Training modules/Dealing with online harassment/slides/wwyd-closing-a-non-actionable-case/es
What would you do?: Closing a non-actionable case
Este módulo se presentará regularmente como "¿qué harías?", con escenarios hipotéticos con situaciones difíciles. El objetivo de estas secciones no es probar si llegas a una respuesta única objetivamente "correcta", sino más bien te da la oportunidad de pensar en los diferentes tipos de situaciones que puedes enfrentar, y los muchos problemas y decisiones que afectan a cualquiera de los posibles resultados finales.
Your team has just finished discussing a case where you were unable to agree on whether the evidence proved that user:B is the person who conducted a harassment campaign against user:A, with some team members being convinced and others remaining skeptical. Deadlocked as a group, you are therefore are taking no action. You are in charge of notifying the involved parties that the case has been closed with no action, and you write to user:A to explain that while you understand their concerns, your team will not be able to take action against user:B. You suggest a few support organizations that may be able to help user:A cope with the situation.
User:A replies to your notification to express their disagreement with the conclusion of the case and make the following points:
- Asking you to give specifics about what evidence your team did not believe
- Suggesting that since the majority of your team is not part of the marginalized group A is part of, your team may have had a flawed perspective on the evidence
User:A asks that, particularly in light of point 2, your team either reconsider the evidence or pass the case to another, more qualified team to evaluate. They add that if your team is unable to handle situations like theirs, they may be forced to apply pressure via public comment.
Si estuvieras en esta situación ... ¿qué harías? Deja tus pensamientos aquí.