Talk:OTRS/Users

From Meta, a Wikimedia project coordination wiki
Jump to navigation Jump to search

This version is a bit of out-of-date if the update frequency is 2–4 weeks. And it includes "root@localhost", which seems a bit strange. --MZMcBride (talk) 03:30, 8 February 2014 (UTC)

Hi MZMcBride, I have updated the list. Apologies for the delay, we will try to keep to shedule from now. — Pajz (talk) 20:43, 20 March 2014 (UTC)

Filter out bots & further (semi-)automatical accounts[edit]

The list is obviously generated by listing users with permission to edit OTRS wiki. However, it is confusing, because it contains also bots (i.e. FuzzyBot) or other (semi-)automatical accounts (i.e. MediaWiki message delivery). All such accounts should be filtered out from this list...

Danny B. 03:41, 22 October 2016 (UTC)


This probably a good idea, but why not just move them to their own Automated-user page. Mlpearc (open channel) 21:34, 23 October 2016 (UTC)

WMF queues[edit]

I have trouble believing that there are so few WMF employees in OTRS: there are dozens of non-individual @wikimedia.org addresses, most of which are supposedly going to some OTRS queues, most of which presumably have somebody following them. Moreover some queues are quite huge (e.g. the fundraising-related queues). --Nemo 09:35, 29 June 2017 (UTC)