement’s work with content partners
Helpdesk projects
Larger projects that are ongoing, or projects that are finalized, are publicly listed here.
Ongoing projects
[edit]| Project | Kind of support | Requested by | Current status | Results – links | Results – examples | Learning | Last updated |
|---|---|---|---|---|---|---|---|
| Natural History Museum | Content upload | Wikimedia UK | Currently stalled | 2023-01-10 | |||
| Wiki Loves Earth data uploads | Data upload | Wiki Loves Earth international team |  In progress…
|
|
Using Listeria lists | 2023-09-21 | |
| WLM in Ukraine | Data upload | Wikimedia Ukraine | In progress…
|
Monument data in Ukraine – import to Wikidata | 2023-09-21 | ||
| Malayalam lexemes | Dataset ensambling Data upload |
User:Netha Hussain | In progress…
|
nov 2024 |
Finished projects
[edit]| Project | Kind of support | Requested by | Current status | Results | Results – examples | Learning | Last updated |
|---|---|---|---|---|---|---|---|
| SMART Servier | Content upload | Netha Hussain |  Completed
|
Commons category | 
|
2023-11-21 | |
| Museo Egizio and Touring Club Italiano | Technical support and capacity building | Wikimedia Italia | Input and feedback given. | Link to project | 
|
Several insights on uploads of large files gained. | 2023-09-21 |
| Wikisource upload | Explaining how to make an upload of a CC book to Wikisource | Wikimedian in India | Provided explanation and relevant links. | Beginner_navbox is a good source for Wikisource beginners | 2022-10-20 | ||
| Baglama2 support | When Baglama2 broke down, the Helpdesk was asked for support. While the scope would be beyond the Helpdesk, the Helpdesk gathered involved people for a conversation to understand the issues with Metrics tools, to gather input and knowledge for strategic work with software. | WREN Network | Conversation held | Wikimedia Metric Tools | 2023-04-27 | ||
| WLM in Uganda | Data upload and Wikidata integration | Wikimedia Community User Group Uganda | Completed
|
Wikidata monument list on Wikimedia Commons | Using Listeria lists | 2023-09-21 |
Helpdesk requests (2021 – mid-2025): Key insights
[edit]An analysis checking the 32 requests received by the Helpdesk for the last four years (2021-first half of 2025), several key trends emerge that help us better understand its evolution and global reach over time.
- Volume over time
- 2023 – 51.4% of all requests (17 / 32), boosted by 13 Wiki Loves Earth sub-projects.
- 2022 – 31.4% (10 / 32).
- 2024 – 5.7% (2 / 32) ↔ intentional slowdown to clear backlog.
- 2025 (H1) – 2.9% (1 / 32).
- Regional distribution
- Sub-Saharan Africa – 20 %
- Northern & Western Europe – 17.1 %
- Middle East & North Africa – 17.1 %
- South Asia – 14.3 %
- Central & Eastern Europe & Central Asia – 11.4 %
- Other regions (Americas, Oceania, etc.) – 20.1 %
- Top requesting countries
- India – 11.4 %
- United Kingdom – 8.6 %
- Guinea – 5.7 %
- Benin, Ukraine, New Zealand, Perú, Lebanon – individual cases illustrate global reach.
- Current status of requests
- Ongoing – 56.7 %
- Stalled – 13.3 %
- Resolved – 10 %
- No further work needed – 6.7 %
- Call held, Discussions, Pending – 3.3 % each.
- Take-aways
- Peak activity in 2022-23, tied to WLE meta-project expansion.
- Strong uptake from under-represented regions supports Hub equity goals.
- Opportunities: tighten country-name standardisation and track closure status more consistently.