Grants:Programs/Wikimedia Community Fund/Wikimedia Community User Group Malaysia’s 2022 General Support/Final Report

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Final Learning Report

Report Status: Accepted

Due date: 2023-03-03T00:00:00Z

Funding program: Wikimedia Community Fund

Report type: Final

Application Midpoint Learning Report

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General information[edit]

This form is for organizations, groups, or individuals receiving Wikimedia Community Funds or Wikimedia Alliances Funds to report on their final results. See the midpoint report if you want to review the midpoint results.

  • Name of Organization: Pertubuhan Kebajikan Komuniti Pengguna Wiki Malaysia
  • Title of Proposal: Wikimedia Community User Group Malaysia’s 2022 General Support
  • Amount awarded: 17550 USD, 73929.37 MYR
  • Amount spent: 41390.01 MYR

Part 1 Understanding your work[edit]

1. Briefly describe how your proposed activities and strategies were implemented.

Our activities and strategies were implemented through collaborations and partnerships with other institutions in Malaysia. As the user group is still small, we decided to engage with other big institutions like embassies, associations and government institutions to organise events and attract more participants in joining the event. The activities were also implemented with the help of our members and volunteers within the user group. Without any partnership, it would be difficult to rely on the public to attend the events. For example, Wikipedia Asian Month workshop had very few participants physically due to no partnership.

Having ample time before the activities for preparation is crucial and needed. Malay Wikipedia birthday could not be implemented due to lack of time for preparation since we received the bank account late. Other than that, the preparation for Wikipedia Asian Month was done in a short time causing the outcome to be lacking compared to events like WikiGap which was prepared with enough time.

2. Were there any strategies or approaches that you felt were effective in achieving your goals?

Having a partnership and collaboration is the driving force to have our goals achieved more. They helped us by advertising the events to their followers and helped the event to be widely seen by other people. With having a partner for each event, the user group will not have a hard time finding people to participate in events especially in new locations. For example, the Kadazandusun Wiktionary workshop attracted around 80 participants in editing Wiktionary. By having this this would also distribute work and lift off work some works from volunteers like finding meals and venues for participants and also finding participants itself to participate the events. Volunteers will only need to come to teach on how to edit with everything prepared by the partners.

Also, working together with education institutes like universities will have us to have additional volunteers to help for preparation for the event. Usualky we discussed with the lecturer to collaborate to do events. Then, the lecturer will tell their students to organise the events. It makes our work easier and it could make them more interested and heavily involved with the Wikimedia movement.

3. Would you say that your project had any innovations? Are there things that you did very differently than you have seen them done by others?

Having a one whole day event is important when organising events. Long time is needed to train the new editors in the morning and editathon sessions in the afternoon. Having an event half day caused not much edits can be made by participants as they were too focused on learning how to edit presented by our staff causing them having less time for practice.

Using the Outreach Dashboard is crucial and important too whenever organising any events. This can be done to track down live edits by participants during the event. Other than that, this can show the live edit counts by the whole participants in total. This will make them more motivated to edit so that they can achieve the event’s goal. We usually set a goal on how many articles or pages that we want to create or edit. With that, they could see their progress. This also make us easier to see the overall statistics for many events that we have made. It will be easier for reporting and can be used to share the outcome of the events to the public and also to the movement.

4. Please describe how different communities participated and/or were informed about your work.

They are informed through our partners who helped reach out to different communities to participate. Having a partner ensure the event to have participants instead of relying on the public in general. Other than that, they were informed through our social media post. Although it did not bring many people to participate unlike having a partner to find the participants.

Engaging through fast chatting platform like Whatsapp and Discord seems effective enough to attract and monitor the editors’ progress on their edits. Discussions can be easily made and people can easily brainstorm ideas abd suggestions by using it. Using other platform like emails seem inefficient as not everyone use it and fast discussions cannot be made. Participation of communities also come through the partners we have. They will share our events to other people and their members. Monthly online meetups were also made to discuss on the progress of Wikimedia projects. This could also be a platform to get more new editors and to learn about it directly from experienced editors.

5. Documentation of your impact. Please use the two spaces below to share files and links that help tell your story and impact. This can be documentation that shows your results through testimonies, videos, sound files, images (photos and infographics, etc.) social media posts, dashboards, etc.

  • Upload Documents and Files
  • Here is an additional field to type in URLs.
https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs

6. To what extent do you agree with the following statements regarding the work carried out with the support of this Fund? You can choose “not applicable” if your work does not relate to these goals.

