Fundraising
Who are we?
The Wikimedia Foundation Fundraising team cultivates the resources that propel our movement. We engage millions of people from countries across the globe to support Wikipedia and its sister projects. The overwhelming majority of the Foundation's funding comes from individual readers from all over the world giving an average of $15.
Donations help the Wikimedia Foundation maintain server infrastructure, improve the software that supports our projects, and make Wikipedia and its sister projects accessible globally to millions of people. The fundraising team is responsible for raising the Wikimedia Foundation's budget through online campaigns. These campaigns have the additional goal to educate all readers about Wikipedia and how our movement works. We are grateful for all the readers, contributors, and donors who make Wikipedia and our other projects a global home for knowledge and discovery. To continue thriving we must constantly innovate, adapting to the changing needs of our readers and new advances in the technology that powers the Wikimedia universe. For additional information, please see the 2021–2022 Fundraising Report.The Teams
Central
Working across teams and with the Partnerships team
Lisa Seitz-Gruwell
Chief Advancement OfficerMegan Hernandez
Vice President of AdvancementJulia Brungs
Senior Community Relations SpecialistGuillaume Paumier
Principal Program Manager
Online Fundraising
Sam Patton
Senior Manager, Fundraising Growth and InnovationMariana Suijkerbuijk
Lead Global Audience StrategistKatie Haggard
Senior Campaign SpecialistDanny Bu
Senior Manager, Global Fundraising CampaignsPeter Coombe
Lead DeveloperHaley Nordeen
Banner Specialist
Foundations & Major Gifts
Caitlin Virtue
Senior Director of DevelopmentJerry Kim
Senior Events Projects ManagerJonathan Curiel
Senior Development Comms Manager
Fundraising Operations
Michael Beattie
Senior Donor Relations SpecialistSandra Hust
Senior Donor Relations SpecialistThea Skaff
Lead Operations Program Manager
Endowment
Amy Parker
Endowment DirectorJason Adams
Planned Giving SpecialistJessica James-Hill
Senior Endowment Development Officer
See also: Fundraising Technology & Wikimedia Enterprise
Our Goals
A Global Project
Readers around the world show their support for Wikimedia each year. The Wikimedia Foundation receives donations from nearly every country in the world in over 80 currencies, 20 payment methods, and 50 languages. We strive to provide readers worldwide with the best localized donation experience possible by offering preferred local payment methods and high quality messages in local languages.
Testing and Optimization
The online fundraiser is based on constant testing and optimization of different themes, messages, designs and user flows. We aim to educate all Wikipedia readers about our movement, provide a convenient donation process, and minimize the disruption of fundraiser banners on the reader experience. Only a tiny portion of readers donate -- therefore, we must always be improving our methods.
Educating Readers
Another goal of the fundraiser is to educate Wikipedia readers about the Wikimedia movement. We do this through the messages displayed in banners as well as through creative content featuring the Wikimedia community. Over the years, we've run personal appeal messages from community members, featured videos introducing Wikimedia volunteers, and invited readers to join in editing.
Current fundraising activities
Global[edit]
Operated by Wikimedia Foundation
For the Financial Year 22/23 Q3 and Q4
Note - you might have to log out of your user account for banners to display correctly.
- Fundraising emails in Sweden - 20th of February to 17th of March
- Fundraising banners in Sweden - 14th of February to 16th of March. Here are some example banners - please note that we constantly test banners and you might see different variations of these banners: In Swedish: Desktop large, Desktop small , Mobile large, Mobile small. In English: Desktop large, Desktop small, Mobile large, Mobile small.
- Fundraising emails in Japan - 28th of February to 20th of March.
- Fundraising banners in Japan - 14th of March to 13th of April. Here are some example banners - please note that we constantly test banners and you might see different variations of these banners: In Japanese: Desktop large, Desktop small, Mobile large, Mobile small. In English: Desktop large, Desktop small, Mobile large, Mobile small.
- Fundraising emails to selected EU countries (country list to be updated soon) - 14th of March to 28th of March
- Fundraising emails in Italy - 15th of March to 5th of April
- Fundraising banners in Italy - 3rd of April to 3rd of May
- Fundraising emails in Spain - 18th of April to 2nd of May
- Fundraising emails in India - 2nd to 19th of May
- Fundraising banners in India - 30th of May to 27th of June
- Fundraising banners in Brazil and Mexico - 29th of May to 23rd of June
- Fundraising emails in LatAm (country list to be updated soon) - 14th to 30th of June
Community engagement pages around WMF's international campaigns 2022/23[edit]
Swedish fundraising campaign community engagement page
Germany[edit]
Operated by Wikimedia Deutschland
- Fundraising testing:
- Fundraising Banners:
Switzerland[edit]
Operated by Wikimedia Switzerland
- Fundraising Banner Testing:
- Fundraising Banner Fundraising:
Contact Us
- We have an FAQ for donors and one for community members.
- Please stay in contact with us on the fundraising talk page.
- IRC channel: #wikimedia-fundraisingconnect (publicly logged)
- To report technical software bugs in Phabricator, follow mw:How to report a bug and use the #wikimedia-fundraising project tag.
- For a breakdown of how fundraising tech uses Phabricator, check out this wikitech page.
- For a calendar of all central-notice banners, including fundraising, see CentralNotice/Calendar.
Fundraising updates
See the full archive
Articles, videos etc. (here you find relevant articles about Wikimedia fundraising and finance)[edit]
Building a secure financial future for Wikipedia by Lisa Seitz Gruwell
Foundation 360 Building the relationships and resources we need to thrive Interview with Megan Hernandez, Advancement Department
The finances of free knowledge Lessons in transparency and impact by Jaime Villagomez
Annual Plan Conversations - Advancement and Finance and Administration Departments watch Lisa Seitz Gruwell and Jaime Villagomez take questions around the 2021/22 annual plan.
