Community Resilience and Sustainability
Community Resilience and Sustainability is a wing of the Wikimedia Foundation's Legal department, led by the Vice President of Community Resilience & Sustainability Maggie Dennis. We currently consist of Trust and Safety and Community Development. We are in the process of adding a Human Rights Lead.
What we do
Sustainability and Resilience are essential to the wellbeing of groups with shared aims. They refer to the ability of a community to thrive in terms of its systems, structures, and community relationships over time, and to the capacity of the community to absorb and recover from damage or threat. The goal of the community resilience & sustainability division of the Wikimedia Foundation is to support the movement in maturing its systems to achieve the key essential factors of both resilience and sustainability on the journey towards the sum of all human knowledge, both through directly run programs and through supporting as appropriate the work of other departments.
A relatively new unit, Community Resilience & Sustainability in 2020-2021 have several key focus areas. Not all work is detailed here, but this is an effort to capture major initiatives. In 2021-2022, it is anticipated that the newer cluster of teams will have a more detailed annual plan to share in these pages.
- Community Development
- Deliver online programming and publish learning resources to support and increase community-facilitated capacity-building and leadership development opportunities.(See also: Wikimedia Foundation Medium-term plan 2019/Thriving movement.)
- Update and implement holistic community consultation best practices, as with the Movement Learning and Leadership Development Project.
- Human Rights (hire expected by January 1 2021)
- Update the Foundation's response protocol to review and assist users facing human rights violations from organized groups as a result of their good-faith contributions to Wikimedia projects.
- In coordination with Community Development, begin approaching training pathways to help users in at-risk areas to minimize the risks of exposure to such groups (goal to begin implementation January 2022.)
- Trust & Safety
- Anti Harassment Program, a collaboration between Product & Trust & Safety personnel. (See also: Wikimedia Foundation Medium-term plan 2019/Thriving movement.)
- Policy: supporting the Universal Code of Conduct phases 1 and 2.
- Operations: ensuring legal compliance in collaboration with Foundation attorneys & enforcing office actions.
Community Resilience & Sustainability has a goal of quarterly office hours to help improve understanding of their work and offer opportunities for conversation. These hours are live streamed, with in-person participation facilitated, and questions are collected in advance as well as through a number of text streams.