Our efforts during the Fund period have helped to...
A. Bring in participants from underrepresented groups Strongly agree
B. Create a more inclusive and connected culture in our community Agree
C. Develop content about underrepresented topics/groups
D. Develop content from underrepresented perspectives Strongly agree
E. Encourage the retention of editors
F. Encourage the retention of organizers Agree
G. Increased participants' feelings of belonging and connection to the movement. Neither agree nor disagree

7. Is there anything else you would like to share about how your efforts helped to bring in participants and/or build out content, particularly for underrepresented groups?

We have partnered with the Perak State Education Department to organise a training for aboriginal language teachers in the state. They are from different parts of the state and they were quite motivated in being in the event as it has been a long time since they have gathered together. We were informed that they simply do not have that much budget by the government in organising such events. Hence, the user group helped them with providing meals for the events and having them explored more on how Wikimedia projects could be used in the classroom.

Other than that, we have partnered with the Teachers Education Institute for future teachers who will teach a indigenous language. We were informed also that they were lack of funds by the ministry. Hence, having additional activities like Wiktionary training helped them to discover more the potential on using Wikimedia projects in the classroom.

Part 2: Your main learning[edit]

8. In your application, you outlined your learning priorities. What did you learn about these areas during this period?

We learnt to take not on what works and not when organising events. It has been evident that we need partners whenever we want to organise events to ensure we have participants confirmed attending it.

We learnt that using the Outreach Dashboard is the best method to document results of events that we have organised. The dashboard also can be used during the event to track live edit activities done by participants than relying on the Recent changes page. This also caused the participants to be motivated in achieving goals for the event as they can see the number of edits increase until they reach the goal for the event.

9. Did anything unexpected or surprising happen when implementing your activities?

It was unexpected that three of our editors could not join the ESEAP Conference in Sydney due to immigration problem. It would really be helpful if they were able to attend as they are still new to the movement and having them there would make them be more highly motivated in being more active in the movement.

One member was also invited to present in an international conference in Indonesia from invitation by one of our partners. From the trip, the member also learnt more from Wikimedia Indonesia. The user group also started a pilot student training programme with the Sandakan Education Office. This pilot training is to see the potential on having Wikipedia activities in schools. Through that programme, we also get in contact with the local Rainforest Discovery Centre here and they were interested in doing a Wikipedia training for their forest rangers in the future.

10. How do you hope to use this learning? For instance, do you have any new priorities, ideas for activities, or goals for the future?

We hope that we could improve ourself better in implementing activities and strategies in the future. We want to make sure each event will be efficient, effective and impactful. Our goal is to increase more partnerships and more new volunteers in the Wikimedia movement. We want to reach out to more local institutions here to cover with wider demographic since they already have their own people within their institutions. We also want to increase more volunteers to help organise activities for the user group. A training for them is needed to make sure they can independently do the activities without having the core members to be physically present there with them.

11. If you were sitting with a friend to tell them one thing about your work during this fund, what would it be (think of inspiring or fascinating moments, tough challenges, interesting anecdotes, or anything that feels important to you)?

I would tell how impactful the events were that we have organised. I would tell also on collaborations and partnerships that we have made through the fund like he embassy and government agencies. I have reached out with three embassies that year and even met with the staff there in the embassy. I would also tell them how I could go to many places in Malaysia and even abroad easily just because of Wikimedia activities. They were quite intrigued when they know that I went abroad before to Germany for Wikimedia Conference. They were interested to know more on how did I get there.

12. Please share resources that would be useful to share with other Wikimedia organizations so that they can learn from, adapt or build upon your work. For instance, guides, training material, presentations, work processes, or any other material the team has created to document and transfer knowledge about your work and can be useful for others. Please share any specific resources that you are creating, adapting/contextualizing in ways that are unique to your context (i.e. training material).

