Multilingual error messages

From Meta, a Wikimedia project coordination wiki
Jump to navigation Jump to search

Until 2005, whenever the Wikimedia servers encountered a squid error, visitors to any Wikimedia wiki (of any language) were served an English error message. This error message also linked to the "Wikipedia status" page at, and the growth of Wikipedia meant that the presence of this link on the error page would bring that site to its knees at every Wikipedia downtime.

Since nobody else seemed to be in a rush to do anything about this, I rewrote the text, put it up for translation here on Meta and set about learning how to use Javascript to collapse a page down whilst still maintaining functionality in non-scripting browsers (inspired by the setup in the user preferences page in MediaWiki).

I made the heading text on the page soft green, going along with the story that green calms people down. :) This led to it being called the "Green Screen of Death". Soon after it was put in place, the green text had to be darkened because the nice fading pale green text was illegible for some people with vision problems.

Originally, I had only intended for the page to feature 5 or 7 languages (which was already way better than just English), but by the end of the translation drive it had grown to 11 languages: English, German, French, Italian, Japanese, Chinese (Simplified and Traditional on the one page), Swedish, Dutch, Spanish, Portuguese and Polish. I picked those languages because, between them, they covered the Wikipedias with the most articles, and also a large bulk of the site traffic as well. Czech and Russian were later added in by others, not looking at any particular rationale for inclusion.

During one particularly long downtime, news articles about Wikipedia's downtime quoted the Error message.

By 2007, I was getting sick of the design of the error page, and it had been described as "an atrocity that needs to be rewritten from top to bottom" by Simetrical. Also, the donation beg in the old message emphasised Wikimedia's "constant need to buy new hardware", which wasn't really true any more, as Wikimedia now had lots of other stuff to spend donated money on.

So I rewrote the error message text, trying to make it shorter, and also rewrote the javascript code to make it more streamlined. I went through List of Wikipedias and picked out the languages which had the largest number of registered users, instead of articles. It now has 29 langauges, but is only the same file size (html-only, no css, js or images) of the Meta Main Page.

It has full language codes throughout, which I am told is important for screen reader software. Also, it should automatically show a wiki's local language automatically where available: e.g. if it is spawned on, it will show French, regardless of the user's preferences or browser. It's not an ideal solution, but browser language settings available through javascript are quite bad and often give 'English' even when that is not a user's preferred (or set) language.

Since 2006 the error message has been placed into SVN so that changes to it can be tracked, with diffs etc. Once a change is made there, apparently it requires a "shell" to "sync" it. Which I think means the whole squid server software has to be rebuilt/recompiled and sent to the squids to update them.

That about covers everything to do with this message anyone would ever want to know. Below is a list of languages currently on the error message. - Mark 16:33, 30 September 2007 (UTC)Reply[reply]

  • Arabic
  • Czech
  • Danish
  • German
  • Greek
  • English
  • Spanish
  • Estonian
  • Persian
  • Finnish
  • French
  • Hebrew
  • Indonesian
  • Italian
  • Japanese
  • Korean
  • Norwegian (Bokmal)
  • Dutch
  • Polish
  • Portuguese
  • Romanian
  • Russian
  • Serbian
  • Swedish
  • Thai
  • Turkish
  • Vietnamese
  • Traditional Chinese
  • Simplified Chinese

NOTE: The information below is outdated and is preserved here for historical purposes. If you wish to change the translations (such as to correct a spelling error or bad link), please either contact User:Mark on the English Wikipedia or a developer.