Five reasons Wikipedia needs your support (post supporting the 2021 English banner fundraising campaign) by Pats Pena
7 reasons you should donate to Wikipedia by Lisa Seitz Gruwell
2022/23 Q1 Update[edit]
We started off the new fiscal year with banner fundraising campaigns in Austria, Belgium, Denmark, Israel, Luxembourg, Malaysia, The Netherlands, Norway, Portugal, and Spain. For most of these countries this was the first time in several years that we ran a full campaign (meaning we showed 100% traffic banners with 10 impressions for each reader), rather than lower level campaigns. These campaigns were critical to contributing to raising our annual target while also learning a lot of valuable data points such as how our payment systems work and ways we can improve our localisation in future campaigns to better reach readers in different countries. Thank you to those who have provided localization support. If you are interested in collaborating on future campaigns please get in touch with Julia.
Donor quotes:“Of course I transferred my donation again. In a world dominated by money and power, nothing is more important than independent information. Keep it up, nice to have you here!” The Netherlands
“Utilizo Wikipedia desde hace muchos años y considero que es una gran herramienta de consulta, impensable hace pocas décadas. La utilizo casi a diario y observo, con gratitud, su constante perfeccionamiento y les animo a que sigan en sus investigaciones y trabajos. Siempre buscando y ofreciendo la verdad. Es de justicia que colaboremos en la medida de las posibilidades de cada uno.” - Spain
The English fundraising campaign started in Q1 with our email campaign which will continue until late November. We also started testing for the English banner fundraising campaign and conducted weekly tests. More details on when we test and with what traffic rate can be found on the English Wikipedia VP.“Hope with this little donation of mine can help the organization to keep doing its good work. Love you guys and thanks for giving information through your platform. It's really helpful.” - Malaysia
In September, we hosted a hybrid donor event with both online and in-person attendance options for current and prospective major donors. Jimmy Wales and Maryana Iskander met with in-person guests before engaging in a conversation about Wikipedia’s past and future during the online portion of the evening. These events serve to inspire new major donors, and deepen our relationships with existing major donors while educating both groups about our work.
The Endowment publishes regular updates on their own meta page going forward (these might not be quarterly, the interval is still being determined)
Outlook towards Q2:
As we are heading into our biggest fundraising season of the year, we would like to share information about how we manage the complexities of a global organization that fundraises in many countries. You’ve likely seen in the news there is a certain amount of economic turbulence in the global landscape that is impacting organizations and individuals around the world. While the Foundation raises and spends money in multiple currencies, our goals and budgets are set in USD because we are a US-based non-profit. The recent global currency fluctuations will impact both our spending and fundraising. We will continue to monitor the situation and adapt our approach as we learn more. We feel confident our finance and fundraising teams are in good shape to navigate the changing economic landscape. Although we are not anticipating significant changes to the budget, the situation may require us to update our plans as we go through the year. We will continue to provide updates and include the community throughout the upcoming Q2 campaign.
We are now in Q2 and will be adding additional banner tests as we prepare for the English campaign.
2021/22 Q4 Update[edit]
Q4 saw the end of our financial year and we are very happy to share that we raised our fundraising goal across all our fundraising activities. We are working on a report from the 2021-2022 fiscal year to be posted on meta next quarter. In the meantime, you can see the 2020-2021 fiscal year report.
We ran fundraising campaigns in Sweden, India, Latin America (Argentina, Brazil, Chile, Colombia, Mexico, and Uruguay), and South Africa. We especially communicated and involved the communities of the big fundraising campaigns (India and Latin America) and offered them separate meta pages, as well as dedicated office hours, to inform them on the campaign and collect their feedback and input.
Have a look what our donors said:
A donor from South Africa:From a donor in India:Thank you for the lovely email and for the invaluable service you render to the globe. I work with youth in the city centre of Johannesburg and Wikipedia helps me to share knowledge with severely under privileged kids to expand their worlds. THANK YOU!
A donor from Colombia:Wikipedia and Google are mom and dad to me because they gave me information when I couldn't get from my parents.
Planned giving and EndowmentI am an older adult from Colombia. I am delighted to be able to help such a noble purpose of making "knowledge" available to the entire world. I am convinced that knowledge belongs to EVERYONE, and that it is generated thanks to the experiences of our species, therefore it is something in our essence, available to every individual. I repeat that I am available to continue helping financially, to the best of my ability. Thank you.
The Wikimedia Endowment ended the fiscal year having raised a total of $13.5 million in new contributions direct to the Endowment and 701 new planned giving commitments (commitments that donors have made to include Wikimedia in their wills or other estate plans). You can find a brief update on the developments around the Endowment in Q3 and Q4 on the Endowment meta page.
Major Gifts & Foundations
In Q4, following on from Wikimedia Foundation CEO Maryana Iskander’s listening tour with volunteers, partners, and staff, we began to introduce Maryana to major donors via individual meetings and small in-person and virtual gatherings. Donors enjoyed getting to know Maryana, learning about what she had heard on her listening tour, and sharing why they love and support Wikipedia. We’ll share more information about major gift fundraising results in the upcoming fundraising report that will be posted on meta next quarter.
Our new financial year has started and we are busy with preparing and running our campaigns for Q1. You can always find an up to date list of all campaigns on our meta page.
See also
- Erik Moeller and Domas Mituzas on fundraising since 2010