  • Upload Documents and Files
  • Here is an additional field to type in URLs.
N/A

Part 3: Metrics[edit]

13a. Open and additional metrics data

Open Metrics
Open Metrics Description Target Results Comments Methodology
N/A N/A N/A N/A WikiGotong-Royong Pilihan Raya Malaysia 2022

WikiGap Malaysia 2022 Pertemuan Wikipedia Sabah 7 1lib1ref di Perpustakaan UMS Sandakan Januari 2023 Bengkel Menterjemah Wikipedia Bengkel Wikikamus Bahasa Kadazandusun Bengkel Wikikamus Semai Bengkel Wikikamus SK Sg Padas Bulan Asia Wikipedia 2022 - Ulang Tahun Ke-40 Dasar Pandang ke Timur Wikipedia Melahir Penulis Dunia

https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs
N/A N/A N/A 270 270 editors in 10 events

WikiGotong-Royong Pilihan Raya Malaysia 2022 - 7 WikiGap Malaysia 2022 - 20 Pertemuan Wikipedia Sabah 7 - 21 1lib1ref di Perpustakaan UMS Sandakan Januari 2023 - 55 Bengkel Menterjemah Wikipedia - 25 Bengkel Wikikamus Bahasa Kadazandusun - 85 Bengkel Wikikamus Semai - 11 Bengkel Wikikamus SK Sg Padas - 11 Bulan Asia Wikipedia 2022 - Ulang Tahun Ke-40 Dasar Pandang ke Timur- 9 Wikipedia Melahir Penulis Dunia - 26

https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs
N/A N/A N/A 2700 2.7k articles edited in Wikipedia and Wiktionary in 10 events

WikiGotong-Royong Pilihan Raya Malaysia 2022 - 63 WikiGap Malaysia 2022 - 13 Pertemuan Wikipedia Sabah 7 - 13 1lib1ref di Perpustakaan UMS Sandakan Januari 2023 - 44 Bengkel Menterjemah Wikipedia - 78 Bengkel Wikikamus Bahasa Kadazandusun - 1.79k Bengkel Wikikamus Semai - 434 Bengkel Wikikamus SK Sg Padas - 50 Bulan Asia Wikipedia 2022 - Ulang Tahun Ke-40 Dasar Pandang ke Timur - 209 Wikipedia Melahir Penulis Dunia - 26

https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs
N/A N/A N/A 194000 194K pageviews in 10 events

WikiGotong-Royong Pilihan Raya Malaysia 2022 - 95.5k WikiGap Malaysia 2022 - 7.58k Pertemuan Wikipedia Sabah 7 - 13.8k 1lib1ref di Perpustakaan UMS Sandakan Januari 2023 - 34.7k Bengkel Menterjemah Wikipedia - 1.6k Bengkel Wikikamus Bahasa Kadazandusun - 5.6k Bengkel Wikikamus Semai - 746 Bengkel Wikikamus SK Sg Padas - 386 Bulan Asia Wikipedia 2022 - Ulang Tahun Ke-40 Dasar Pandang ke Timur - 252 Wikipedia Melahir Penulis Dunia - 33.9k

https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs
N/A N/A N/A 209 209 pictures uploaded in Commons https://outreachdashboard.wmflabs.org/campaigns/wikimedia_community_user_group_malaysia_2022/programs
Additional Metrics
Additional Metrics Description Target Results Comments Methodology
Number of editors that continue to participate/retained after activities N/A N/A N/A N/A N/A
Number of organizers that continue to participate/retained after activities N/A N/A 4 2 continued before activities

Embassy of Sweden Persatuan Bahasa dan Budaya Bajau Sama (BSBB) 2 new continued after activities Sandakan District Education Office Teachers Education Institute Kent Campus

N/A
Number of strategic partnerships that contribute to longer term growth, diversity and sustainability N/A N/A N/A N/A N/A
Feedback from participants on effective strategies for attracting and retaining contributors N/A N/A N/A N/A N/A
Diversity of participants brought in by grantees N/A N/A N/A N/A N/A
Number of people reached through social media publications N/A N/A N/A N/A N/A
Number of activities developed N/A N/A N/A N/A N/A
Number of volunteer hours N/A N/A N/A N/A N/A

13b. Additional core metrics data.

Core Metrics Summary
Core metrics Description Target Results Comments Methodology
Number of participants The number of participants in all activities is 200 participants:

30 particularly indigenous editors from the Orang Asli of Peninsular Malaysia, and indigenous groups from Borneo Malaysia. Of these, our target is that 25 will be new participants.

100 participants for Malay Wikipedia monthly online meetup. Of these, our target is that 80 will be new participants.

30 participants for WikiGap, particularly female editors. Of these, our target is that 20 will be new participants.

20 participants for WikiSelera.

20 participants for WikiKata.

200
Number of editors The number of editors in all activities is 150 editors: 20 particularly indigenous editors from the Orang Asli of Peninsular Malaysia, and indigenous groups from Borneo Malaysia. Of these, our target is that 15 will be new editors.

80 participants for Malay Wikipedia monthly online meetup. Of these, our target is that 70 will be new participants.

20 participants for WikiGap, particularly female editors. Of these, our target is that 15 will be new participants.

10 editors for WikiKata

20 editors for WikiSelera

150
Number of organizers The number of organisers in all activities: 5

Of these, our target is that 3 will be new organisers that will help co-organise competitions and workshops. 2 will be existing WCUGM organisers.

5
Number of new content contributions per Wikimedia project
Wikimedia Project Description Target Results Comments Methodology
Wikipedia 50 new articles created for Malay Wikipedia. 50 N/A N/A N/A
Wikimedia Commons 500 images uploaded to Wikimedia Commons. 500 N/A N/A N/A
Wiktionary 150 entries created or improved to Malay Wiktionary. 150 N/A N/A N/A
Incubator 100 entries created or improved to Tausug Wikipedia Incubator. 100 N/A N/A N/A
N/A N/A N/A N/A N/A N/A

14. Were there any metrics in your proposal that you could not collect or that you had to change?

Yes

15. If you have any difficulties collecting data to measure your results, please describe and add any recommendations on how to address them in the future.

Determine what activities that should be counted as volunteer hours like the event hours

16. Use this space to link or upload any additional documents that would be useful to understand your data collection (e.g., dashboards, surveys you have carried out, communications material, training material, etc).

  • Upload Documents and Files
  • Here is an additional field to type in URLs.
N/A

Part 4: Organizational capacities & partnerships[edit]

17. Organizational Capacity

Organizational capacity dimension
A. Financial capacity and management This capacity has grown but it should be further developed
B. Conflict management or transformation This capacity has grown but it should be further developed
C. Leadership (i.e growing in potential leaders, leadership that fit organizational needs and values) This capacity has grown but it should be further developed
D. Partnership building This capacity has grown but it should be further developed
E. Strategic planning This capacity has grown but it should be further developed
F. Program design, implementation, and management This capacity has grown but it should be further developed
G. Scoping and testing new approaches, innovation This capacity has grown but it should be further developed
H. Recruiting new contributors (volunteer) This capacity has grown but it should be further developed
I. Support and growth path for different types of contributors (volunteers) This capacity has grown but it should be further developed
J. Governance This capacity has grown but it should be further developed
K. Communications, marketing, and social media This capacity has grown but it should be further developed
L. Staffing - hiring, monitoring, supporting in the areas needed for program implementation and sustainability This capacity has grown but it should be further developed
M. On-wiki technical skills This capacity is low, and we should prioritise developing it
N. Accessing and using data This capacity is low, and we should prioritise developing it
O. Evaluating and learning from our work This capacity has grown but it should be further developed
P. Communicating and sharing what we learn with our peers and other stakeholders
N/A
N/A

17a. Which of the following factors most helped you to build capacities? Please pick a MAXIMUM of the three most relevant factors.

Formal training provided by the Wikimedia Foundation, Peer to peer learning with other community members in conferences/events, Using capacity building/training resources online from sources WITHIN the Wikimedia Movement

17b. Which of the following factors hindered your ability to build capacities? Please pick a MAXIMUM of the three most relevant factors.

Lack of awareness of capacity building needs, Lack of training that fits contextual needs and interests, Lack of knowledge of available capacity building opportunities

18. Is there anything else you would like to share about how your organizational capacity has grown, and areas where you require support?

The organisaitonal capacity has grown through its members. We have more members to help in organising our events. We need more support in reaching out with potential new partners for events. We need guidance on effective way to reach out to them. We also need to learn how to organise a user group well like meetings, decision making, etc.

19. Partnerships over the funding period.

Over the fund period...
A. We built strategic partnerships with other institutions or groups that will help us grow in the medium term (3 year time frame) Agree
B. The partnerships we built with other institutions or groups helped to bring in more contributors from underrepresented groups Strongly agree
C. The partnerships we built with other institutions or groups helped to build out more content on underrepresented topics/groups Strongly agree

19a. Which of the following factors most helped you to build partnerships? Please pick a MAXIMUM of the three most relevant factors.

Volunteers from our communities, Partners proactive interest

19b. Which of the following factors hindered your ability to build partnerships? Please pick a MAXIMUM of the three most relevant factors.

Lack of interest from partners, Difficulties specific to our context that hindered partnerships, Lack of knowledge or capacities to reach out to strategic partners

20. Please share your learning about strategies to build partnerships with other institutions and groups and any other learning about working with partners?

All started out from reaching out them through emails. We reached out with government agencies and local institutions and through that we could connect with more people and more institutions. For example, we worked together with the Embassy of Sweden. From there, we were get in contact with local universities and other embassies.

Part 5: Sense of belonging and collaboration[edit]

21. What would it mean for your organization to feel a sense of belonging to the Wikimedia or free knowledge movement?

To feel a sense of belonging in the movement is to be involved in organising the events. New participants might not feel heavily involved or have a sense of belonging yet to the community. Some of our new members suggested to have them involved in organising events so that they will be more motivated in the movement.

22. How has your (for individual grantees) or your group/organization’s (for organizational grantees) sense of belonging to the Wikimedia or free knowledge movement changed over the fund period?

Somewhat increased

23. If you would like to, please share why it has changed in this way.

Having to organise more events make volunteers more motivated as they can see how new people are interested and able to add new knowledge into Wikimedia projects.

24. How has your group/organization’s sense of personal investment in the Wikimedia or free knowledge movement changed over the fund period?

Somewhat increased

25. If you would like to, please share why it has changed in this way.

Volunteers are willing to invest their time more in the movement as they can see that the user group could support them in organising events for the community. More time are spent by volunteers to join events and even plan before the event.

26. Are there other movements besides the Wikimedia or free knowledge movement that play a central role in your motivation to contribute to Wikimedia projects? (for example, Black Lives Matter, Feminist movement, Climate Justice, or other activism spaces) If so, please describe it below.

N/A

Supporting Peer Learning and Collaboration[edit]

We are interested in better supporting peer learning and collaboration in the movement.

27. Have you shared these results with Wikimedia affiliates or community members?

Partially

27a. Please describe how you have already shared them. Would you like to do more sharing, and if so how?

We would like to do more sharing in the future through blogs in Wikimedia Diff. Having our stories and success shared with the global movement would be a boost for us to be more motivated in the movement.

28. How often do you currently share what you have learned with other Wikimedia Foundation grantees, and learn from them?

We do not do this at all

29. How does your organization currently share mutual learning with other grantees?

Nothing was shared formally. We only shared our learning with other Wikimedians that we know.

Part 6: Financial reporting and compliance[edit]

30. Please state the total amount spent in your local currency.

41390.01

31. Local currency type

MYR

32. Please report the funds received and spending in the currency of your fund.

  • Upload Documents, Templates, and Files.
  • Report funds received and spent, if template not used.
https://docs.google.com/spreadsheets/d/1NtNvg8xw6qUvrJI3zv_3_yn2-YWiOwLJ7HZH1FQl9YM/edit?usp=sharing

33. If you have not already done so in your budget report, please provide information on changes in the budget in relation to your original proposal.

N/A

34. Do you have any unspent funds from the Fund?

34a. Please list the amount and currency you did not use and explain why.

The bank account was created late October due to very long process of applying the bank account due to Covid restrictions and with the members far away from each other. Many activities and events were not able to be carried out due to the late bank account.

34b. What are you planning to do with the underspent funds?

B. Propose to use them to partially or fully fund a new/future grant request with PO approval

34c. Please provide details of hope to spend these funds.

We hope that the remaining funds could be use for the 2023 grant since there are so many unexpected collaborations and events that we do and needed with the grant just like what happened last year with many unexpected collaborations.

35. Are you in compliance with the terms outlined in the fund agreement?

As required in the fund agreement, please report any deviations from your fund proposal here. Note that, among other things, any changes must be consistent with our WMF mission, must be for charitable purposes as defined in the grant agreement, and must otherwise comply with the grant agreement.

36. Are you in compliance with all applicable laws and regulations as outlined in the grant agreement?

Yes

37. Are you in compliance with provisions of the United States Internal Revenue Code (“Code”), and with relevant tax laws and regulations restricting the use of the Funds as outlined in the grant agreement? In summary, this is to confirm that the funds were used in alignment with the WMF mission and for charitable/nonprofit/educational purposes.

Yes

38. If you have additional recommendations or reflections that don’t fit into the above sections, please write them here.

We need to be more active in the future so that we could reach out to more people in freeing knowledge.